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Gap comes to the rescue..... Again
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SteveNorman
 


Member Since: 14 Oct 2005
Location: Somerset
Posts: 1146

United Kingdom 
Gap comes to the rescue..... Again

Just a quick thank you yet again to Patrick and the guys at GAP.

I had to update a RRSport engine and transmission software.
I was using SDD, as iid doesn't have this option yet.
Well, engine update went fine, but the transmission flash failed, even though the temp was below 80deg C. (Next time I won't attempt it unless stone cold!).
Because it failed, SDD couldn't check the trans temp, due to the corrupted software, thus wouldn't go any farther.
Well, a quick email to the GAP team and a few minutes later a special file was written and sent and the vehicle was updated and up and running with a 6 minute flash.

Saved the owner buying a new trans valve unit Bow down

Last week I had to program a new CJB to a Disco 3. SDD couldn't find the VBF file for programming on the SDD or on Landrovers server. Landrover technical were asking all sorts of irrelevant questions.
Again, a quick email to Patrick and the file was attached to the reply,it into SDD and all programmed up.

So, both occasions the support was not for their own tool, but solely to help me out, from the goodness of their hearts.

This is not to mention the times they have added little tweaks to their own iid.

Many thanks for the help. Bow down

Regards
Steve
  
Post #161284519th Feb 2016 9:19 pm
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tayaste
 


Member Since: 15 May 2013
Location: Chester
Posts: 7633

United Kingdom 2008 Discovery 3 TDV6 HSE Auto Stornoway GreyDiscovery 3

I can imagine Pat being like this most days of the week Laughing

Click image to enlarge
   
Post #161285119th Feb 2016 9:26 pm
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Robbie
 


Member Since: 05 Feb 2006
Location: ¯\_(ツ)_/¯
Posts: 17932

United Kingdom 2013 Discovery 4 3.0 SDV6 HSE Auto Baltic BlueDiscovery 4

Anybody else name their IID after Pat?

Click image to enlarge


...oh, just me then.

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Post #161285819th Feb 2016 9:32 pm
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20841

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

Still remember GAP helping me out with special firmware to correct issues caused by other diagnostic tools Bow down
 My D3 Build Thread

TDV8 Retrofit Build Thread 
 
Post #161286319th Feb 2016 9:37 pm
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PatGAPInnov
Site Sponsor 


Member Since: 02 Dec 2011
Location: Montreal
Posts: 745

Canada 2006 LR3 4.4 V8 HSE Auto Bonatti GreyLR3

Glad we could help! The only problem with the RRS was that we weren't able to save the owner from getting married Laughing

Quote:
I can imagine Pat being like this most days of the week
Quite the opposite actually, except when I have to write ''Please consult the user manual'' for the 50th time in one day Laughing

My tool is named Pat of course Very Happy Used to be Rob's BT...
 http://www.gap-diagnostic.com/
 
 
Post #161288019th Feb 2016 9:49 pm
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SteveNorman
 


Member Since: 14 Oct 2005
Location: Somerset
Posts: 1146

United Kingdom 

Oh yeah, I forgot to add, the owner was getting married the next day! 8)
  
Post #161292720th Feb 2016 5:54 am
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Lost for Words
 


Member Since: 03 Sep 2013
Location: Warminster, Wiltshire
Posts: 6703

United Kingdom 2006 Discovery 3 TDV6 HSE Auto Zambezi SilverDiscovery 3

Always a huge reassurance to know that support from GAP is there no matter what. Bow down
 Current: Discovery 3 06MY (55 reg) HSE Auto Zambezi Silver Zambezi Silver Allisport Fast Road Intercooler, V8 Brakes, Silicone IC Hoses, EGRs Blanked, Remapped, De-Cat pipe, FBHIC
Freelander 2 2007 HSE Manual Tambora Flame
Previous: FL2 56 reg SE Manual Black (written off Sad )
Disco 3 06 reg B7S Manual Rimini Red Rimini Red
Disco 2 TD5 Y reg ES Manual Blue - Chipped Very Happy
Several Discovery 300 TDis
 
 
Post #161295620th Feb 2016 8:25 am
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