Russell
Member Since: 24 Aug 2007
Location: Kent
Posts: 10564
|
Clutch went for second tme, was not prepared to let car go to Barretts in Ashford as they put the last one in only 300 miles ago. As a result LRA agreed to car going to Guy Salmon at Aylsford near Maidstone Kent. poke to Steve in service department after D3 went off on low loader (Tuesday morning 0800). Steve promised to keep me informed, sure enough got a call a few hours later confirming a new clutch assembly and flywheel were required which were already on order. Got gall 1130 Wednesday to confirm all new parts fitted an car road tested with no issues, did I wat it delivered to my house some 50 miles away. Car was delvered within two hour wash and fully cleaned.
This was a top service that has even suprised LR customer service. I have only driven car about 2 miles but all seems OK so far. I cannot praise GS enough and will in future be taking the car there for all future work. They have offered a collection and delivery service even though we live 50 miles away. Top service.   MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
|
 24th Dec 2008 11:44 pm |
|
|
saw
Member Since: 03 Mar 2008
Location: Walderslade Kent
Posts: 179
|
 Do'nt get too carried away, they have some pretty interesting underhand tactics when they are after your dosh !
|
| 25th Dec 2008 12:03 am |
|
|
DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50962
|
..do you mean from gullible customers ? 
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
|
| 25th Dec 2008 12:05 am |
|
|
Russell
Member Since: 24 Aug 2007
Location: Kent
Posts: 10564
|
Any more info or advice!! MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
|
| 25th Dec 2008 12:09 am |
|
|
DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50962
|
I've always found GS superb Like any dealings with a dealer ...do your homework ...and let them know who's boss 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
|
| 25th Dec 2008 12:13 am |
|
|
GLYNNE
Member Since: 06 Oct 2006
Location: KENT
Posts: 4665
|
 Well I can only speak from a vast history with them, so are you sitting down 
Its Christmas eve so i will keep it short, although Ive got all night because I'm waiting to do my Santa bit so could be up a while 
When guy salmon were, dutton forshaw they were absolute  , and that's being way to polite 
Then they changed to Medway land rover, different name same to$$ers unfortunately 
But to be fair since they changed to guy salmon they haven't been to bad, and they sorted out a few warranty issues on the D3, but only with me going in armed with some knowledge from this site, otherwise they were looking to screw me, like Saw has said.
Keep clear from the clowns at Canterbury , what a bunch they are
Hope Beadles at sidcup keep up with the A1 service that I'm receiving at the moment, but they always seem that bit keener when selling
I went to Beadles because I wouldn't personally choose to use guy salmon, due to mainly past experiences, but do still hear the same stories from other landy owners about the poor service there.
Always found what was hunt grange good at tonbridge but they recently changed to hunters,and couldn't beat Beadles with a price on my new one by a long way.
Good luck with the clutch
P.s They changed mine on the D3 after a little persuasion and all was well
|
| 25th Dec 2008 12:54 am |
|
|
