RCMike wrote:

Just taken out a new policy today for the D4 via A-Plan, price was much better than my renewal quote from a different specialist broker (and also from a few other online searches). Spoke to Jamie Kirk at the Thatcham branch, very helpful chap.
Good first impressions so i'll contact them again to get a quote for my other car in a couple of months time.

gareth71 wrote:

Having held policies with A-Plan in the past, at attractive premiums, sadly I wouldn't want to return as a customer (and wouldn't feel able to recommend you to others) for the simple reason that as a company your data protection regime seems to be somewhat lacking.

Since I moved my motor policy from A-Plan to somewhere else, every year I've received a phone call from A-Plan a few weeks before the renewal date asking if I'd like a quote (no, I wouldn't - if I wanted one I'm quite capable of asking for one!). Every year I ask for my details to be removed from the system, or for a note to be placed against them requesting no more phone calls. Every year I'm assured that this will be done. And the next year we go around the block once again.

You didn't ask for feedback, but I'm giving you some anyway!

Sudds wrote:

Just renewed with A plan as they matched a lower quote I had from another insurer

Hey Sudds!

Can you pm me your name and postcode so I can pass on the feedback to whoever dealt with your renewal?

Thanks
Carlie

EMcC wrote:

I was with them for my D4 and renewed it in January.
Bought a new D5 a couple of weeks ago and when I contacted them to change my details was told no can do, have to cancel my active policy and take out a new one !
OK says I go ahead, they did and the new policy was horrendously more expensive.
I didn't take it up and am now with Liverpool Victoria at £300 cheaper than was offered by A Plan.

Sorry to hear that EMcC However, we can't win them all unfortunately, hopefully you'll give us a try at renewal next year

Have a great day!
Carlie