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LR4 locks my 1yo in the car alone when it's 91 degrees
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LR4Ian
 


Member Since: 17 Apr 2010
Location: Illinois
Posts: 8

United States 2010 LR4 5.0 V8 HSE Auto Santorini BlackLR4
LR4 locks my 1yo in the car alone when it's 91 degrees

So my mother in law takes my son on an errand to a store. Comes out of the store with LR4 locked, key fob in her purse. Puts junior in his car seat in the back and puts her purse with key fob in the front seat. Shuts both doors, walks around the car and is locked out.

She tries each door but to no avail. A bystander calls the police for her and law enforcement came and opened the door for $50.

I tried to replicate but truck won't lock with key inside vehicle.

Anyone hazard a guess how this could happen?
  
Post #65315626th May 2010 1:27 am
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~Rich~
 


Member Since: 16 Mar 2009
Location: Sydney
Posts: 628

Australia 2014 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4

On the D3 you can change the Autolock feature by pressing the end of the indicator stalk when stationary and enter the adjust settings that is displayed in the dashboard.
Scroll through and hopefully you will find the Autolock feature which can be disabled.

Good Luck
 2014 SDV6 HSE White, LLAMS Height Controller, Tinted Glass, Tuff Ant Sliders and 18" steel wheels, Safari Snorkel, Rhino Rack Platform, ARB Air Compressor, Custom Drawer and storage unit -http://www.box.com/s/jem0ilac3cner2mexq64 UHF CB, 4x4 Intellegence RWC, 120ltr Long range tank, Rock Sliders and Compressor protection plate Beanie grill, De Tango.  
Post #65315726th May 2010 2:03 am
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LR4Ian
 


Member Since: 17 Apr 2010
Location: Illinois
Posts: 8

United States 2010 LR4 5.0 V8 HSE Auto Santorini BlackLR4

Thanks. I should add this is the keyless entry system.

I checked based on your suggestion and on the LR4 you can access a menu by controls on the steering wheel to turn off drive-away locking, but in this case the car never moved.

Mother-in-law opened car, put child and key in car, shut the door and it locked her out.
  
Post #65315826th May 2010 2:15 am
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LR4Ian
 


Member Since: 17 Apr 2010
Location: Illinois
Posts: 8

United States 2010 LR4 5.0 V8 HSE Auto Santorini BlackLR4

Dealer service response = That shouldn't happen.

LRNA's response about the scraped paint in the door jamb from the Law Enforcement Officer breaking into the car to get my son out = We're not liable.
  
Post #65337626th May 2010 3:16 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73078

Ukraine 

Somehow LR's response doesn't suprise me. Sounds like a good story for the local media, emphasising LRNA's attitude. Good you had someone to get the door open, without them the next step would probably have involved a brick or tyre iron through the side window.
   
Post #65338726th May 2010 3:29 pm
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LR4Ian
 


Member Since: 17 Apr 2010
Location: Illinois
Posts: 8

United States 2010 LR4 5.0 V8 HSE Auto Santorini BlackLR4

So after more in-depth analysis the official word is - "We can't figure out why that happened, but since we want you to be happy with the car, we will cover the cost of repairing the paint in the doorjamb and the fee associated with having the LEO open the vehicle."

They made sure to point out that this was a good will gesture and not an admission of any defects or faults associated with the keyless locking system.

All in all, they exceeded my expectations.

It's also a good reminder to keep the key in your pocket and not in a separate bag or jacket pocket.
  
Post #6563253rd Jun 2010 7:25 pm
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Trackman
 


Member Since: 16 Apr 2010
Location: Glasgow
Posts: 430

Scotland 

Normally when things happen that cannot be explained, I put it down to software problems.

Brother in Law has a D4 and its got its fair share of software bugs. What amazes me is that LR can actully supply a car in this condition.

Not what you really want to here.

Ian
  
Post #6567454th Jun 2010 9:27 pm
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