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Our new workshop in Leeds
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Dave T
 


Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6910

England 

How about a viewing area (or window) where people can see what is happening to their car? Not that I don't trust garages but .............. its always nice to be able to see what is going on and you can always learn a lot about it. Whistle Whistle
 Joined the BMWX5 45e group
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Post #10134414th Dec 2012 6:57 am
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dozzer
 


Member Since: 26 May 2011
Location: South Yorkshire
Posts: 64

United Kingdom 2005 Discovery 3 TDV6 SE Auto Bonatti GreyDiscovery 3

Looks a very nice set up, well worth doing IMO. Having owned similar in the past (not land rover) a percentage of our customers thought prices would inflate due to changes but were pleased this was not the case.
Ran a couple open days per year where old and new customers came to see us, cars on ramps, how diagnostics works, Q&A etc, like minded people got to meet which worked well with lunch provided. It doesn't cost a fortune to set up and once realised that we went looking to make long lists of works required it became a popular event, my bonus was my customer base grew as did the trust in we actually knew what we were talking about Laughing
  
Post #10136304th Dec 2012 8:59 am
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Disco_Mikey
 


Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20841

Scotland 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

Dave T wrote:
How about a viewing area (or window) where people can see what is happening to their car? Not that I don't trust garages but .............. its always nice to be able to see what is going on and you can always learn a lot about it. Whistle Whistle


Doesn't stop you normally Whistle Thumbs Up
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Post #10142855th Dec 2012 12:44 pm
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Dave T
 


Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6910

England 

Most garages wouldn't allow access like you do though Whistle Thumbs Up
 Joined the BMWX5 45e group
1994 Defender 90

2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold

Convoy for Heroes 2011 
 
Post #10142875th Dec 2012 12:48 pm
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Brian GOG
 


Member Since: 10 Feb 2011
Location: Leeds
Posts: 71

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Zambezi SilverDiscovery 3

Dave T wrote:
How about a viewing area (or window) where people can see what is happening to their car? Not that I don't trust garages but .............. its always nice to be able to see what is going on and you can always learn a lot about it. Whistle Whistle


Due to the layout a window wasn't feasible so we have had a MOT viewing area set up operating of a camera into the reception area. We have a few cameras looking around the workshop, I'll have to see if there is a setting to have the views rotating.
Thanks
Brian
  
Post #10144485th Dec 2012 6:18 pm
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Brian GOG
 


Member Since: 10 Feb 2011
Location: Leeds
Posts: 71

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Zambezi SilverDiscovery 3

dozzer wrote:
Looks a very nice set up, well worth doing IMO. Having owned similar in the past (not land rover) a percentage of our customers thought prices would inflate due to changes but were pleased this was not the case.
Ran a couple open days per year where old and new customers came to see us, cars on ramps, how diagnostics works, Q&A etc, like minded people got to meet which worked well with lunch provided. It doesn't cost a fortune to set up and once realised that we went looking to make long lists of works required it became a popular event, my bonus was my customer base grew as did the trust in we actually knew what we were talking about Laughing


Thanks for the idea Dozzer. Quick survey time - How many people would be interested?
Brian
Green Oval
  
Post #10144495th Dec 2012 6:21 pm
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dozzer
 


Member Since: 26 May 2011
Location: South Yorkshire
Posts: 64

United Kingdom 2005 Discovery 3 TDV6 SE Auto Bonatti GreyDiscovery 3

Well I'll be the first to say yes, good luck Brian Thumbs Up
  
Post #10146746th Dec 2012 8:47 am
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mcsimmo
 


Member Since: 08 Aug 2011
Location: North of the south
Posts: 1795

Scotland 

I'll certainly pop in for an 'Open Day'
 Man with no D3 anymore, but cant leave the forum....how sad.  
Post #10147506th Dec 2012 12:09 pm
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Numpty
 


Member Since: 18 Aug 2012
Location: Bolton
Posts: 673

England 

Me to as daughter is at Uni in Leeds so always an excuse to go over and she her.
  
Post #10147536th Dec 2012 12:22 pm
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Brian GOG
 


Member Since: 10 Feb 2011
Location: Leeds
Posts: 71

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Zambezi SilverDiscovery 3

I'll look into organising a day in the new year. March / April time????
  
Post #10157038th Dec 2012 9:19 am
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