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Hairy Dan
 


Member Since: 19 Jan 2011
Location: Co. Durham
Posts: 12319

United Kingdom 2016 Discovery 4 3.0 TDV6 Landmark LE Auto Santorini BlackDiscovery 4

When I go into the area to cancel all I can see if these options for either starting a free trial or buying a pass, there doesn't seem to be anywhere to cancel a free pass Confused

Click image to enlarge
 Cheers Ian
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Post #160993114th Feb 2016 10:37 am
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DigitalJunior
 


Member Since: 22 Nov 2008
Location: Cumbria
Posts: 4395

United Kingdom 

Does this help?

http://help.nowtv.com/article/How-to-cancel-NOW-TV
  
Post #160993614th Feb 2016 10:48 am
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Someone-Gone
 


Member Since: 21 Dec 2015
Location: Gone
Posts: 5117

United Kingdom 

DJ has got it spot on. Thumbs Up It isn't obvious where to cancel on your account and it gives you the impression your cancelling your free trial from the moment you press that button. It's Murdochs Sky in another disguise after all! Whistle

It's actually not difficult to search the web and find out other NowTV free trials. Just sign up under another email address if you need to.
  
Post #160993914th Feb 2016 10:58 am
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Hairy Dan
 


Member Since: 19 Jan 2011
Location: Co. Durham
Posts: 12319

United Kingdom 2016 Discovery 4 3.0 TDV6 Landmark LE Auto Santorini BlackDiscovery 4

That's the page I have posted a screen grab of above but there is nowhere to cancel it which makes me think it just expires, but as you say this is Murdoch so I don't trust him Laughing
 Cheers Ian
--------------------
Club N.E.R.D.S
Kielder 4x4 Safari
Discoless 
 
Post #160994514th Feb 2016 11:07 am
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comedyharvey
 


Member Since: 03 Jul 2010
Location: Gloucestershire
Posts: 1727

United Kingdom 2009 Discovery 3 TDV6 HSE Auto Zermatt SilverDiscovery 3

What if you click on 'start my free trial'? Maybe you need to start the trial to be able to cancel the account?

Wish I could remember exactly what I did but that page looks familiar as a starting point.
 Arthur.
Comedy was a horse, Harvey a dog, both sadly gone. Thought I was choosing a password!

Currently;
Discovery 3 HSE 2009
101" Fwd. Control 1976
Nuffield 10/90 Tractor (10/60 with 6 cylinder conversion) 1964

Previously;
Series III Lightweight. 1976. 
 
Post #160996814th Feb 2016 11:34 am
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ebygum32
 


Member Since: 03 Oct 2010
Location: yorkshire - London
Posts: 1590

2012 Discovery 4 3.0 SDV6 XS Auto Fuji WhiteDiscovery 4

You normally have to go into My Passes then click cancel on the one you have started the trial on, it asks you why you want to cancel and if you say on the drop down box you cannot afford it, it sometimes offers you four months for the price of two so you end up paying £4.99 pm instead of £9.99 pm for the movies, different for the sports and entertainment packages,

Word of warning if you do not cancel it it will keep charging you after the trial period is up.

Hope that helps now to buy another movie package, if anyone wants an old white nowtv box I have one spare as just bought new boxes for the passes Thumbs Up

Just drop me a pm with your address and I will send it out FOC snail pace Thumbs Up

Chris
 Goodyear Duratracs
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Post #160999014th Feb 2016 12:09 pm
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Hairy Dan
 


Member Since: 19 Jan 2011
Location: Co. Durham
Posts: 12319

United Kingdom 2016 Discovery 4 3.0 TDV6 Landmark LE Auto Santorini BlackDiscovery 4

Well I have finally got it sorted but had to use the live chat as I noticed they had charged my card yesterday Evil or Very Mad My very very good friend Vikram said "he was sorry I couldn't cancel online but unfortunately Mr Ian the cancel option is removed during a billing cycle" and he then went on the hard sell trying to get me to stay and I had to ask 3 times for it to be cancelled and my money refunded which he eventually agreed to Rolling Eyes If, and it's a big IF, I get a pass again I will make sure I cancel it as soon as I activate it to avoid this hassle in the future but judging by there customer forums this seems to happen to an awful lot of people Rolling Eyes


Thanks for all the help and suggestions Bow down
 Cheers Ian
--------------------
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Kielder 4x4 Safari
Discoless 
 
Post #161004214th Feb 2016 1:45 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72740

Ukraine 

6 months Entertainment package for £18.49 (£3.08/month) now on http://www.amazon.co.uk/gp/product/B016WGF...ROKL5A1OLE with yet another new box. Getting a bit of a pile of new boxes. Whistle
   
Post #162555415th Mar 2016 7:35 am
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72740

Ukraine 

On deal today 4 months movies for £18.99. https://www.amazon.co.uk/gp/product/B016WG...&psc=1 They did have 6 months Entertainment Package for same but seems to have sold out. Sad
   
Post #164765828th Apr 2016 7:03 pm
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ebygum32
 


Member Since: 03 Oct 2010
Location: yorkshire - London
Posts: 1590

2012 Discovery 4 3.0 SDV6 XS Auto Fuji WhiteDiscovery 4

Good shout Del just activated the last movie voucher was waiting for some more to pop up,

Just renewed 3 X mobile sim deals with Vodafone so got 12 month entertainment package, 12 months Spotify premium and 12 months Netflix so that's me sorted plus unlimited data for 2 months of which I have used 66gb in two weeks working away from home Rolling with laughter Rolling with laughter thank you Vodafone Thumbs Up
 Goodyear Duratracs
Pirelli ATR gone
GG AT Gone
RLD Spare wheel protector
Leeds - London weekly return
Club ctek mxs10
Yorkshire 4x4 Response 
 
Post #164769128th Apr 2016 7:50 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72740

Ukraine 

Annoyed I delayed on the 6 months Entertainment Package & missed that. Will not dillydally next time. Rolling Eyes
   
Post #164769828th Apr 2016 7:58 pm
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wireworld
 


Member Since: 19 Oct 2013
Location: Shropshire
Posts: 145

United Kingdom 2016 Discovery 4 3.0 SDV6 Landmark LE Auto Indus SilverDiscovery 4

Bagged both this time Thumbs Up
What do you do with the boxes?
  
Post #164771228th Apr 2016 8:25 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72740

Ukraine 

I just add them to the collection. Will be 4 when this one arrives. Whistle Whistle
   
Post #164771528th Apr 2016 8:28 pm
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ebygum32
 


Member Since: 03 Oct 2010
Location: yorkshire - London
Posts: 1590

2012 Discovery 4 3.0 SDV6 XS Auto Fuji WhiteDiscovery 4

Will keep this box but last two spare ones I had I gave a white one to Simoniz on here and my mate had the other as his kids were nagging him to get one even gave him the three months entertainment pass that came with it (got it for £12.50 last time on offer) so he could try it out.

You can also sell the boxes on eBay etc or trade them in at some games/computer/cash converters think the going rate is between £5-7 per box for the black ones.
 Goodyear Duratracs
Pirelli ATR gone
GG AT Gone
RLD Spare wheel protector
Leeds - London weekly return
Club ctek mxs10
Yorkshire 4x4 Response 
 
Post #164773328th Apr 2016 8:58 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72740

Ukraine 

Back on offer but not such a good deal, £12 for 2 months Movies or 3 months Entertainment package. Will pass on this and hold out for a better deal. Whistle
   
Post #165890324th May 2016 6:42 am
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