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Stereo stuck in "Phone Mode" - fixed
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kona_221
 


Member Since: 24 Oct 2013
Location: Cambridgeshire
Posts: 99

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3
Stereo stuck in "Phone Mode" - fixed

54 Plate D3 HSE, with no phone kit fitted that i know of (i.e. No phone buttons on steering wheel). I have not physically checked for a bluetooth module....

I have tried a hard reset (10mins+), pulling fuse 52/53, checked the alternator (seen between 13.9<->15 via IID Tool), battery seems ok and the car's not been near any water.

I have seen a few post mentioning it fixing itself! Any suggestions of next thing to look at, other that just waiting for it to fix itself Wink

Cheers

Mark
 54 D3 TDV6 AUTO HSE - Oct13 > Present
EGR Blank'd, Geoff's Trans Flush, RLD Sump Guard & Wheel Protector, Clear Side Repeaters, De-Tango'd, Beanie Grill, Colour Coded Arches & Tailgate, D4 Rear Lights, Traxide Split Charge, Yellow Top Aux Battery

51 Defender TD5 110 Country - Oct09 > Nov13 


Last edited by kona_221 on 29th Sep 2014 5:58 pm. Edited 2 times in total 
Post #13367918th Sep 2014 8:47 pm
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tayaste
 


Member Since: 15 May 2013
Location: Chester
Posts: 7633

United Kingdom 2008 Discovery 3 TDV6 HSE Auto Stornoway GreyDiscovery 3

Can you not use your iid to check if phone kit is fitted. Might have been fitted at some stage.If so you may be able to disable it in the ccf menu ?
  
Post #13368508th Sep 2014 10:12 pm
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kona_221
 


Member Since: 24 Oct 2013
Location: Cambridgeshire
Posts: 99

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

Cool, just looked. Car Config - Audio System - Bluetooth - Yes.

Wonder why is has been fine for months and now stuck in phone mode.
 54 D3 TDV6 AUTO HSE - Oct13 > Present
EGR Blank'd, Geoff's Trans Flush, RLD Sump Guard & Wheel Protector, Clear Side Repeaters, De-Tango'd, Beanie Grill, Colour Coded Arches & Tailgate, D4 Rear Lights, Traxide Split Charge, Yellow Top Aux Battery

51 Defender TD5 110 Country - Oct09 > Nov13 
 
Post #13368848th Sep 2014 11:26 pm
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wiggs
 


Member Since: 03 Sep 2006
Location: Manchester
Posts: 14368

United Kingdom 2015 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4

Dosent mean anything .. Every car I have ever plugged into says Bluetooth .. Yes

You need to look for cellular telephone .. And see what that says
 G4 Gone ...but not forgotten  
Post #13369009th Sep 2014 5:45 am
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kona_221
 


Member Since: 24 Oct 2013
Location: Cambridgeshire
Posts: 99

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

Cool, cheers Wiggs. Just checked again and Cellular telephone not fitted NONE
 54 D3 TDV6 AUTO HSE - Oct13 > Present
EGR Blank'd, Geoff's Trans Flush, RLD Sump Guard & Wheel Protector, Clear Side Repeaters, De-Tango'd, Beanie Grill, Colour Coded Arches & Tailgate, D4 Rear Lights, Traxide Split Charge, Yellow Top Aux Battery

51 Defender TD5 110 Country - Oct09 > Nov13 
 
Post #13369329th Sep 2014 7:24 am
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wiggs
 


Member Since: 03 Sep 2006
Location: Manchester
Posts: 14368

United Kingdom 2015 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4

No phone kit then

There is a pin on the smaller connector on the back of the radio ( think its pin 10 ) that when goes to earth it will bring up the "phone mode ".

Could have an internal fault with the radio
 G4 Gone ...but not forgotten  
Post #13372239th Sep 2014 4:05 pm
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piecost76
 


Member Since: 14 Jan 2010
Location: Nr Sevenoaks, Kent
Posts: 306

United Kingdom 

"Glad" to see that someone else has my problem Wink

Mine has come back & has not gone away this time. I still think that a low-ish voltage may be a contributory factor seeing as the 2 times it has occurred was when the car was being looked at by a mechanic - first time for a stuck key in the ignition & most recently when in for EGR valves at a LR dealer.

I'm thinking door left open for a long period causing battery drain that is not getting topped up enough on local runs?

13.7V at the battery with engine running is a little low IMHO - I would like to see 14.4V

Will look at Pin 10 also Thumbs Up
 Quis custodiet ipsos custodes?

Defender 110 XS 
 
Post #133772010th Sep 2014 10:53 am
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kona_221
 


Member Since: 24 Oct 2013
Location: Cambridgeshire
Posts: 99

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

Thanks Wiggs, I will have a look at that next.

No worries piecost76, nice to share the problems about. I did initially think alternator, it could be on it's way out (regulator?) as seen a good range of voltages when driving. I had charged the battery externally to make sure the battery was fully charged.
 54 D3 TDV6 AUTO HSE - Oct13 > Present
EGR Blank'd, Geoff's Trans Flush, RLD Sump Guard & Wheel Protector, Clear Side Repeaters, De-Tango'd, Beanie Grill, Colour Coded Arches & Tailgate, D4 Rear Lights, Traxide Split Charge, Yellow Top Aux Battery

51 Defender TD5 110 Country - Oct09 > Nov13 
 
Post #133773610th Sep 2014 11:40 am
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Narpy
 


Member Since: 18 Jul 2011
Location: Stockport
Posts: 7830

2005 Discovery 3 TDV6 S Manual Cairns BlueDiscovery 3

I'd go with a hard reset, followed by a full charge of the battery. Wink
 Mods:
Front Fogs + Halos
FBH Remote Control
The 1st Ever RRS Modded Grill
Garmin Nuvi + D4 Surround + Reversing Camera.
D4 Steering Wheel.
Rear Boot Spoiler.
Twin Brake Lights.
Wing Mirror Indicator Repeaters.
Long Roof Rails
Make your own Narpy grill thread
I'm not scared, I'm outta here. 
 
Post #133777310th Sep 2014 12:30 pm
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countrywide
 


Member Since: 16 Sep 2007
Location: UK
Posts: 6019

United Kingdom 2016 Discovery 4 3.0 SDV6 Graphite LE Auto Unknown ColourDiscovery 4

I forget the sequence, but can you get into the radio hidden menu ?
  
Post #133777710th Sep 2014 12:34 pm
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kona_221
 


Member Since: 24 Oct 2013
Location: Cambridgeshire
Posts: 99

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

Countrywide, I don't know the sequence either...

Narpy, currently doing a hard reset now while I am getting to the back of the radio.

Thanks guys for your help so far..... Smile
 54 D3 TDV6 AUTO HSE - Oct13 > Present
EGR Blank'd, Geoff's Trans Flush, RLD Sump Guard & Wheel Protector, Clear Side Repeaters, De-Tango'd, Beanie Grill, Colour Coded Arches & Tailgate, D4 Rear Lights, Traxide Split Charge, Yellow Top Aux Battery

51 Defender TD5 110 Country - Oct09 > Nov13 
 
Post #133779610th Sep 2014 12:52 pm
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Narpy
 


Member Since: 18 Jul 2011
Location: Stockport
Posts: 7830

2005 Discovery 3 TDV6 S Manual Cairns BlueDiscovery 3

Sure I've read somewhere that one poster had same problem and his phone button, on the front of the headunit, was stuck in and was forcing the unit to stay in phone mode.
Check that too. Thumbs Up
 Mods:
Front Fogs + Halos
FBH Remote Control
The 1st Ever RRS Modded Grill
Garmin Nuvi + D4 Surround + Reversing Camera.
D4 Steering Wheel.
Rear Boot Spoiler.
Twin Brake Lights.
Wing Mirror Indicator Repeaters.
Long Roof Rails
Make your own Narpy grill thread
I'm not scared, I'm outta here. 
 
Post #133784910th Sep 2014 2:12 pm
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kona_221
 


Member Since: 24 Oct 2013
Location: Cambridgeshire
Posts: 99

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Cairns BlueDiscovery 3

After an afternoon in the sun, this is what I have found so far....

Radio Secret Menu
I found a video on youtube explaining it. With radio freq displayed basically press and hold the enter button until info on the screen. Then press and hold again for more info. Doesn't seem to work with "Phone Mode" on screen.

Phone Button
I have check but looks like it is moving ok and not stuck in.

Hard Reset
Done this a few times now, still seems to makes no difference to radio.

Integrated Head Unit
I got to the back of the unit (VUX500320 - 6CD-465) and found the two connectors. I found the pinout table for them. However I am not 100% I have the right one as it doesn't match on the smaller connector....? I could not see anything obvious/lose/rubbed through. I even tried leaving the small connector off and powered up, still the same message!

Quote:

Connector C1354 Pinout Table For High Line Audio
Pin No Description Input/Output
1 Ground -
2 Not used -
3 Not used -
4 Not used -
5 Not used -
6 Not used -
7 Steering wheel switch ground -
8 Infotainment relay switch Output
9 CAN (controller area network) + Input
10 CAN (controller area network) - Output
11 Battery voltage Input
12 Antenna power Output
13 Not used -
14 Not used -
15 Not used -
16 Not used -
17 Not used -
18 Steering wheel switch reference voltage Output


1 - 10 - Right Side , Top to Bottom


11-20 - Right Side , Bottom to Top


Quote:

Connector C2115 Pinout Table
Pin No Description Input/Output
1 Not used -
2 Not used -
3 Phone + Output
4 Not used -
5 Phone - -
6 Aux Screen -
7 Right aux Jack plug input Input
8 Left aux Jack plug input Input
9 Not used -
10 Not used -
11 Not used -
12 Audio Ground -


1-6 - Right Side, Top to Bottom


7-12 - Right Side, Bottom to Top


Alternator/Battery
I am heading back to the alternator, after putting everything back together, charging up the battery externally, I was still getting 13.9 and up. While running, I did try turning on the heated seats/lights/aircron and anything else I could find but the voltage didn't drop.
 54 D3 TDV6 AUTO HSE - Oct13 > Present
EGR Blank'd, Geoff's Trans Flush, RLD Sump Guard & Wheel Protector, Clear Side Repeaters, De-Tango'd, Beanie Grill, Colour Coded Arches & Tailgate, D4 Rear Lights, Traxide Split Charge, Yellow Top Aux Battery

51 Defender TD5 110 Country - Oct09 > Nov13 
 
Post #133792010th Sep 2014 4:28 pm
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wiggs
 


Member Since: 03 Sep 2006
Location: Manchester
Posts: 14368

United Kingdom 2015 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4

The small connector is correct

You don't have a wire in pin 10 as you don't have the aftermarket phone kit




I suspect it's shorted in the head unit its self somehow
 G4 Gone ...but not forgotten  
Post #133792710th Sep 2014 4:40 pm
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oceandriven
 


Member Since: 01 Dec 2013
Location: Cape Town
Posts: 34

South Africa 2006 Discovery 3 TDV6 SE Auto Barolo BlackDiscovery 3

I had this problem recently. Checked everything I could find. Even tried a software update.
Eventually pulled the radio out and found a trickle of water damage marks on the upper side and some corroded components below through the grille. I suspect a Valet service was careless....

Had to swap the radio out.
  
Post #134078215th Sep 2014 11:55 am
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