Member Since: 26 Mar 2007
Location: Chandler's Ford
Posts: 3464
Agree with everything that's been said here.
I feel immensely privileged to live within their delivery area. If ever I need anything in a hurry, Steve gets it on the van and it's with me within a few hours.
When my alternator failed - a couple of years ago - I was back on the road the same day thanks to Advanced Factors. Great to see a traditional retail business embracing new technologies so powerfully to expand their sales catchment area to the whole country.
Always a pleasure to drop in for a chat with Steve, Ian, and Paul.
An outstanding site sponsor.
Steve2021 BMW iX3 Premier Edition in Carbon Black ⚡️🔌
2019 Škoda Kodiaq 2.0 Tdi 190 DSG Sportline in Quartz Grey. Excellent vehicle. Gone.
2017 Discovery Sport HSE Auto in Carpathian Grey and Ebony Leather. Modern JLR Junk. Gone.
2007 Discovery 3 TDV6 S Manual in Zermatt Silver with Ebony Cloth (143k) Gone, but now patrolling the Asia section of the West Midlands Safari Park!
3rd Nov 2015 8:45 pm
Moo D3 Decade
Member Since: 13 Aug 2010
Location: UK
Posts: 14387
I've been meaning to post this for some time and now seems good. I had a tie rod fail on my car that I purchased ftom AF in March. I had to have it fixed locally but contacted Steve at AF to let him know. He asked me to return it to him with the recepit for the repacment and repair. This is the time scale:
Monday, asked garage to look at knocking, having repaced ARBs. Garage diagnosed failed tie rod end and replaced. Emailed Steve who asked me to return it with receipt for work.
Tuesday posted it off
Wednesday, email from Steve, acknowledging failure and reimbursed me fully.
No quibles, no argument, just fantastic service as always. Many bigger companies (are you listening LR) could learn from AF about customer service.
This is why I use AF and recommend them to everyone. New Defender L663 110 SE (known as Noddy!)
Sold Volvo XC90 R-Design (known as Basil)
Sold - D4 HSE (Known as Gerty)
No longer the Old Buses original owner
231,000 miles and counting
05 S manual owned from March 2005
D4 Face lifted
Still original injectors and turbo
V8 Front brakes
BAS Remap, Allisport Intercooler and deCat
EGRs blanked
T-Max split charge
Hanibal Expeedition rack
Prospeed ladder
Duratrac tyres
IID BT
BAS FBH control
3rd Nov 2015 10:06 pm
Advanced Factors Site Sponsor
Member Since: 27 Nov 2012
Location: Southampton
Posts: 2649
Timing is everything chaps -
Today my 19YO son is going in for a knee operation, it's exactly 19 years to the day since he had an emergency operation at a few weeks old for a stomach problem that was stopping him keeping food in, never had a more stressful day in my life!
So I sit and read these comments this morning and feel very humbled.
Member Since: 24 Jan 2010
Location: West kent
Posts: 8531
Worthy comments I must say
Steve wish the lad the very best and a speedy recovery from us all
4th Nov 2015 7:42 am
woody32 Site Sponsor
Member Since: 11 Mar 2009
Location: Somerset
Posts: 3551
Quote:
Worthy comments I must say Thumbs Up
Steve wish the lad the very best and a speedy recovery from us all Thumbs Up
^^^^^^ You hit the nail on the head there geoff
Hope the op goes well and keep up the great work Steve and the team,it's much appreciated by us all Wanted D4s non runners pm for competitive price.
IID Pro MV License - D3/4 RRS - Enabling, Updates,Transmission flushing.
Mobile or workshop,PM for details.
4th Nov 2015 12:44 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73080
+1.
4th Nov 2015 1:01 pm
mark the spark
Member Since: 22 Jun 2011
Location: southampton
Posts: 2521
TLO who ( only kidding nick )
steve your the man MY05 SE D3 Manual my first LR what a car
MY10 HSE D4 auto
MY14 XXV more buttons than the spaceshuttle
Member Since: 29 Jun 2015
Location: South Derbyshire
Posts: 1064
Hope the surgery has all gone to plan. "Track day running - Don't put your foot back on the accelerator until your absolutely sure you don't have to take it off again"
Current Ride: D4 XS Commercial Baltic Blue SDV6 fully loaded with heated everything
Track Days: BMW E36 M3 Evolution MY 1996 (3.2 Litre 377 BHP sat in 1,250 Kgs of car, with a pro safety cage and some serious braking power)
1st Dec 2015 2:48 pm
Advanced Factors Site Sponsor
Member Since: 27 Nov 2012
Location: Southampton
Posts: 2649
Thanks for asking. Went very well (from my point of view anyway)
They were planning two keyhole jobs but when they started they added a nice big cut down the front and moved his kneecap 12mm. He has suffered very little pain on recovery (less than everyday life beforehand) and is already only using the crutches for walks longer than the usual between his bed and the fridge.
The sad thing is that we went private in the end because his GP refused to believe it was anything more than soft tissue damage, this was for a period of three years. The consultant he went to said as he walked towards him "I can see you problem, your kneecap is off centre"
I still have faith in our NHS. We, as a family, are changing our GP this week, odd that!Paul Redding
+44 (0)23 8052 2774
Order Parts Online at www.advancedfactors.co.uk
1st Dec 2015 2:59 pm
discovery1953
Member Since: 07 Jan 2014
Location: Westbrook, Wilts.
Posts: 1165
it's exactly 19 years to the day since he had an emergency operation at a few weeks old for a stomach problem that was stopping him keeping food in, never had a more stressful day in my life!
Sounds like good old “Pyloric Stenosis”.
Had the same and I am still here 62 years later
I was even christened in hospital.
If I was born two years earlier then the expertise wasn’t there and I would have been pushing up daisies
Anyway, all the best for your son
1st Dec 2015 3:10 pm
Kilovolt
Member Since: 29 Jun 2015
Location: South Derbyshire
Posts: 1064
God bless BUPA I would not be without them.
Good luck."Track day running - Don't put your foot back on the accelerator until your absolutely sure you don't have to take it off again"
Current Ride: D4 XS Commercial Baltic Blue SDV6 fully loaded with heated everything
Track Days: BMW E36 M3 Evolution MY 1996 (3.2 Litre 377 BHP sat in 1,250 Kgs of car, with a pro safety cage and some serious braking power)
1st Dec 2015 3:12 pm
Advanced Factors Site Sponsor
Member Since: 27 Nov 2012
Location: Southampton
Posts: 2649
I hate to talk about this still now, but then our family GP told my wife, who was then a qualified Nanny with experience of other peoples babies, that she was being over anxious and we should try feeding him more slowly.
Fortunately her mother was a medical secretary at our local general hospital, she spoke with someone and he went in as an emergency admission with a letter to the GP afterwards. Her needed stabilising for nearly 24 hours before they would take him to surgery.
I know GPs are stressed but paracetamol can't fix everything.
Glad yours went to plan too.Paul Redding
+44 (0)23 8052 2774
Order Parts Online at www.advancedfactors.co.uk
1st Dec 2015 3:16 pm
sacimiddx
Member Since: 09 Mar 2007
Location: hants
Posts: 2144
All the best to your boy hope he recovers well and it doesn't interfere with his career
NHS did me a favour with their investigations this year, but I did switch to private to get it resolved
Ps thanks for the bulbs Illegitimi Non Carborundum
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