Advertise on DISCO4.COM
Forum · Gallery · Wiki · Shop · Sponsors
DISCO4.COM > Discovery 5 - L462

Is LR truly getting worried now?
Post Reply  Down to end
Page 1 of 3 123>
Bello35
 


Member Since: 14 Mar 2017
Location: Bretagne.
Posts: 161

France 2011 Discovery 4 3.0 SDV6 HSE Auto Nara BronzeDiscovery 4
Is LR truly getting worried now?

J77 just posted this on the DISCO5.CO.UK:

Customer survey

Received an email survey today asking about my overall satisfaction with the D5, build quality etc

This is my 9th LR and it's the first time I've had a survey like this.

Anyone else get one? Shocked
  
Post #182717915th Jun 2017 8:01 pm
View user's profile Send private message View poster's gallery Reply with quote
DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73085

Ukraine 

How relevant it is depends on whether JLR pay any attention to what peeps say or if it's just a box ticking exercise. Thumbs Up
   
Post #182718215th Jun 2017 8:06 pm
View user's profile Send private message View poster's gallery Reply with quote
DG
Site Moderator 


Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978

Wales 

I've had a survey with every motor I think ...still waiting to win a prize mind Laughing
  
Post #182718515th Jun 2017 8:08 pm
View user's profile Send private message View poster's gallery Reply with quote
blackdog1
 


Member Since: 11 Dec 2015
Location: Staffordshire, but can be anywhere in Europe.
Posts: 296

England 2016 Discovery 4 3.0 SDV6 SE Tech Auto Corris GreyDiscovery 4

Never had one from land rover, in 25 years,
  
Post #182718915th Jun 2017 8:14 pm
View user's profile Send private message View poster's gallery Send e-mail Reply with quote
Bello35
 


Member Since: 14 Mar 2017
Location: Bretagne.
Posts: 161

France 2011 Discovery 4 3.0 SDV6 HSE Auto Nara BronzeDiscovery 4

DG,

So it's normal to receive a customer survey after purchasing a LR vehicle in the UK? Is it the dealer or LR themselves who send them? I didn't get one when i bought mine in France....
  
Post #182719115th Jun 2017 8:15 pm
View user's profile Send private message View poster's gallery Reply with quote
DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73085

Ukraine 

Me neither. Though it may be a new fangled thing as haven't bought a new car from LR since 2006. Whistle
   
Post #182719215th Jun 2017 8:16 pm
View user's profile Send private message View poster's gallery Reply with quote
DG
Site Moderator 


Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978

Wales 

I've had them both paper and online Thumbs Up
  
Post #182719415th Jun 2017 8:17 pm
View user's profile Send private message View poster's gallery Reply with quote
Bello35
 


Member Since: 14 Mar 2017
Location: Bretagne.
Posts: 161

France 2011 Discovery 4 3.0 SDV6 HSE Auto Nara BronzeDiscovery 4

You must be a VIP then DG... Rolling with laughter
  
Post #182719515th Jun 2017 8:18 pm
View user's profile Send private message View poster's gallery Reply with quote
Pelyma
  


Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496

England 

I've had one for the last 3 and every time the car goes in for a service or work.
 DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S 
 
Post #182722615th Jun 2017 9:00 pm
View user's profile Send private message View poster's gallery Reply with quote
Hairy Dan
 


Member Since: 19 Jan 2011
Location: Co. Durham
Posts: 12319

United Kingdom 2016 Discovery 4 3.0 TDV6 Landmark LE Auto Santorini BlackDiscovery 4

I've had them for the past 3 D4's but not the new one (yet) I even got £50 for answering one of them Mr. Green
 Cheers Ian
--------------------
Club N.E.R.D.S
Kielder 4x4 Safari
Discoless 
 
Post #182725015th Jun 2017 10:02 pm
View user's profile Send private message View poster's gallery Reply with quote
daftlad
 


Member Since: 12 Jun 2016
Location: Worksop , Nottinghamshire
Posts: 712

United Kingdom 2009 Discovery 3 TDV6 HSE Auto Stornoway GreyDiscovery 3

Pelyma wrote:
I've had one for the last 3 and every time the car goes in for a service or work.


same here and when my dads RRS goes in
  
Post #182728416th Jun 2017 6:18 am
View user's profile Send private message View poster's gallery Reply with quote
Syd
 


Member Since: 02 Nov 2008
Location: Spain & Hampshire UK
Posts: 860

United Kingdom 

I get an online survey every time my car goes in the dealer, service repairs etc, basically asking how I rate the dealer. this includes one question, would I recommend Land Rover.
 In Spain - 2018 F Pace - Down and out's Velar
In UK - Dare not say on this Forum
Gone - Lots of Lode Lane vehicles.
- Beta User 
 
Post #182729116th Jun 2017 6:46 am
View user's profile Send private message View poster's gallery Reply with quote
ruben
D3 Decade 


Member Since: 26 Sep 2006
Location: ASTURIAS
Posts: 2432

2006 Discovery 3 TDV6 SE Manual Tonga GreenDiscovery 3

and here too! Thumbs Up
 lost in translation!
DISCOVERY 3 SE man. TDV6 2006, my true love!
DEFENDER 2 SE D I6 MHEV 2024, other live. 
 
Post #182733616th Jun 2017 8:58 am
View user's profile Send private message View poster's gallery Reply with quote
B16 KJR
 


Member Since: 10 Jul 2006
Location: Rosyth, Fife
Posts: 3005

Scotland 

I have always had survey's from LR about the service that I have received after a dealership visit, but I've never had one about the vehicle itself.
  
Post #182736316th Jun 2017 9:59 am
View user's profile Send private message View poster's gallery Reply with quote
pjm-84
 


Member Since: 04 Oct 2016
Location: Hampshire
Posts: 2592

Ukraine 

Seems to be a new thing. Had one when I purchased our VW Cali. When asked if I would buy from the dealer again, I responded maybe.

This allowed VW to claw back from my dealer a considerable amount via the rebate scheme. Had one very Censored dealer on the phone to me. I felt bad so wrote an email to VW
  
Post #182736516th Jun 2017 10:15 am
View user's profile Send private message View poster's gallery Reply with quote
Display posts from the last:  
Post Reply Back to top
Page 1 of 3 123>
Jump to:  
Previous Topic | Next Topic >


Posting Rules
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



DISCO4.COM Copyright © 2004-2024 Futuranet Ltd & Martin Lewis
DISCO3.CO.UK RSS Feed - All Forums

DISCO4.COM is independent and not affiliated to Land Rover.
Switch to Mobile Site