Member Since: 01 Dec 2005
Location: NE Scotland
Posts: 83
This is going to be very predictable..........
Ordered the black badge kit from 'The Large One' yesterday lunchtime and it woz on the front doormat this morning.
May almost be worth the drive from Aberdeenshire to Yeovil for the 1st service coz the dealership service in this part of the world is Bazza M111
D4 11 MY HSE Stornoway
Defender 90 CSW (the one that gets very dirty....)
Lotus Elise (the one that is kept very clean....)
Nice to find someone who agrees with me. I actually drive half way to Yeovil in order to avoid Town & County. Aberdeen to Coniston is where you will find me (and Lakeland Land Rover) The older I get, the more I realise that people confuse wrinkles for wisdom
Founder member of Club FFRRV
Club Orange, Mint or Fruit
Club Walnut Sniffers
Nice to find someone who agrees with me. I actually drive half way to Yeovil in order to avoid Town & County. Aberdeen to Coniston is where you will find me (and Lakeland Land Rover)
Sadly I have to say that my personal experience with T&C Service has been "mixed" - but the general problem in Aberdeen is that demand for staff in the oil industry & the wages paid there are such as to make it very difficult for other businesses.
Given a lot of pushing & literally standing over them!, I have found that T&C can eventually deliver the goods BUT you have had to literally fight all the way just to get what is being paid for Both the Service Manager & workshop foreman have proven capable of delivering the goods eventually but often after having to apply quite unacceptable levels of pressure on them.
Sadly their sales dept can be equally uninspiring, failing to follow up a possible sale but again that is an "Aberdeen problem" in that dealers can sell cars very easily up here with the "oil" & do not seem to think they need to make the effort (but they have very short memories as some of us can think back to the last recession here )
The older I get, the more I realise that people confuse wrinkles for wisdom
Founder member of Club FFRRV
Club Orange, Mint or Fruit
Club Walnut Sniffers
23rd Nov 2007 12:25 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73080
Anyone any feedback re MacRae & Dick in Inverness for LR servicing???
Anyone any feedback re MacRae & Dick in Inverness for LR servicing???
Aye, well, now there is a thing.
Jury is still out on them. They are the ones I bought my RRS from, and they got that a little wrong still waiting for it to be sorted, they have half finished the job and I'm stuck with a half Brunel / half walnut interior and marks all over the brunel bits that still need to be changed.
The did do a good job of installing the iPod ACM unit. Which reminds me I must chase them up again
23rd Nov 2007 12:33 pm
Land Rover Nat
Member Since: 04 Feb 2006
Location: Buckie Scotland
Posts: 85
Bought my Discovery3 from them. Sales team superb. First service done by them no problems. However, when I had problems with the suspension whilst on holiday in Inverness not very helpful.
Never used them, but I am aware that they have the lowest hourly rate for franchised servicing in the UK (allegedly). Apparently, they charge £55 per hour irrespective of the model I have heard of FFRR customers coming up from London for a 'wee break' which is subsequently paid for by the savings in London servicing costs..... The older I get, the more I realise that people confuse wrinkles for wisdom
Founder member of Club FFRRV
Club Orange, Mint or Fruit
Club Walnut Sniffers
23rd Nov 2007 1:28 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73080
Remember now that I had a driver's side wing mirror replaced on my old HSE after having it smashed by WVM (building company local to my gaff so needless to say they do not get any business from the renovation!!!). M&D quoted £250 incl but did it for £200 (still hurt though) and were very good at getting it booked in & done while I waited. If they are looking, sorry for stuffing up your coffee machine, honest!!!
23rd Nov 2007 1:52 pm
bazzam111
Member Since: 01 Dec 2005
Location: NE Scotland
Posts: 83
Any recommendations for Frank Ogg then????? Bazza M111
D4 11 MY HSE Stornoway
Defender 90 CSW (the one that gets very dirty....)
Lotus Elise (the one that is kept very clean....)
23rd Nov 2007 9:25 pm
Donald
Member Since: 15 May 2007
Location: Inverness
Posts: 188
Macrae and Dick know thier stuff and are usually very helpfull, I use them for private and work cars. I find Oggs not to be intrested if it's not one of thier cars, and I think thier parts department doesn't hold much stock.
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Aberdeen to Coniston is where you will find me (and Lakeland Land Rover) 
- but the general problem in Aberdeen is that demand for staff in the oil industry & the wages paid there are such as to make it very difficult for other businesses.
Both the Service Manager & workshop foreman have proven capable of delivering the goods eventually but often after having to apply quite unacceptable levels of pressure on them.
