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discoteca
Member Since: 08 Mar 2010
Location: Warwickshire
Posts: 1477
  
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| Which main dealer in Midlands? |
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I need to book in for my year 2 service. Prefer to have the car serviced in the main dealer network whilst it is still inside manufacturers warranty.
Problem is I've tried all the local dealers at some point over the last few years and never been particularly happy with any of them.
The choices are:
Guy Salmon Coventry - last went here about 5 years ago. Quality and knowledge seemed good, prices were very high even by dealer rates what's the latest on them?
Listers Solihull, went here few years back when it was Stratstone. Surprisingly good experience at the time but now moved over to Listers which is an unknown quantity to me.
Lancaster LR (is it?) on the Tyburn Road used to be Colliers? Went there when it was Colliers, was overcharged and they didn't even look at half the things I asked them to. Stupidly went back when it changed to Lancaster and was even worse; felt fobbed off, disapointed and robbed frankly.
Going a bit further afield is Sturgess LR in Leicester. Never been there so have no idea, anyone have any feedback?
It's a sad state of affairs isn't it when you feel like you dont really want to take it to any of them!!!!!!!!
I don't really want to go further afield and there is some warranty work to do so really would prefer main dealer.
Any thoughts?
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 10th Aug 2017 12:46 pm |
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TigerRecovery
Member Since: 31 May 2017
Location: Long Stratton, Norwich, Norfolk
Posts: 901
 
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We bought our D4 and Disco Sport from Sturgess, from a dealer point of view, they're better than Guy Salmon, but who isn't. I've not had a car serviced there yet, mine's due in December. 1972 Range Rover Classic 2 door V8
2013 Land Rover Discovery 4 HSE - SCRAPPED
2016 Land Rover Discovery 4 Landmark
2022 Volvo XC40 T5 PHEV 282HP FWD 3 cylinder!
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| 10th Aug 2017 12:52 pm |
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mower man
Member Since: 05 Jul 2011
Location: SOLIHULL
Posts: 54
 
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Been to guy salmon several times with this disco and other ones.
Last two visits service was not great in January had to take the car back to have service indicator reset " they forgot to do it" despite ticking box indicating it had been done. Previous to that they left oily fingerprints on A-pillar trim had to take it back to be valeters. I actually bought my car from Listers Droitwich branch but when I phoned the Solihull branch for a quote on servicing they were more expensive. 2015 Discovery 4 SE Tech
2012 Discovery 4 GS
2010 Discovery 4 GS
2005 Discovery 3 S
1998 Discovery TD5
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| 10th Aug 2017 4:39 pm |
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anglefire
Member Since: 09 Mar 2010
Location: In the Club House
Posts: 4180
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Last time I was in Listers Solihull, it was still the same staff as before. However, I've not had mine serviced by them for a long time (and no longer have a LR !) so can't comment on current performance. Mark.
2006, D3 SE Auto - gone but not forgotten.
2014 BMW 530d M Sport Tourer.
1977 Triumph Spitfire 1500
_________________________________________________
Disco Picture Website Here
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| 10th Aug 2017 10:27 pm |
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discoteca
Member Since: 08 Mar 2010
Location: Warwickshire
Posts: 1477
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Ended up choosing Sturgess in Leicester, partly because I've got a meeting over that way on a day that was convenient and partly becuase I haven't used them before so thought they would be worth a try.
Booking in was nice and slick so will have to see how we go.
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| 14th Aug 2017 9:27 am |
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trevorb1
Member Since: 21 Mar 2015
Location: Nuneaton
Posts: 62
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Good luck and hope you find them, had to drop mine off as LRA could only supply a loan car through them. No sign on main road, have to go down side road, from where it is reminded me of a back street under the arches operation., will see how efficient they are at fixing mine.
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| 14th Aug 2017 4:26 pm |
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al cope
Member Since: 08 Nov 2005
Location: Oldbury, WM
Posts: 10352
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I know its a touch late, but I've used Colliers in Birmingham. They are now part of Lancaster group so will have to see if anything changes but in the past they have been pretty good. (hope that doesnt come back to bite me  )
Al Volvo XC90 B5 Plus Dark
Gone - MY18 D5 HSE - Corris on 22's with Black Pack
Now gone - MY16 D4 SE Tech, Loire Blue, Almond Leather, Privacy, plus some other goodies.
Old - MY12 D4 SDV6 XS Auto - Ipanema Sand with Almond Leather - Plus other niceties, and D4.com sticker
Older - D3 TDV6 XS Auto - Lugano Teal with Almond Leather, 20" Stormers, Shiny Tailpipes, DVD/TV - and obligatory D3 sticker
Ancient - D3 TDV6 S - Tonga with Ebony, 20" Stormers, satnav & DVD
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| 25th Aug 2017 7:20 am |
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