We will not pay for any breakdown caused by components which were faulty before this plan started
Front Runner Rack, OEM Ladder & RAI, Tuff-Trek Foxwing, B'rakhah Ingonyama Expedition Trailer, RLD's Spare Wheel Protector, Bodsy's Bars, Empty Pockets! Member of Gloucestershire & Worcestershire 4x4 Response.
19th Dec 2017 9:39 am
James W
Member Since: 27 Mar 2008
Location: Riyadh, KSA
Posts: 3079
That's very concerning and disappointing. Surely that's what the 90 day wear and tear clause is designed for. Even if they waive it (as they did with me) in doing so, they are accepting that there is nothign wrong with the car at the time the cover starts? Or if they do make you adhere to it, they are giving themselves 90 days to go past that point.
Seems they're capable of playing silly b s like WD did with me then.
FWIW they have finally paid my claim into my bank in the last week.D4 XS, gone, much loved, never forgotten
2018 FFRR SDV8 Autobiography - Gone to someone with less sense and more time to enjoy it
2016 Toyota Hilux Invincible - Liberating experience
The payment issue was something else that concerned me tbh. Let's face it, most of us would pay for a £700-£900 suspension bill using a credit card. If these warranty companies don't reimburse you within 30 days, will they cover the interest too???? I doubt it very much!Front Runner Rack, OEM Ladder & RAI, Tuff-Trek Foxwing, B'rakhah Ingonyama Expedition Trailer, RLD's Spare Wheel Protector, Bodsy's Bars, Empty Pockets! Member of Gloucestershire & Worcestershire 4x4 Response.
19th Dec 2017 10:23 am
adam
Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917
Did they do the 'free' Healthcheck? - anything called out?
They didn't. I was told I didn't need it and have an email from the salesperson saying
Quote:
Please ignore any email regarding the Healthcheck I have cancelled this from my end.
Front Runner Rack, OEM Ladder & RAI, Tuff-Trek Foxwing, B'rakhah Ingonyama Expedition Trailer, RLD's Spare Wheel Protector, Bodsy's Bars, Empty Pockets! Member of Gloucestershire & Worcestershire 4x4 Response.
19th Dec 2017 10:44 am
adam
Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917
I tried to cancel my Healthcheck as couldn't be bothered with the hassle but they wouldn't let me - it was actually quite painless in the end - booked into local Halfords on Saturday - I rocked up at 08.30 so would be first in queue, home again by 09.30, no points raised.
All suspension checked - watched the guy do it - same as MOT
19th Dec 2017 10:54 am
OJ
Member Since: 01 Oct 2017
Location: Loch Leven
Posts: 725
alfamale wrote:
Quote:
We will not pay for any breakdown caused by components which were faulty before this plan started
Re suspension claim Upper arms & wishbones
We’re these faults noted on the last MOT as an advisory by any chance
I tried to cancel my Healthcheck as couldn't be bothered with the hassle but they wouldn't let me - it was actually quite painless in the end - booked into local Halfords on Saturday - I rocked up at 08.30 so would be first in queue, home again by 09.30, no points raised.
All suspension checked - watched the guy do it - same as MOT
I just phoned them and they told me a healthcheck wouldn't identify warn/faulty bushes anyway!!!!Front Runner Rack, OEM Ladder & RAI, Tuff-Trek Foxwing, B'rakhah Ingonyama Expedition Trailer, RLD's Spare Wheel Protector, Bodsy's Bars, Empty Pockets! Member of Gloucestershire & Worcestershire 4x4 Response.
19th Dec 2017 11:03 am
adam
Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917
Not the way the guy did mine - on a ramp, weight off suspension, big leverage bar to test for play
He actually commented on the new front arms I had fitted about a year ago, and new brake pipes - basically it was an MOT
19th Dec 2017 11:08 am
James W
Member Since: 27 Mar 2008
Location: Riyadh, KSA
Posts: 3079
They allowed me to skip the health check as I sent them a scan of the 7 year service and mot that had just been done that month, also I was coming from another warranty (WD) which I'd had for two years
Coincidentally my front arms were done as part of the service as they were worn
It's a good point about the credit card and one to watch especially if you're close to cycle date. I pay mine off every month, but others could get caught out.D4 XS, gone, much loved, never forgotten
2018 FFRR SDV8 Autobiography - Gone to someone with less sense and more time to enjoy it
2016 Toyota Hilux Invincible - Liberating experience
19th Dec 2017 11:44 am
Scott #55
Member Since: 15 Apr 2015
Location: UK
Posts: 1684
Warranty Direct has paid for the three suspension arms which have been replaced due to wear and tear, as well as both front wheel bearings, again wear and tear.
19th Dec 2017 11:49 am
Tanglewood
Member Since: 27 Feb 2011
Location: Wilts
Posts: 1376
19th Dec 2017 11:55 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73134
I haven't had a claim from WD for the D4 (positively reliable - now I've blown it) but for the D3 claims they paid out for usually resulted in a cheque through the post on less than a week.
19th Dec 2017 11:56 am
pad
Member Since: 27 Jun 2012
Location: lancs
Posts: 63
Best warranty for just over 10 years old
Hi all warranty direct renewal time for my disco3 ,been offered securecare cover this time , don't cover aircon and suspension any others cover these parts ,thinking of selling on now any help please
28th Dec 2017 4:10 pm
Sloss
Member Since: 18 Aug 2013
Location: Aberdeenish
Posts: 1691
Pad,
I suggest you start a new Discussion as this was an old one Stew,
2010 D4 gone but I really loved it
Went back to Merc - C350 AMG
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s like WD did with me then.
