Member Since: 05 Nov 2020
Location: Tamworth
Posts: 499
Guy salmon Coventry
So today I ring up about a service, so helpful and professional nothing too much trouble, described in detail what they will do .....let's see shall we only gotcyo wait till 15th March ?
6th Jan 2021 4:15 pm
chugga90
Member Since: 13 Aug 2014
Location: Buckinghamshire
Posts: 446
Hopefully Coventry are the jewel in the crown? As my experience with guy salmon did not inspire much joy!
Good luck and hopefully you have nothing to cause concern. Discovery commercial tdv6 auto 2013
Volkswagen t6 lwb Kombi dsg 4motion 2018
Volkswagen t5.1 lwb single cab tipper 2013
Discovery commercial sdv6 auto 2014 gone and not really missed.
Range Rover Tdv8 gone
Freelander 2 I6 very sadly gone
VW t5 Dsg gone and missed
6th Jan 2021 4:45 pm
LRD4GAB
Member Since: 05 Nov 2020
Location: Tamworth
Posts: 499
Hopefully Coventry are the jewel in the crown? As my experience with guy salmon did not inspire much joy!
Good luck and hopefully you have nothing to cause concern.
I would use many other words to describe Guy Salmon and none of them are complimentary.
I'd suggest contacting Sturgess in Leicester, much better operation.1972 Range Rover Classic 2 door V8
2013 Land Rover Discovery 4 HSE - SCRAPPED
2016 Land Rover Discovery 4 Landmark
2022 Volvo XC40 T5 PHEV 282HP FWD 3 cylinder!
6th Jan 2021 6:40 pm
LRD4GAB
Member Since: 05 Nov 2020
Location: Tamworth
Posts: 499
I'm using guy salmon at Coventry as it suits me but if I'm off by them I won't be back without making a Big fuss and it will be in puplic
6th Jan 2021 6:44 pm
chugga90
Member Since: 13 Aug 2014
Location: Buckinghamshire
Posts: 446
There dealership, which has merged to make a bigger local one. It started with Thames.
They used my D4 to allegedly deliver parts to one of their customers, got a parking ticket and ignored it and then when I received a summons they came up with the above excuse. I actually think they were using it to collect lunch, as someone left their fags in it and I have never smoked.
They also damaged the rear bumper paint and did not acknowledge it, they did repair it after a too longer discussion period.
None of this in their view was wrong!Discovery commercial tdv6 auto 2013
Volkswagen t6 lwb Kombi dsg 4motion 2018
Volkswagen t5.1 lwb single cab tipper 2013
Discovery commercial sdv6 auto 2014 gone and not really missed.
Range Rover Tdv8 gone
Freelander 2 I6 very sadly gone
VW t5 Dsg gone and missed
6th Jan 2021 7:18 pm
KevinD3
Member Since: 05 Aug 2020
Location: Sutton Coldfield
Posts: 1277
LRD4GAB,
If they don’t deliver, you can always do what this guy did at my local stealers a couple of years ago was there for over a weeks
My Wife thinks the D3 is a hobby, The D3 thinks the wife is 💕
6th Jan 2021 7:19 pm
LRD4GAB
Member Since: 05 Nov 2020
Location: Tamworth
Posts: 499
I'll be doing a mileage check and photos
6th Jan 2021 7:21 pm
LRD4GAB
Member Since: 05 Nov 2020
Location: Tamworth
Posts: 499
Kevind3 that will be me, but standing on the roof naked
6th Jan 2021 7:23 pm
davidhem
Member Since: 21 Feb 2013
Location: Kenilworth
Posts: 710
I have experience of them, front of house is very professional, the actual service is very very hit and miss.
If you are just having a service I would use a good quality independent.
I can completey recommend Alltrack 4x4, they are a distance away, but at least you only make one trip, unlike LR Coventry where you may end up making multiple ones while they fix the things they broke during the service.
Put some marks on the current filters that show under ultra violet, and check the oil level before you leave!!David
6th Jan 2021 8:03 pm
LRD4GAB
Member Since: 05 Nov 2020
Location: Tamworth
Posts: 499
I bought the car with a LR service plan that was already payed for and warranty so main dealer it has to be
6th Jan 2021 8:06 pm
davidhem
Member Since: 21 Feb 2013
Location: Kenilworth
Posts: 710
That makes sense. Best of luck.David
6th Jan 2021 8:09 pm
Kilovolt
Member Since: 29 Jun 2015
Location: South Derbyshire
Posts: 1063
Don't get me started on these muppets.
A few years back the Dealer Principal and I went toe-to-toe in the showroom over his workshop staff lying about fitting new parts which they clearly had not.
MAF sensors failure three months in a row on a new D4. Being suspicious, I marked them with a scribe. They said two new ones fitted. Have a nice day. I walked to the car park, turned them over and they were my originals. I didn't quite take the showroom doors off their hinges.
Scandalous "Track day running - Don't put your foot back on the accelerator until your absolutely sure you don't have to take it off again"
Current Ride: D4 XS Commercial Baltic Blue SDV6 fully loaded with heated everything
Track Days: BMW E36 M3 Evolution MY 1996 (3.2 Litre 377 BHP sat in 1,250 Kgs of car, with a pro safety cage and some serious braking power)
Last edited by Kilovolt on 7th Jan 2021 12:04 pm. Edited 1 time in total
7th Jan 2021 11:42 am
LT
Member Since: 31 Dec 2005
Location: South West
Posts: 23823
It’s a little simplistic, but in my opinion with all these big groups it’s down to pot luck as to how good the service manager is.2006 D3 HSE (Original & still the best)-GONE
2010 D4 HSE (A bit bling)-GONE
2014 D4 HSE (Almost too bling)-GONE
2015 D4 HSE (A heated what?)-GONE
2016 D4 Landmark (Written Off)-GONE
2016 D4 Landmark (Surely the last!) PD1881 rims-GONE
2017 FFRR SDV8 Autobiography (now semi-retired)
7th Jan 2021 12:02 pm
Disco_Mikey
Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20841
LRD4GAB wrote:
Put it this way cross me at your peril
LRD4GAB wrote:
I'm using guy salmon at Coventry as it suits me but if I'm off by them I won't be back without making a Big fuss and it will be in puplic
LRD4GAB wrote:
I'll be doing a mileage check and photos
I wonder if someone from GS will see this, and cancel your booking... My D3 Build Thread
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum