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All in car electronics stopped working, help!
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Sidewaysste
 


Member Since: 10 Oct 2021
Location: Pinxton Nottinghamshire
Posts: 25

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Bali BlueDiscovery 4
All in car electronics stopped working, help!

Hi all,

I've got a 2010 D4 HSE.

I was attempting to correct the fuel tank range using GAP IID and found a "range" file that had options "scale 1" "Scale 2" etc. I swapped from scale 1 to scale 2 thinking this might alter my vehicle's perceived fuel range. It didn't. It just caused the infotainment system to stop working.

I've done a full factory backup without success and am a bit stuck.

When an ECU INFOS search is done, it gives the message "No data from ECU" for the audio amplifier, the ACC interface, the Digital Audio, the Navigation, the Satellite Radio and the Cell Phone ECUs.

It seems to me that there must be a single root cause, such as a fuse, but fuse #64 tests ok.

Any help would be much appreciated!
  
Post #228561229th Mar 2022 7:51 am
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grzesiul
 


Member Since: 11 May 2008
Location: UK
Posts: 6403

Poland 2016 Discovery 4 3.0 SDV6 SE Auto Loire BlueDiscovery 4

In cases like that I always try to do hard reset

If that solves nothing more in depth troubleshooting

Good luck
G
  
Post #228561829th Mar 2022 8:27 am
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Sidewaysste
 


Member Since: 10 Oct 2021
Location: Pinxton Nottinghamshire
Posts: 25

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Bali BlueDiscovery 4

If by hard reset, you mean disconnecting the battery and holding the terminals together, I've tried that Sad

It's the more in depth troubleshooting that I'm hoping for help with here
  
Post #228562229th Mar 2022 8:38 am
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Hardware
 


Member Since: 28 Jun 2016
Location: Hiding under the M60
Posts: 13019

United Kingdom 2011 Discovery 4 3.0 SDV6 XS Auto Sumatra BlackDiscovery 4

You need the car to be asleep for the hard reset.

As for effects of what you did ... Drop Pat at GAP an email?
 .


Dean
====================================

2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer Sad ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms 
 
Post #228562829th Mar 2022 9:42 am
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Sidewaysste
 


Member Since: 10 Oct 2021
Location: Pinxton Nottinghamshire
Posts: 25

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Bali BlueDiscovery 4

Yes, It was asleep when I did the hard reset.

I've been talking with Pat, he's at a bit of a loss atm.
  
Post #228563029th Mar 2022 10:17 am
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grzesiul
 


Member Since: 11 May 2008
Location: UK
Posts: 6403

Poland 2016 Discovery 4 3.0 SDV6 SE Auto Loire BlueDiscovery 4

how long have you held terminals connected together?
I find 20 seconds plus is best

Greg
  
Post #228563729th Mar 2022 11:14 am
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PROFSR G
 


Member Since: 06 Mar 2017
Location: Lost
Posts: 5044

Ukraine 2009 Discovery 3 TDV6 Commercial XS Auto Stornoway GreyDiscovery 3

Check the CCF's and see if the relevant modules are still listed as "fitted", If not add them back to the list.

I had an issue recently where certain systems stopped working, it seems the car "forgot" these were fitted. Rolling Eyes

Re editing the CCF restored everything, just make sure you have a charger connected and you're at or above 12.5v before you start.

See how that goes. Thumbs Up
 yµ (idµ - eAµ) ψ=mψ

 
 
Post #228563829th Mar 2022 11:25 am
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Sidewaysste
 


Member Since: 10 Oct 2021
Location: Pinxton Nottinghamshire
Posts: 25

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Bali BlueDiscovery 4

grzesiul wrote:
how long have you held terminals connected together?
I find 20 seconds plus is best

Greg


About 5 mins iirc.
  
Post #228563929th Mar 2022 11:32 am
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Sidewaysste
 


Member Since: 10 Oct 2021
Location: Pinxton Nottinghamshire
Posts: 25

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Bali BlueDiscovery 4

PROFSR G wrote:
Check the CCF's and see if the relevant modules are still listed as "fitted", If not add them back to the list.

I had an issue recently where certain systems stopped working, it seems the car "forgot" these were fitted. Rolling Eyes

Re editing the CCF restored everything, just make sure you have a charger connected and you're at or above 12.5v before you start.

See how that goes. Thumbs Up


I think I've done all that.

I can't see anything obvious that might be wrong. I presume I need to look in the complete untested CCF rather than the standard one?

Would anyone have a 2010 D4 HSE CCF list that I could compare to?
  
Post #228564029th Mar 2022 11:34 am
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PROFSR G
 


Member Since: 06 Mar 2017
Location: Lost
Posts: 5044

Ukraine 2009 Discovery 3 TDV6 Commercial XS Auto Stornoway GreyDiscovery 3

Check it again with a charger connected. Don't worry about the 2010 list, just add what you think should be there. If it doesn't exist anyway the car will ignore the request.
 yµ (idµ - eAµ) ψ=mψ

 
 
Post #228564229th Mar 2022 11:38 am
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Sidewaysste
 


Member Since: 10 Oct 2021
Location: Pinxton Nottinghamshire
Posts: 25

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Bali BlueDiscovery 4

SOLVED!

It was as I had feared - the CCF change had wiped all the firmware from the entire audio system. Thankfully, Pat at GAP IID came to the rescue with a complete audio system reflash that fixed it.
  
Post #228574530th Mar 2022 8:19 am
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PROFSR G
 


Member Since: 06 Mar 2017
Location: Lost
Posts: 5044

Ukraine 2009 Discovery 3 TDV6 Commercial XS Auto Stornoway GreyDiscovery 3

And as I have said on here in the past, there's the first lesson for anyone looking to buy a cheap diagnostic tool!

So now you're sorted and yet another feather in the hat for Pat@Gap.
 yµ (idµ - eAµ) ψ=mψ

 
 
Post #228577130th Mar 2022 11:38 am
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Sidewaysste
 


Member Since: 10 Oct 2021
Location: Pinxton Nottinghamshire
Posts: 25

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Bali BlueDiscovery 4

I must have missed a post - What have you said in the past and what is the first lesson?
  
Post #228577330th Mar 2022 11:50 am
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PROFSR G
 


Member Since: 06 Mar 2017
Location: Lost
Posts: 5044

Ukraine 2009 Discovery 3 TDV6 Commercial XS Auto Stornoway GreyDiscovery 3

Basically go for GAP diagnostics and forget about cheap generics, but the posts were in other threads. Thumbs Up
 yµ (idµ - eAµ) ψ=mψ

 
 
Post #228578230th Mar 2022 12:23 pm
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