Dom Harvey
Lord of the Four Fingers
Member Since: 15 Apr 2005
Location: Dorset
Posts: 7460
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Thought it would be a good idea to start a thread where we can record all the GOOD things that our dealerships have done for us in the hope that they might read our encouraging, praising comments and want to do even better.
So thanks Yeovil Landrover for an excellent 1st service today which cost £238.00 and included a car clean inside and out. Well done  2004 Discovery 3 - gone
2006 Discovery 3 - gone
2008 Discovery 3 GS - gone
2011 Freelander LE Special Edition - gone
2007 Discovery 3 XS - gone
2012 Discovery 4 GS - gone
2019 RangeRover Evoque 2.00 D150 R-Dynamic
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 13th Dec 2005 11:03 pm |
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Cliff H
Member Since: 27 Oct 2005
Location: Home of the Pork pie and Stilton
Posts: 1304
 
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Yeovil LR have been excellent over the phone for parts, always a decent discount.
Shame I don't live nearer when it comes to service time  Zermatt silver 06 reg.
Gone but not forgotten !!!
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| 13th Dec 2005 11:05 pm |
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Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
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My parents car has been in for 2 days due to a suspension fault. The dealers have found it and put their hands up it was caused by them when they replaced a compressor earlier in the year. Might sound strange but top marks to Harwoods for being big enough to put their hands up. Most would have made some story up to hide the fact. Honesty means a lot. DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
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| 14th Dec 2005 8:15 am |
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shawn
Member Since: 23 Aug 2005
Location: At the top of the hill
Posts: 574
 
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top marks to hunters land rover in derby they are bending over backwards to try and fix my voice activation problem, even if its still not quite fixed yet, but i am sure they will crack it,allways very polite and help full
shawn bali blue disco 4 with rear dvd's, privacy glass, pre heat system, heated steering wheel, full size spare, piano black trim, ipod cable, 20 inch wheels and i love it loads more than my TDV8 RRS, KTM 250 EXC 2 Stroke for the real off road stuff
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| 14th Dec 2005 6:46 pm |
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MVS
Member Since: 18 Jul 2005
Location: People's Republic of Yorkshire
Posts: 419
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Can't speak highly enough of my DP at Stratstone Driffield/Middleton, the service dept have also been very helpful, if not totally successful at solving the suspension issues with mine.
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| 14th Dec 2005 7:01 pm |
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DiscoMad
Member Since: 11 Jan 2005
Location: Warwickshire, United Kingdom
Posts: 190
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I know some have posted bad things about Guy Salmon, but I must recommend my Guy Salmon dealer in Stratford upon Avon.
They resolved my new car paint issue to my satisfaction and have always told me what the cause of problems is. They logged onto this web site after seeing my sticker and were astounded by the rubbish some dealers have told you all.
At the moment, they are working to get the heater problem solved.
So this dealership continues to get my business and they look after me.
Thanks
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| 17th Dec 2005 1:45 pm |
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BN
Member Since: 18 Mar 2005
Location: Here
Posts: 6463
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DiscoMad wrote:I know some have posted bad things about Guy Salmon, but I must recommend my Guy Salmon dealer in Stratford upon Avon.
They resolved my new car paint issue to my satisfaction and have always told me what the cause of problems is. They logged onto this web site after seeing my sticker and were astounded by the rubbish some dealers have told you all.
At the moment, they are working to get the heater problem solved.
So this dealership continues to get my business and they look after me.
Thanks
This is the problem, it is in the eye of the person posting. I have never had a bad dealer when it comes to selling me a car. However, when it comes to repairs or 'out of their pocket' cost repairs, things can change. My dealer is brilliant.
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| 17th Dec 2005 3:09 pm |
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Cliff H
Member Since: 27 Oct 2005
Location: Home of the Pork pie and Stilton
Posts: 1304
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BN wrote:DiscoMad wrote:I know some have posted bad things about Guy Salmon, but I must recommend my Guy Salmon dealer in Stratford upon Avon.
They resolved my new car paint issue to my satisfaction and have always told me what the cause of problems is. They logged onto this web site after seeing my sticker and were astounded by the rubbish some dealers have told you all.
At the moment, they are working to get the heater problem solved.
So this dealership continues to get my business and they look after me.
Thanks
This is the problem, it is in the eye of the person posting. I have never had a bad dealer when it comes to selling me a car. However, when it comes to repairs or 'out of their pocket' cost repairs, things can change. My dealer is brilliant.
Will you say who your dealer is BN as it is always good to know the decent ones. Zermatt silver 06 reg.
Gone but not forgotten !!!
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| 17th Dec 2005 7:45 pm |
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DiscoMad
Member Since: 11 Jan 2005
Location: Warwickshire, United Kingdom
Posts: 190
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Brian, not sure what you are saying ?
Of course this is my honest opinion and experience - I have used the service department at Guy Salmon since 1999 (Disco 2) and only bought the disco 3 from them on the basis of the good service they have given me.
Before that I used Farnell in Bradford. Great service department (Disco 1) but I wouldnt buy a second car from them and didnt. The Disco 2 came from Ripon Land Rover who were good to buy from but I cannot comment on the service department.
Do you think your dealer is so good to you (maybe only you) because you are a business buyer with a fleet of vehicles ?
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| 18th Dec 2005 3:39 pm |
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BravoOne
Member Since: 17 Jun 2005
Location: Norwich
Posts: 30
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I think this dealership are very proficient, helpful, and honest, I have been with them for about 5 years, and although sometimes the price seems a bit high (but it is Land Rover  ) I will always recommend them for the service. Oh and PS I do NOT work for them.
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| 19th Dec 2005 5:58 pm |
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AndrewS
Tarquin of the Desert
Member Since: 06 May 2005
Location: Y...... because I can
Posts: 10442
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J V Like, Hay on Wye, Powys, Great Dealer Excellent Sales, Parts and Service and the best coffee and walnut cake in the county. When it goes wrong they just get on and fix it. They are “CRISPâ€. Just bought a 110 county from them. In the Beginning there was nothing, which exploded.
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| 19th Dec 2005 6:11 pm |
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yosser395
Member Since: 11 Nov 2005
Location: Bridgwater,Somerset
Posts: 33
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Excellent service from Yeovil Landrover. Car collected from home, courtesy car provided. Serviced and valeted car returned later, all for £238. Well done Greg and staff!
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| 19th Dec 2005 9:08 pm |
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simon
Member Since: 11 Jan 2005
Location: Shropshire
Posts: 18296
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Said good things already around the forum for these guys !
Always glad to help and there for a chat. Fix stuff when it breaks and will push LR to get things done when LRCS are being pants.
Service prices by the book and no topping up with frilly crap like the city dealers.
Dealt with them for two Freelanders and now the D3.
Good people with good attitude !
-s
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| 19th Dec 2005 9:50 pm |
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simon
Member Since: 11 Jan 2005
Location: Shropshire
Posts: 18296
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| And for tyres - Ian Jones Tyres Ludlow |
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Cause they love Landies (boss has tricked up 'safari' he shows at Eastnor.
Fitted new boots on my girl today (well she's had them for 32K miles) and have got around the suspension cleverness.
Good prices and staff entertaining with their own brand of banter
Will use them from now on... don't like those large 'we know it all mate' multi outlet shops. Personality rather lacking and you don't even have the boss make you a coffee !
Cheers.
-s
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| 19th Dec 2005 9:55 pm |
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LRtuning
Member Since: 22 Feb 2005
Location: AUSTRALIA + UK
Posts: 468
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I've always found Stratsone in London to be excellent...but they are more expensive than most dealers ;-( Money talks.Sex sells.Mud sticks.Time flys.  happens.People talk.Impressions last!
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| 19th Dec 2005 10:39 pm |
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