harrythespider
Member Since: 21 Oct 2008
Location: cumbria
Posts: 290
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KENTDALE LANDROVER. KENDAL |
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Why can't all dealers be this good and obliging. My Disco was coming up to its first MOT. and to the end of its warranty period. My normal dealer Lakeland Landrover at Torver could not fit me in until after the MOT expired, Kentdale (Part of the same group) squeezed me in on very short notice. Unfortunately failed on 2 rear tyres scrubbed on inner edges. They didn't try to sell me 2 new ones at I would assume £150-£200 each, instead they allowed me to arrange delivery to them of 2 new tyres, Kentdale fit and balanced them, adjusted the rear geometry, checked the front as well and also because the warranty was due to expire gave the Disco a thorough inspection for my peace of mind.
The best part, the bill..... less than £100 plus the dreaded VAT. (which included the MOT fee and a car wash)
Thank you Julie and the rest of the staff for the superb service and coffee.
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30th Oct 2008 12:42 pm |
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