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90BHP
Member Since: 18 Oct 2006
Location: Half way along the road on the right
Posts: 3706
  
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Ron if TFC can't do it, I know a top LR Tech who is sitting on his hands til the 7th before he clears off to some far eastern country for his next jolly / sorry i mean job . . . . "To finish first, one first has to finish ...."
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 31st Dec 2008 6:10 pm |
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ronp
Member Since: 29 Nov 2006
Location: North Yorkshire
Posts: 15264
  
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Thanks Christian, but warranty dictates its got to be done at LR Dealer.
In hindsight, it would possibly have been cheaper and more efficient for me to buy the turbo and get TFC to fit, without going through warranty.
I'm now stuck for transport for Mon/Tue when I venture down the M1 as far as MK.
I either hire a car or pinch the wifes Civic.
 ...... always on the road less travelled 🚧
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| 31st Dec 2008 6:18 pm |
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BLFarrar
Member Since: 02 Aug 2006
Location: Deepest, Dankest, Darkest, Dingiest......Le Halifax, West Yorkshire...with strong links to Ireland
Posts: 6222
 
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dealer would do work in progress "vehicle off road" before doing standard routine services to other D3'sbooked in...
My dealer has phoned me in the past to ask if I could delay my routine service to allow another customer to avail of this "re-shuffle"
Depends on the dealer...some are good & some aren't.....D3 customers should vote with their vehicle service bookings. BREXIT - done properly.
Right now ...We need Government - not Politics
Save the Dipstick Flagbearer-keep it simple, less likely to fail campaign-agenda items:Starting Handles, Acetylene Lamps.
Founder: Dipsticks-R-Us Inc
D3 HSE-perfectly formed, passenger friendly...has real DIPSTICK
Jag XK-but sadly no DIPSTICK...HUGE design fault
FL2 has DIPSTICK..."real comfort in rear seats"
VW Golf wondermobile (?)..has real DIPSTICK
Morris Minor..original DIPSTICK technology..and a real KEY.
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| 31st Dec 2008 8:01 pm |
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ronp
Member Since: 29 Nov 2006
Location: North Yorkshire
Posts: 15264
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BLF my thoughts entirely ... though obviously not Ripon Land Rovers.
The dealer principle [and LR] will be having my thoughts! ...... always on the road less travelled 🚧
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| 31st Dec 2008 8:35 pm |
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SI 1
Member Since: 19 Jan 2007
Location: York
Posts: 407
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Ron
Do you have your D3 back yet 
What happened to the service manager, is he still there or has he left after poor management 
Is you TURBO in OR out
I'm afraid to book mine in now .
Simon 1960 Morris Minor
1965 Morris Minor Traveller
Rangerover TDV8 (Current)
Discovery TD5 (Current)
BMW 123d SE (Current)
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| 9th Jan 2009 1:49 pm |
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simonsi
Member Since: 14 Oct 2007
Location: Auckland
Posts: 1264
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ronp wrote:But aftermarket warranty which pays 50% parts/100% labour states repair at LR Dealers.
Wow, you have a warranty where they turn down a cheaper way of fixing it???
Bit late but RLR would HAVE to warrant their work installing your turbo (ie if they make a mistake its down to them), the turbo would come with its own warranty if it fails. Only problem you might have wanted reassurance on is if the turbo breaks up on startup (or at any stage within its own warranty), who pays for the consequential damage to the engine - this may be effectively picked up by your warranty Co anyway.... Cheers
Simon
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| 9th Jan 2009 2:17 pm |
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ronp
Member Since: 29 Nov 2006
Location: North Yorkshire
Posts: 15264
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SI1
D3 just back on Wed.
Not had time yet to escalate the issue.
New turbo fitted.
But think my tune has been over written.
Could do with your confirmation.
Simonsi
My D3 is out of LR warranty.
The aftermarket warranty company will pick up the repair costs at quoted percentages.
But Yes, RLR do to warrant parts and workmanship. ...... always on the road less travelled 🚧
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| 9th Jan 2009 2:36 pm |
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sjc
Member Since: 15 Feb 2008
Location: essex
Posts: 100
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Good customer service would have been for the service manager to put a bloody technician on overtime to get it done. Really not rocket science to keep a customer happy is it!
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| 29th Jan 2009 7:33 pm |
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