Member Since: 10 Dec 2007
Location: Aberdeen
Posts: 46
Town & County - Aberdeen
Just got the D3 back after its 2nd service ( 17k miles )
Loan car was a Flander2, quite nice in a girlie sort of way
They had the car a day longer, new pads all round needed
sorted cruise control under warranty
Didnt wash it ( they used to)
A 'does what it says on the tin' type service
expected a three course meal and a bottle of champers when I got the chuffin bill
So long as the good LR driving folks of Aberdeen continue to bend-over with their bulging wallets in hand, there will always be a stealer in at the bottom of Wellington Rd ready to but-f k you and request exaggerated rates...........
Edit: To be fair to T&C, the same applies to most of the franchised dealerships in the town. The older I get, the more I realise that people confuse wrinkles for wisdom
Founder member of Club FFRRV
Club Orange, Mint or Fruit
Club Walnut Sniffers
Just had my D3 serviced, and while I have to say I have been critical of T&C in the past, it was faultless this time - e-mailed confirmation of appointment, VAT rate reduced without asking from the original quote, phone call that they had found minor faults (bulb changed with no labour charge), car thouroughly washed & cleaned, and overall a much improved experience. Yes they seem expensive - BUT if you run a business yourself you will know the overheads to be met (especially in Aberdeen!). Interestingly there is a new Service Manager in place - so perhaps this explains the improvement?
24th Dec 2008 7:19 am
Rescue01
Member Since: 14 Jan 2008
Location: Aberdeen
Posts: 2485
Still a bit suspect of the service there,time will tell if the new service manager will change things.
I phoned around for some quotes for my First service and was quoted £326.89 inc VAT From T&C and £50 less from Frank Ogg!
So unless Frank Oggs so far excellent service changes i will stick with them Its not the height of the fall but the sudden stop at the bottom that hurts!!
I phoned around for some quotes for my First service and was quoted £326.89 inc VAT From T&C and £50 less from Frank Ogg!
:
That's just a simple fact of the economics of Aberdeen - the costs of premises, rates, staff etc are all considerably higher in Aberdeen than in Elgin.
Much as I have had problems with T&C in the past I think it worthwhile cultivating a working relationship with a local dealer as there are times when a car needs urgent (or minor) repairs that are outwith the service routine & being able to nip into the local dealer where you are recognised as an established customer has its value.
24th Dec 2008 4:13 pm
Zermatt Vulgaris
Member Since: 12 Jan 2009
Location: aberdeenshire
Posts: 511
Mine was in today for a new door card , motor picked up last night by one of the LR Technicans from my house and delivered tonight looking very clean- . dealt with pretty well recently and they have had some positive feedback on RRSport recently. well done and thanks Bryan and team.Visiting from rrsport.co.uk
2011MY Zermatt Silver Range Rover Sport HSE 3.0 TDV6
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k you and request exaggerated rates........... 
