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iPaul
Member Since: 07 Nov 2009
Location: Surrey
Posts: 19
  
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| Reversing aid not working as advertised... |
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I took my D4 in to the dealer today, to have the tow bar & electrics fitted and fix a couple of minor issues. The problems were that the analogue clock did not talk to the LCD screen, so changing the time in settings on the LCD did not adjust the clock. That was fixed OK. The other issue was with the reversing aid on the LCD screen.
When I select reverse, the LCD screen switches to the rear view camera and it draws the yellow lines on the screen to show you where the wheels and perimeter of the car are aimed. It is supposed to detect the turning angle of the steering wheel and curve the yellow lines to show where the wheels will go. On my car, the lines stay straight as a straight thing regardless of the number of turns I apply to the steering wheel. The dealer was not able to fix that. Their initial comment to me was "some cars do it and others don't"!  To add insult to injury, in the Disco 4 XS they loaned me today, the reversing aid worked perfectly. As I turned purple in the face, that stance was modified to "We're talking to LR UK about that, so hopefully they can advise us how to enable the feature"
Having just dropped £50k on a new car, the possibility that one of the "features" may not ever work in my car, is something I really didn't want to hear. Combined with my disappointment at the quiet deletion of the rear seat headphone jacks from the HSE spec, i'm feeling just a little miffed at the moment. My question to the assembled masses of disco3.co.uk/disco4.com is have any other D4 owners had this issue with the reversing aid, and how did it pan out for you?
The car is 2 weeks old and the sort of foul mood I'm in now, I'm ready to reject it unless they can get this sorted. It's going to leap out of the screen every damned time I reverse the car and taunt me about foolishly spending so much money... That would be a real shame, because otherwise, I love the car to bits.
Harrumph!
iPaul (taking deep breaths)
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 3rd Dec 2009 6:43 pm |
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Winger
Site Moderator
Member Since: 15 Feb 2005
Location: UK
Posts: 3428
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iPaul, would your own car have the surround camera system installed, or just the reversing camera?
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| 3rd Dec 2009 7:29 pm |
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DiscoDB
Member Since: 12 Feb 2007
Location: Berkshire
Posts: 16
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"It is supposed to detect the turning angle of the steering wheel and curve the yellow lines to show where the wheels will go."
It is! 
Mine just shows permanantly straight lines too. I thought that's all it did.
Will be getting this checked out. Wonder if there's anything else I am missing out on!
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| 3rd Dec 2009 7:34 pm |
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NJF
Member Since: 05 Oct 2007
Location: Gone
Posts: 2466
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Paul, I had the same issue on a MY10 RRS I test drove last weekend. The reversing aid did not bend with the steering angle. I understand your disappointment and I would ask them to make it work if it was my car but I personally wouldn't be fussed about it. I prefer to reverse the old fashioned way. 
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| 3rd Dec 2009 7:35 pm |
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Winger
Site Moderator
Member Since: 15 Feb 2005
Location: UK
Posts: 3428
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NeilD wrote:Winger, just the reversing one from memory (saw the car at the SE Meeting last month  )
Voila!
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| 3rd Dec 2009 7:36 pm |
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iPaul
Member Since: 07 Nov 2009
Location: Surrey
Posts: 19
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Hi Neil,
I'll give them a couple of days to see what happens before approaching another dealer. In all honesty, I can't see any dealer who didn't supply the car being remotely interested in fixing the problem, or having a car on the forecourt I could swap (i.e. reject mine and buy theirs) for...
The rear seat headphone jacks were one of the features I was quite looking forward to, having seen them on Disco 3s and the D4 I test drove at another dealer, and were a differentiating factor between the Disco and the other cars I looked at buying. My kids and I don't really share the same taste in music, so having them listen to something else while I have Radio 2 on, would lead to greater harmony in our family unit. At the time I did my research back in September, I'm sure they were mentioned in the online LR spec sheets, but I didn't explicitly confirm it at the time of purchase to the dealer, because you generally don't need to check that the standard kit list is still valid... I swallowed hard when I picked up the car and they were not fitted, and tried to be all grown up about it. The reversing aid problem, just picks at and reopens that old wound now...
I'll keep you posted, but as I said, I'd be interested to hear if anyone else has had the reversing camera issue, and whether that was resolved to your satisfaction or not.
Cheers,
iPaul
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| 3rd Dec 2009 7:37 pm |
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iPaul
Member Since: 07 Nov 2009
Location: Surrey
Posts: 19
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Winger wrote:iPaul, would your own car have the surround camera system installed, or just the reversing camera?
Hi Winger,
My HSE does not have the surround cameras. The loaner I had today did have them. Are you suggesting that surround cameras are required to make this work? Why on earth would they display the lines if they don't really show where you are going? I could see folks suing over that... "I hit the other car but the reversing aid showed I would miss it..."
Cheers,
iPaul
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| 3rd Dec 2009 7:42 pm |
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Winger
Site Moderator
Member Since: 15 Feb 2005
Location: UK
Posts: 3428
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You are expecting a feature on your vehicle to work that simply isn't fitted. It is working perfectly on yours.....
(NeilD - read the title of the YouTube clip.....not helpful!)
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| 3rd Dec 2009 7:44 pm |
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iPaul
Member Since: 07 Nov 2009
Location: Surrey
Posts: 19
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Just re-read the owners handbook, to check I'm not going mad. On page 147 in the section on "Rear View Camera System" it clearly states:Quote:Overlaid on the rearview image are dashed lines representing the perimiter of the vehicle and solid lines representing the predicted path of the vehicle (based on the position of the steering wheel).
There is extra functionality mentioned on page 150 in the section on the Surround Camera system, where it says that:Quote:Overlaid on the rearview image are dashed lines representing the perimiter of the vehicle and solid lines representing the predicted path of the vehicle (based on the position of the steering wheel) and the distance information from the Parking Aid system.
So, granted, you get extra info if the Surround Camera system is installed, but regardless of whether surround is installed or not, the lines should display the predicted path of the vehicle based on the position of the steering wheel.
I rest my case, m'lud.
iPaul
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| 3rd Dec 2009 7:55 pm |
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Winger
Site Moderator
Member Since: 15 Feb 2005
Location: UK
Posts: 3428
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Well, your point is well made, but the problem is not with your camera system, but the owner's manual.
The manual you have has been updated. Check the part number on yours, I suspect you will find that it is not LRL 10 02 53 102.
I will provide the updated pages for you - and you will see that the language has been changed.
So - by all means take issue, but not until you have read page 2.
http://www.disco3.co.uk/gallery/albums/use...ystems.pdf
Last edited by Winger on 3rd Dec 2009 8:14 pm. Edited 1 time in total
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| 3rd Dec 2009 8:08 pm |
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Ecosse
Member Since: 07 Jan 2005
Location: Grampian, Scotland
Posts: 889
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iPaul wrote:Hi Neil,
At the time I did my research back in September, I'm sure they were mentioned in the online LR spec sheets, but I didn't explicitly confirm it at the time of purchase to the dealer, because you generally don't need to check that the standard kit list is still valid... I swallowed hard when I picked up the car and they were not fitted, and tried to be all grown up about it. The reversing aid problem, just picks at and reopens that old wound now...
iPaul
Hi iPaul - welcome to the world of LandRover 
Went through similar issues in the early days of the Disco3 - bought mine based on advertised bluetooth, cabin heater etc, but by the time it arrived spec had "varied" 
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| 3rd Dec 2009 8:11 pm |
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