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chalky
Member Since: 21 Aug 2008
Location: Yorkshire
Posts: 3145
  
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Just purchased a used DISCO 3 from them !
Great service really, nothing to moan about so it must be good ?
Having not used their service department "and hoping NOT to" for warrenty work at least i cannot comment on their servicing or warrenty aftersale.
They stated that it would be serviced, it was
I was told all 4 tyres were OK so budgeted for this and when i picked it up they fitted 4 NEW !
They included 12 Months TAX ! "Not to be sniffed at"
And a new set of matts front & rear.............
the salesman had half an hour showing me everything on the car as ive come across from DEFENDER 2 forum having owned multiple versions in both 90 & 110 guises the tranformation between the two for me is like night & day 8) The salesman explained everything from the rear 7 seats to oil spec and heater controls to the space saver wheel !
It was very clean as promised inside and out so all in all i can only say that i,m over the moon with my new aquisition.
Thanks to
MATFORD LAND ROVER !
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 7th Jan 2010 12:26 pm |
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sleth
Member Since: 01 Nov 2009
Location: Devon
Posts: 46
 
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Hi Chalky
Was it a black HSE with RSE - 08 plate ??? Steve
D4 XS 13 Firenze Red / Black Design Pack
RRS HSE 11 White Pimp Mobile
D4 TDV6 XS 09/59 Bali Blue, MTRs
D3 TDV6 HSE 08/09 Java Black
D2 TD5 ES
P38 HSE
D1 TDi 300
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| 7th Jan 2010 1:39 pm |
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chalky
Member Since: 21 Aug 2008
Location: Yorkshire
Posts: 3145
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No mate it was a 57 plate XS in Tonga.
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| 7th Jan 2010 1:45 pm |
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sleth
Member Since: 01 Nov 2009
Location: Devon
Posts: 46
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Not my one I part exchanged there then ! Steve
D4 XS 13 Firenze Red / Black Design Pack
RRS HSE 11 White Pimp Mobile
D4 TDV6 XS 09/59 Bali Blue, MTRs
D3 TDV6 HSE 08/09 Java Black
D2 TD5 ES
P38 HSE
D1 TDi 300
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| 7th Jan 2010 1:46 pm |
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hensoni
Member Since: 01 Oct 2007
Location: Sleepy Somerset
Posts: 576
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12 days into ownership of our 06 model from Matford, our battery died (after surviving the lowest temperatures in the southwest for 30 years without incident...). LRA turned up, jumped it and pronounced the battery as u/s.
LRA guy rang Matford Service dept who said that it wouldn't be covered by warranty so LRA wouldn't fit the spare that he had on his vehicle. Matford wanted us to drive to Exeter to get it sorted. The receptionist on the front desk at Matford (of all people...) intervened and got Yeovil (our local dealer) to change it.
A quick drive to Yeovil revealed that there were no batteries in stock - and nor did Taunton or Exeter (so we could have driven for an hour to be informed of nil stock...) and they are on back order from LR. Plymouth (Roger Young) had stock, but it would take 3 days to get it to Yeovil.
At this stage, I got rather dismissive of LR's abilities "oh well, we'll leave it here until Friday. It's no bloody use to us at home with a flat battery. We'll only have to call LRA again. We'll use our other vehicles instead..."
Matford have also ignored our request for "you missed these at PDI" faults to be resolved.
Not overly impressed so far with Matford
BTW Matford Exeter, Taunton and Yeovil are all the same company...
EDIT: Should also mention - Yeovil got us sorted.
Last edited by hensoni on 16th Jan 2010 1:42 pm. Edited 1 time in total
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| 15th Jan 2010 8:56 pm |
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ad15
Member Since: 14 Dec 2008
Location: up that tree
Posts: 4866
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what a contrast in 3 days,
sorry for your pain.. one wife.......livid
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| 15th Jan 2010 9:04 pm |
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DigitalJunior
Member Since: 22 Nov 2008
Location: Cumbria
Posts: 4401
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Matford had our D3 for I think it was 5 weeks and treated us so bad I'll never go near the place again 
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| 15th Jan 2010 9:09 pm |
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The Large One
Member Since: 20 Apr 2007
Location: Down the polytunnel
Posts: 6143
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i thought a battery was on it's way to us ?
i had 4 arrive this morning if it helps
was unaware there was an issue with someone needing a battery, let alone a forum member on my watch 
i know it maybe unhelpful now but if someone had told me i could have stepped in somewhere along the line and helped..my specialality recently seems to be able to pull off the odd impossible mission TLO has left the building.......
I no longer work for a Landrover Dealer
My little chilli sauce business http://www.thechillees.co.uk
if you would like to order anything just give me a shout
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| 15th Jan 2010 10:32 pm |
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hensoni
Member Since: 01 Oct 2007
Location: Sleepy Somerset
Posts: 576
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Nick,
Please see edited post above. Peter and Sue got us sorted. All it cost us was a box of chocolates (and if Sue has any sense, they'll all be gone by now!)
Ian H
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| 16th Jan 2010 1:44 pm |
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