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Did TFC bring me luck or what ????
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Albourneboy
 


Member Since: 23 Feb 2006
Location: An old Victorian town in the NE
Posts: 1183

United Kingdom 
Did TFC bring me luck or what ????

Bow down

Whilst doing my 75K service, he noticed that my alternator was very hot so checked its output to find it at 11 V with the (brand new!!) battery at 10.6 V and falling Big Cry Of course, no indication at all from the Alternator warning light Evil or Very Mad

Rang local dealer (Stratstones in Stockton-on-Tees) and to my amazement, they had one in stock. Following a call to Warranty Direct for authorisation, Iain and I were off the Stratstones to collect the alternator. Iain has also added a new belt tensioner to the claim - the bearing was failing (and probably not far off seizing up completely), causing the tensioner to whine.

Iain is back out there again now, in the rain, fitting my new alternator Bow down Bow down

All the bacon butties and hob-nobs in the world won't repay him for saving out Easter hols. Top man Thumbs Up Bow down Thumbs Up Bow down
 Now an ex-D3 owner after 7 happy years. Miss the car but not the big bills Smile
 
 
Post #62952130th Mar 2010 12:30 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73082

Ukraine 

There's not a lot gets past TFC! Bow down Some say..... Thumbs Up

How have you got on with Warranty Direct?? Changing to them next month. Thumbs Up
   
Post #62952330th Mar 2010 12:35 pm
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Albourneboy
 


Member Since: 23 Feb 2006
Location: An old Victorian town in the NE
Posts: 1183

United Kingdom 

Well, they've given TFC a claim number (he had to ring them for the authorization, not me) and he bought and paid for the alternator so it all seems to have gone OK. I'm sure TFC will be in touch if there's a problem down the line.

Oh yes, he also says I've got a rattle from the torque converter (must have better ears than me cos I couldn't hear anything) and my Injectors want cleaning! Best get some Millers on the way home..

Oh yes, and a Lottery Ticket Laughing
 Now an ex-D3 owner after 7 happy years. Miss the car but not the big bills Smile
 
 
Post #62952530th Mar 2010 12:50 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73082

Ukraine 

Pls tell TFC it could be worse, he could be here in Jockistan!

Click image to enlarge


or it could be better, he could be here!

Click image to enlarge
   
Post #62953230th Mar 2010 1:00 pm
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goodfella
 


Member Since: 03 Apr 2007
Location: Salford
Posts: 533

England 2005 Discovery 3 TDV6 SE Auto Java BlackDiscovery 3

That worked out well then Thumbs Up

With Warranty Direct do you have to pay out for all repairs first and claim the money back? Or is there a bar over which they will settle with the dealer?
 Badda bing.......How you doin'?

Java black SE, standard spec. Clean and shiny.
_______________________________________________

Club TFC - Off Road Essentials
Club Tesco Finest Warranty
Club G4 Stickers even though it's not a G4
Club Rhino Rack 
 
Post #62954630th Mar 2010 1:34 pm
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Albourneboy
 


Member Since: 23 Feb 2006
Location: An old Victorian town in the NE
Posts: 1183

United Kingdom 

Seems they have a 'new' system whereby they deal directly with the dealer/repairer so I'm assuming I will eventually get a bill from them for the £50 excess on the claim. Iain paid for the alternator (£222 ish +VAT ouch!!) and expects to be reimbursed directly by Warranty Direct so me (and my credit card Thumbs Up ) didn't get involved with them at all.
 Now an ex-D3 owner after 7 happy years. Miss the car but not the big bills Smile
 
 
Post #62955730th Mar 2010 2:02 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73082

Ukraine 

Also good to know WD deals with TFC! Thumbs Up
   
Post #62956130th Mar 2010 2:14 pm
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GSLRO
 


Member Since: 10 Sep 2008
Location: Sunderland
Posts: 1279

England 

That's reassuring to know after purchasing my WD cover before the LR extended ran out.

Still waiting for TVLR to send out the paperwork (only for my records so nowt important) following my service in February despite ringing and asking for it and calling in for a new door mirror glass. It's the little things after all!

Hope the WD cover passes the Ronseal Test!
Thumbs Up
 Club N.E.R.D.s  
Post #6315713rd Apr 2010 6:05 pm
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