The caravan dealer has fixed the problem (at no cost to us) but have advised that we should not tow until we get the suspension issue on the car sorted. They telephoned Swift and the first thing they asked was whether the van was being towed by a Landrover.
The landrover dealer (reputable dealer who gets good reviews on this site) said they haven't heard of this problem and that their sales manager tows a caravan and has not experienced or heard of this.
All very odd. Bat and ball game continues!
Mick
27th Apr 2011 5:36 pm
NeilD
Member Since: 01 Dec 2008
Location: Sunny Surrey
Posts: 4845
I think they are pulling your plonker if I'm being honest. Like Duncan, I've raised and lowered many a time with our twin axle with no issues... so have others over the last 6 years. For this not to have been raise before is odd at the least.
Member Since: 08 May 2006
Location: Bristol
Posts: 16390
what bolts / screws are we talking about ???Duncan
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27th Apr 2011 5:47 pm
MickD1962
Member Since: 27 Apr 2011
Location: Lincolnshire
Posts: 9
Thanks for all your replies.
I am starting to agree that the caravan dealer is full of Why would they fix the problem if they thought that the car's suspension was at fault? The caravan dealer has refitted the screws to the bulk head (the bit where the gas bottles are stored at the front of the van and the floor of the caravan is).
I feel a battle commencing and will let you know what the outcome is. The caravan dealer and Landrover dealer are on the same road so we could get them together to sort it out between them!
Otherwise I'm stuck with a £12k van that I can't use until this gets resolved.
Mick
27th Apr 2011 5:56 pm
NeilD
Member Since: 01 Dec 2008
Location: Sunny Surrey
Posts: 4845
Member Since: 08 May 2006
Location: Bristol
Posts: 16390
it just sounds to me as if some screws have rattled loose becasue they werent tightened enough.
you really need to post some pictures or its just more guess work...Duncan
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If I'd known I was going to be so thirsty this morning I'd have drunk more beer last night.
FFRR Autobiography 4.4 SDV8 MY17
D4 HSE MY13 SOLD
FFRR 3.6 Vogue TDV8 SOLD
D4 HSE MY10 SOLD
D4 SE TECH MY15 SOLD
D4 XS MY12 SOLD
D4 HSE MY10 SOLD
D3 HSE MY06 - Re-Cycled Worldwide
27th Apr 2011 6:04 pm
Frapp
Member Since: 19 Dec 2008
Location: Norff Zummerzet
Posts: 1655
Im too good to you lot
Here is the bulkhead on a 2010 Swift Conqueror 530, now zoom in and have a look for the offending screws
Click image to enlarge
Member of the carrot crank club
Embarrassingly in for the 2nd round, bought another two
D3 Jack Russell carrier
D4 Landmark for towing duties
27th Apr 2011 6:15 pm
DiscoDunc
Member Since: 08 May 2006
Location: Bristol
Posts: 16390
what screws are talking about... non of those that may come loose will have anything to do with the towing vehicle
are you sure dealer is legit
2 litres of toilet Blue - you must do MASSIVE poo's Duncan
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If I'd known I was going to be so thirsty this morning I'd have drunk more beer last night.
FFRR Autobiography 4.4 SDV8 MY17
D4 HSE MY13 SOLD
FFRR 3.6 Vogue TDV8 SOLD
D4 HSE MY10 SOLD
D4 SE TECH MY15 SOLD
D4 XS MY12 SOLD
D4 HSE MY10 SOLD
D3 HSE MY06 - Re-Cycled Worldwide
27th Apr 2011 6:24 pm
Gareth Site Moderator
Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26767
Unless you left it hooked up with the corner steadies and/or jockey wheel down? This is a definite no no with any car with air suspension. If the car decides to lower itself by just a fraction, it could end up with the weight of the D3 hanging off the tow hitch.
27th Apr 2011 6:25 pm
MickD1962
Member Since: 27 Apr 2011
Location: Lincolnshire
Posts: 9
Good one Frapp!
We have a Sprite Major 6, but the bulkhead looks the same as Swift/Sprite are part of the same group.
27th Apr 2011 6:27 pm
Frapp
Member Since: 19 Dec 2008
Location: Norff Zummerzet
Posts: 1655
DiscoDunc wrote:
2 litres of toilet Blue
I nearly took them out then thought no one would take any notice
I should have had more sense Member of the carrot crank club
Embarrassingly in for the 2nd round, bought another two
D3 Jack Russell carrier
D4 Landmark for towing duties
27th Apr 2011 6:32 pm
rnlisg
Member Since: 07 Aug 2010
Location: kent
Posts: 209
d/3 towing
i have towed thousands of miles with my d3,twin and single axles and its the dogs balls number one towcar for yonks,the air suspension will smooth out most of the shock going to the a frame,the caravan dealer is talking dogs balls the crap some of these so called experts is mind bogling,hitch your van up and enjoy your holliday.find out from the caravan "stealer"exactly what he has done to solve the problem.
sandy
s/steel side tubes,door trims with bright inlay,front and rear light guards,half chrome mirror caps,mud flaps,chrome finishers on boot and rear bumper step,chrome finishers round gear shift and cup holders,chrome door handle covers.d/4 grille conversion,chrome foglamp bezzells,parrot bluetooth.***sadly missed**********
27th Apr 2011 6:37 pm
MickD1962
Member Since: 27 Apr 2011
Location: Lincolnshire
Posts: 9
According to the caravan dealer you could see daylight through the bulkhead where the screws have come loose and we nearly, apparently, lost the caravan floor, because the screws had come loose due to the car suspension?!
Off to Landrover dealer tomorrow to do diagnostics test, then off the caravan dealer with results to hopefully show they are talking
Failing that, we're stuck between the 2 dealers, a caravan we're told we shouldn't tow, and 3 whinging kids (plus the Mrs) cos we can't go on holiday.
Here is the bulkhead on a 2010 Swift Conqueror 530, now zoom in and have a look for the offending screws
Frapp,
I think you have got a screw loose!!!!
I have the same van as you, except mine is the 2010 Challenger 530, great layout!! Run silent, run deep!! HM Submarines Conqueror, Churchill, Renown, Ocelot, Porpoise, Onslaught.
Oh Lord! send down a dove, with wings as sharp as razors.
To cut the throats of men, that sell bad beer to sailors.
VIN 138A476***
27th Apr 2011 6:46 pm
MickD1962
Member Since: 27 Apr 2011
Location: Lincolnshire
Posts: 9
Frapp,
I think you have got a screw loose!!!!
Good one Old Sailor...mad me chuckle in all this nonsense!
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Why would they fix the problem if they thought that the car's suspension was at fault? The caravan dealer has refitted the screws to the bulk head (the bit where the gas bottles are stored at the front of the van and the floor of the caravan is).
- you must do MASSIVE poo's 
number one towcar for yonks,the air suspension will smooth out most of the shock going to the a frame,the caravan dealer is talking dogs balls 
the crap some of these so called experts is mind bogling,hitch your van up and enjoy your holliday.find out from the caravan "stealer"exactly what he has done to solve the problem.
