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Service Issue with Farnells Bradford
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javedi
 


Member Since: 25 Nov 2006
Location: YORKSHIRE
Posts: 79

United Kingdom 2006 Discovery 3 TDV6 Base 7 Seat Manual Zermatt SilverDiscovery 3
Service Issue with Farnells Bradford

Got my D3 back late Sept it was demonstrater and the sales chap told me that the car had no more than 6k on one the clock when I picked it up found it had over 8k(singed on sunday pick was Tue night of that week),i was rather miffed as Id also forked extra for the supa guard,and the d3 was not cleaned properly and had scratches etc, on complaining these were put right. But my 15k service now only 1000 miles way do you think I should put my foot down and ask for a free service and hope I might get reduction or just take my business eleswhere anybody have any similar problems??

please snow please snow please snow.................. Laughing Question
  
Post #11035415th Dec 2006 9:59 pm
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gilmore
 


Member Since: 16 Jan 2005
Location: On the sofa
Posts: 2185

England 

I think that you should have rejected the car or negotiated when you came to pick it up at 8k miles. Why have you waited another 6k miles to negotiate? Sounds a bit late to cut a deal.
regs
rob
 All opinions expressed in this posting are my own and are not necessarily those of someone who knows what they are talking about.

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Post #11043516th Dec 2006 11:34 am
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simon
  


Member Since: 11 Jan 2005
Location: Shropshire
Posts: 18296

United Kingdom 2011 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4

always worth asking but I think gilmorr is right... you did leave it a bit late Shocked
  
Post #11051216th Dec 2006 7:34 pm
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Discolaw
 


Member Since: 02 Dec 2006
Location: Burnley
Posts: 88

United Kingdom 2007 Discovery 3 TDV6 XS Manual Zambezi SilverDiscovery 3

I wouldn't have accepted it at the time, at the price negotiated,as you did I think you are stuck now
  
Post #11392128th Dec 2006 11:49 pm
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Chocolate
 


Member Since: 19 Dec 2006
Location: Yorkshire
Posts: 375

United Kingdom 2005 Discovery 3 TDV6 SE Manual Zambezi SilverDiscovery 3

hi javedi, i bought my motor from Farnells Bradford and, Im not sure of the relevance, but the car was due for its 24 month service in March, and I bought it with 13000 miles on clock early december. Without asking, the sales guy stated their policy was to service any car they sell if a service will be due within a 4 month period, so I got the service thrown in without asking.

If your service was due within the 4 month period due to average mileage or age of car then I would mention this point. The salesman stressed to me that they are undersigned by the coop bank and face strict guidlines to operate by.

Not sure if this helps, cheers.
 

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Post #11392829th Dec 2006 12:44 am
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