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pjgraham86
Member Since: 18 May 2009
Location: Glasgow
Posts: 227
  
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Wife has phoned to report that the screen on our MY12 XS has gone blank. Sound seems OK but nothing on screen and Bluetooth not working either.
I'll phone dealer and get it booked in but has anyone else experienced this on a MY 12 car ?
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 8th Dec 2012 11:45 am |
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Flack
Member Since: 06 Sep 2006
Location: Preston Lancashire
Posts: 6312
  
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Turn all off and let it go to sleep then try again it just might be ok.. if not try a hard reset instructions in the wiki on the forum..
Flack 
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| 8th Dec 2012 1:48 pm |
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pjgraham86
Member Since: 18 May 2009
Location: Glasgow
Posts: 227
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Thanks Mick.
Where's the Wiki section on the forum ?
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| 8th Dec 2012 2:20 pm |
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Hairy Dan
Member Since: 19 Jan 2011
Location: Co. Durham
Posts: 12319
 
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pjgraham86 there seems to be a few people experienced similar, have a look HERE for example Cheers Ian
--------------------
Club N.E.R.D.S
Kielder 4x4 Safari
Discoless
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| 8th Dec 2012 4:30 pm |
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pjgraham86
Member Since: 18 May 2009
Location: Glasgow
Posts: 227
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Dan/Mick - many thanks.
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| 8th Dec 2012 5:20 pm |
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Plane Fixer
Member Since: 19 Jan 2012
Location: Coffs Harbour
Posts: 39
 
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I have had several times now my screen just going white. This usually happens at a short stop, fuel, comfort etc. If the stop is longer or overnight it comes back normal.
While the screen is white out the entertainment system still works.
I have it booked in Wednesday when I get home and hopefully it may be just a software update. Fuji White D4 2012. Reversing camera, E-diff, Hi-line sound, Xenon lights, ARB bullbar with Lightforce xenon lights and cargo barrier
Grey nomad and yarn master.
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| 9th Dec 2012 3:51 am |
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pjgraham86
Member Since: 18 May 2009
Location: Glasgow
Posts: 227
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Well I bottled out of attempting the hard reset myself and the car is at the dealer as I type this. They should have done it yesterday while SWMBO waited for it beforee contuinuing her journey to work (having been told it was a five minute job). When she got there, all of a sudden it would take "at least an hour" ! Not a happy lady...
Anyway, they collected it from her place of work this morning and are going to drop it back off - fair enough.
Although, having said that, if she doesn't get it back with screen fixed by 2pm to allow her to get to a funeral for 3.30 this afternoon, I would not want to be that service manager (unless of course he arranges for her to be transported there).......
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| 12th Dec 2012 1:22 pm |
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pjgraham86
Member Since: 18 May 2009
Location: Glasgow
Posts: 227
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Car delivered back fixed and on time. Fair play to dealer.
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| 13th Dec 2012 1:48 pm |
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D4mation
Member Since: 29 Jul 2011
Location: Ruralshire
Posts: 593
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pjgraham86 wrote:Car delivered back fixed and on time. Fair play to dealer.
I wonder what they did to fix it ?
I had a couple of FBH problems last Winter (2011/2012) with message of type "battery/fuel low", but didn't do much about it because I wasn't using the car much and assumed the battery wasn't up to charge. Never had any blank nav screen problems though.
Anyway, at the first service last November because my VIN was in the right range the dealer applied Q210
"Following an incomplete Timed Climate event the HLDF Touch Screen does not illuminate
affecting a number of vehicles within the above mentioned VIN range.
In addition, the fuel fired heater overheat protection can cut in too early and lock out the
operation of the fuel fired heater. At extreme low temperature the fuel fired heater only warms
the engine, not the cabin. "
I used the FBH by remote earlier this week and all was OK, but yesterday tried using the FBH again and it failed, AND the flipping nav screen was blank !
It's booked in with the dealer 28th January so I will post an update then. MY12 D4 HSE Ipanema Sand
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| 24th Jan 2013 12:52 am |
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Plane Fixer
Member Since: 19 Jan 2012
Location: Coffs Harbour
Posts: 39
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I had my screen looked at but could not replicate the defect.
Having had some time to think about it the conclusion is it may stem from my I-pod as we were on a long trip and the i-pod is used for the music.
When I get back from work next week we are having a few days away in the outback of NSW so I will see if it happens again and narrow it down. Fuji White D4 2012. Reversing camera, E-diff, Hi-line sound, Xenon lights, ARB bullbar with Lightforce xenon lights and cargo barrier
Grey nomad and yarn master.
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| 24th Jan 2013 3:54 am |
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adam
Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917
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Mine does that occasionally - dealer couldnt find fault - letting it go to sleep fixes it - touch wood
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| 24th Jan 2013 8:17 am |
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caverD3
Member Since: 02 Jul 2006
Location: Oberon, NSW
Posts: 6922
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The MY12 infotainment is a crap system which is why they have changed the modules in the MY13. It is very slow, especially the reversing camera and the reversing sensors which don't come on until the camera is up and running. To my mind not fit or purpose and potentally dangerous. “There are only three sports: bullfighting, motor racing, and mountaineering; all the rest are merely gamesâ€
Ernest Hemmingway
D4 3.0 Active Diff, Adaptive Lights, High Beam Assist, Surround Cameras, Privacy Glass.
D3 2.7:Adaptive Headlights,Electronic Rear Diff,ARB Bar,Blaupunkt Speakers,JVC Powered Subwoofer,Removable Snorkel,Mitch Hitch,Pioneer After Market Head Unit,Steering Wheel Control Adaptor,Remote Adjustable Supension Rod System, Taxside Dual Battery System.
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| 24th Jan 2013 11:20 pm |
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D4mation
Member Since: 29 Jul 2011
Location: Ruralshire
Posts: 593
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UPDATE - Failed FBH cycle and blank Nav screen.
Got the car back from dealer and it's fixed (for now). Even though service action Q210 had been applied two months ago there was a software update available for
"Front control/display inter... - files to be downloaded CH22-14C621-AD.vbf"
However, they said that if the problem persists there is a replacement part for the fuel burning heater - so watch this space. MY12 D4 HSE Ipanema Sand
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| 28th Jan 2013 3:47 pm |
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