stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1218
  
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Well I am sitting at home with no car went in for a service picked up by the wife and driven home three days later I get in a he car and pull off the drive knock knock recovery truck to the dealership recalibrate the transfer box 12miles up the road knock knock again as I turn back to the dealership no courtesy car no hire car as cancelled weekend away with family to see friends ruined , do you think the dealership apologised no not there fault, definitely time for a change of dealership, and brand of car
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 10th Feb 2019 3:06 pm |
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DN
D3 Decade
Member Since: 23 Jun 2006
Location: W.London.
Posts: 2346
  
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LR dealer apathy and incompetence, nothing new there I'm afraid  The reason mine hasn't been near one for years, and needless to say, won't be buying another LR product when this one expires  D3 owned from new, P017 brake recall, BAS FBHIC, new FBH, LR013487 oil pump, new water pump. RRS front lower suspension arms. New suspension compressor/ relay. New Denso alternator. CuNifer rear brake pipes. New GKN rear propshaft. New HPFP belt & tensioner. New A/C Condenser.NO WARRANTY for many many years.
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| 10th Feb 2019 3:19 pm |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1218
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Well I feel very upset about it but I was just talking to my friend and he made some common sense sell it and buy a Range Rover with a straight six in it and have more trouble free motoring
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| 10th Feb 2019 3:39 pm |
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DN
D3 Decade
Member Since: 23 Jun 2006
Location: W.London.
Posts: 2346
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I'm not so sure about that giving you trouble free motoring..... D3 owned from new, P017 brake recall, BAS FBHIC, new FBH, LR013487 oil pump, new water pump. RRS front lower suspension arms. New suspension compressor/ relay. New Denso alternator. CuNifer rear brake pipes. New GKN rear propshaft. New HPFP belt & tensioner. New A/C Condenser.NO WARRANTY for many many years.
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| 10th Feb 2019 3:43 pm |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1218
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He must be doing well except for the upgrades he has and is doing for off roading mechanically no problems and she’s 17 years old I think my D4 will be long dead at that age
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| 10th Feb 2019 3:48 pm |
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lynalldiscovery
Member Since: 22 Dec 2009
Location: Maidstone
Posts: 7274
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stephenw46 wrote:Well I feel very upset about it but I was just talking to my friend and he made some common sense sell it and buy a Range Rover with a straight six in it and have more trouble free motoring
Ask your friend what hes smoking 
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| 10th Feb 2019 3:53 pm |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1218
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Maybe he’s just been lucky with it but with the off roading he intends doing it could all change
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| 10th Feb 2019 4:08 pm |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1218
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Had a phone call today from the dealership my car requires a double transfer box flush out and recalibrating your extended warranty doesn’t cover this , my reply was I bring my car in for a service you changed the oil in the transfer box and then it’s got a fault get it repaired at your cost as I am not paying for your incompetence, time to find a new dealership,
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| 12th Feb 2019 8:33 pm |
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lynalldiscovery
Member Since: 22 Dec 2009
Location: Maidstone
Posts: 7274
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Not heard of a transfer box flush before, as for calibrating the tfer box its literally a few minutes work with a diag tool.
Try a search as I think it can be done without any diagnostic tools?
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| 12th Feb 2019 8:58 pm |
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stick
Member Since: 13 Jan 2010
Location: hants
Posts: 604
 
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As you have extended warranty, I find it really depressing that LR are taking this line again. Let us know how you get on with getting someone to take responsibility, good luck. d4 HSE
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| 12th Feb 2019 9:01 pm |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1218
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It’s in the hands of the dealership they  it up they can put it right then it’s going for a health check at another dealership as I don’t trust LL of Birmingham
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| 12th Feb 2019 9:01 pm |
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Browny90
Member Since: 19 Jul 2016
Location: Ashbourne
Posts: 698
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Just for future reference.. if you get a problem like that again, pull over and call LRA and say it’s not drivable as Its knocking. If it goes through LRA the HAVE TO provide a hirecar of the same make (not model)..
The LRA guy made me aware of this last year and I used it a couple of times when my inlet manifold went then had a major fuel leak (twice) after the repair suprise suprise from the injector pipes by the manifold... Disco4 MY16 SDV6 Landmark Black
Disco4 MY12 SDV6 XS Orkney Grey (Gone)
Defender 90 200tdi Completely rebuilt.
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| 12th Feb 2019 9:20 pm |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1218
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Extended warranty was told by me that the dealership it up , and the reason being they service my car changed the transfer box oil and tell me it needs booking back in for a oil leak on the transfer box , I must be stupid because why on earth would you change the oil on a leaking box before repairing the leak ? Dealership answer it came in for a service, will update but it is also in the hands of Landrover customer services who also couldn’t believe Why I am going through this
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| 12th Feb 2019 9:21 pm |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1218
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I did they recovered it to dealership hire car was being sorted dealership said it was repaired hire car cancelled and I started the drive home in my car then it started knocking again so back to dealership then after a hour they are trying to get me a hire car again and saying that it was everybody’s fault but theirs as the local depots had closed , I did get offered a car late on when a supervisor called me and apologised but our weekend away was ruined so I declined as I don’t use a car all week when at work
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| 12th Feb 2019 9:29 pm |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1218
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Latest update transfer box double flush and calibration apparently no more knocking, now they are going to do the oil leak don’t think it’s coming back this weekend unless they pull their finger out
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| 15th Feb 2019 4:23 am |
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