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stick
Member Since: 13 Jan 2010
Location: hants
Posts: 604
  
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Who's paying? d4 HSE
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 15th Feb 2019 8:09 am |
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M3DPO
Member Since: 22 Sep 2010
Location: Notts.
Posts: 8227
  
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Have you asked then what is the purpose and reason for a transfer box double flush?- it’s a new one to me, gearbox yes but transfer box no, it’s old oil out new oil in, what exactly are they flushing out?- unless somehow there has been water ingress the only other thing they can flush out is metal swarf from worn or failing components 
Transfer box oil change is a 15 minutes job another 5 minutes to recalibrate  It can when others can't,
It will when others won't,
It goes where others don't.
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| 15th Feb 2019 8:26 am |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1215
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I am so  off with lancaster Landrover of Birmingham , it all started on the 2/2/19 dropped car off in perfect working order and I am now told the double flush on the transfer box and calibration is done but your oil leak on the transfer box won’t be done at the earliest the end of next week I need a car we haven’t got one for you do you want your car back and book it in a later date, what a joke will be complaining to customer services Monday and sending a email to jardene motor group 
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| 16th Feb 2019 9:26 am |
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Lutonmike
Member Since: 28 Apr 2015
Location: Luton
Posts: 149
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Don't waste your time, LR could not care less once these dealers sold a car that it|
LR will blame Bexit for closing the plant and loss of customers.
I used to be a Gen Manager at JL so I know.
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| 16th Feb 2019 10:51 am |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1215
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Time for a different brand of car after this one then
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| 16th Feb 2019 7:17 pm |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1215
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Update on the incompetence of lancaster Landrover Birmingham, after being recovered they have done the double flush out recalibrated and all ok , so now they take out the transfer box to replace the leaking seal to tell me the transfer box as a air line crack and extended warranty have said no it’s now in the hands of customer services, so wish I had kept my D3
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| 19th Feb 2019 7:01 pm |
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Dave T
Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6910
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In the casing? Could it be welded? Joined the BMWX5 45e group
1994 Defender 90
2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold
Convoy for Heroes 2011
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| 19th Feb 2019 7:19 pm |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1215
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I would imagine so but we are talking about fitters not mechanics, I can honestly say that I will not part with a penny to get it repaired, but I could spend some money on petroleum and invite the fire brigade to do some training whilst the bbc film it , as this transfer box is out for the third time it disgusting
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| 19th Feb 2019 7:33 pm |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1215
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Latest update, I called the warranty company to be told that they had authorised the double flush out and the knocking was gone case closed , I repeated myself and said what about the oil leak and cracked transfer box case he looked a bit deeper and said we rejected that as it’s a component failure sent back for good will from LR  he then said what I had said all a long why waste time and money flushing out a leaking box , looks like a big bill coming my way 
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| 20th Feb 2019 2:43 pm |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1215
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News flash Landrover customer service say no good will warranty company must pay warranty company say not a mechanical failure it’s a manufacturing fault, me pulling my hair out three weeks without a car, might just say put it back together and sell it and get a more reliable D3
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| 21st Feb 2019 8:01 pm |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1215
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finally warranty is covering repair
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| 22nd Feb 2019 10:11 am |
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Ja92mie
Member Since: 16 Sep 2014
Location: Newquay
Posts: 1259
 
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Good result.
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| 22nd Feb 2019 10:16 am |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1215
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Well it’s all over picked up my D4 and drove home and I am back in love 😍 again, but I did inform the dealership that I they would not see me or my money again
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| 25th Feb 2019 7:48 pm |
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