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Guy Salmon Sheffield
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SJR
 


Member Since: 09 Aug 2006
Location: East Manchester
Posts: 4030

England 2006 Discovery 3 TDV6 SE Auto Arctic FrostDiscovery 3
Guy Salmon Sheffield

Just want to say big thanks to Guy Salmon Sheffield. Thumbs Up Thumbs Up (expecially Alex in Service dept.)

Bluetooth phone unit developed a fault last week, they took it in within days and diagnosed a faulty phone ECU. they also did the winter check of fluids for £10 (OK it's basic but i did not have the time and it was only a tenner).

Took the car in this morning to have replacement phone ECU fitted, start to finish only half an hour, whilst i watched their TV Smile .

As an added bonus I now have phonebook over bluetooth as well 8)

No hassle, no trouble, just very good customer service.
 I believe that every human has a finite number of heart-beats. I don't intend to waste any of mine running around doing exercises.
Buzz Aldrin (1930 - 
 
Post #37195311th Nov 2008 12:56 pm
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DiscoDad
 


Member Since: 06 Nov 2006
Location: Beautiful Teesdale
Posts: 3004

United Kingdom 2014 Discovery 4 3.0 TDV6 HSE Lux Auto Fuji WhiteDiscovery 4

That's good to hear.

My past experiences with GS Sheffield (Sales) has been very poor to say the least!
  
Post #37196011th Nov 2008 1:31 pm
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kevin-t
 


Member Since: 12 Nov 2007
Location: sheffield
Posts: 680

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Tonga GreenDiscovery 3

DiscoDad wrote:
That's good to hear.

My past experiences with GS Sheffield (Sales)+ service) has been very poor to say the least!


Ditto
  
Post #37198311th Nov 2008 2:09 pm
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SJR
 


Member Since: 09 Aug 2006
Location: East Manchester
Posts: 4030

England 2006 Discovery 3 TDV6 SE Auto Arctic FrostDiscovery 3

When i bought my D3 from them a couple of years ago, the sales staff were in my opinion very helpful and sorted me out with a very good deal.

I have noticed that in the last 12 months or so, there seems to be a different feel to the showroom/sales side of things, less keen to talk properly to actual or prospective customers. The guy who i dealt with is no longer there, and the newer sales staff seem to think they are doing you a favour by allowing you to even look at the cars Rolling Eyes

The service side of things at present are good for me, and as i don't anticipating changing soon the sales side is not a major concern to me - YET Whistle
 I believe that every human has a finite number of heart-beats. I don't intend to waste any of mine running around doing exercises.
Buzz Aldrin (1930 - 
 
Post #37199111th Nov 2008 2:18 pm
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ukdavvy
 


Member Since: 08 Aug 2008
Location: Sheffield
Posts: 37

United Kingdom 

Sales here are awful in my experience

I also note they have just started to close on Sundays
Sign of the times?
  
Post #37300213th Nov 2008 1:13 am
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