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Q393-Detachable Towbar & LR Letter ***ALL HERE***
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B16 KJR
 


Member Since: 10 Jul 2006
Location: Rosyth, Fife
Posts: 3005

Scotland 

Perhaps a lot more towbars/crossmembers needing replaced than they first thought Shocked
  
Post #141049019th Jan 2015 2:57 pm
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DG
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Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978

Wales 

I suspect it's more dealership confusion on the roll out instructions ...we seen plenty of evidence of that so far. Laughing
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #141050119th Jan 2015 3:20 pm
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robbo770
 


Member Since: 29 Jan 2013
Location: Aberdeenshire
Posts: 2294

Scotland 

DG wrote:
Quote:

A number of issues in the service instructions have been raised which we did not anticipate. The decision therefore has been made to suspend this campaign with immediate effect to prevent any further confusion.

This Service Action will be re-launched as soon as possible.



Shocking that Land Rover is this ill prepared!!, they surely did not think the VOSA notice had any real value, all should be replaced with fixed hitch if towing is going to be done.

rear members replaced if worn.

seems the sensible way forward for them, or remove the option of a removable hitch from the options and get a bolted type instead.
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Post #141050719th Jan 2015 3:45 pm
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fisherman
 


Member Since: 16 Jan 2007
Location: Hornchurch Essex
Posts: 1789

Wales 

Geeez!
My D4 was due for the visit on Wednesday. I'll bet the Dealers aren't aware it's been pulled anyway.
We'll see. Rolling Eyes
 FFRR 2017 4.4SDV8 Autobiography. Cost so much I must be mad!
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Post #141051319th Jan 2015 3:57 pm
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Ted Newman
 


Member Since: 09 Oct 2010
Location: SE London
Posts: 840

England 2011 Discovery 4 3.0 SDV6 XS Auto Rimini RedDiscovery 4

My D4 goes in on Thursday for MOT, Service and tow bar check! Confused
 LR Discovery 4 XS pulling an Airstream 532 Caravan also own (since new) a 1996 MGF  
Post #141055719th Jan 2015 4:59 pm
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disco5
 


Member Since: 23 Dec 2012
Location: birmingham
Posts: 1088

United Kingdom 2010 Discovery 4 3.0 SDV6 XS Auto Fuji WhiteDiscovery 4

DG wrote:
Quote:

A number of issues in the service instructions have been raised which we did not anticipate. The decision therefore has been made to suspend this campaign with immediate effect to prevent any further confusion.

This Service Action will be re-launched as soon as possible.


Question ..Whats happens in the mean time if my self or someone else has the tow ball fail and the two part company with there d3/d4/rrsport ??

My D3 is booked in this week and as ive said tow ball moves beyond belief ..
Where do I stand as I need this motor 24/7 ??
I am going to have to hire another to replace it till this gets resolved.
Or will LR give me a d4 with tow bar while mine is repaired or new fixed tow bar fitted
  
Post #141061319th Jan 2015 6:52 pm
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DG
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Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978

Wales 

You are the driver ...it's your call. Thumbs Up
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #141061719th Jan 2015 6:59 pm
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gavwhite1972
 


Member Since: 11 Sep 2010
Location: Lincolnshire
Posts: 121

England 2013 Discovery 4 3.0 SDV6 HSE Auto BarossaDiscovery 4

just had mine checked out on Saturday by Stratstones in Doncaster.... they are still actioning.
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Post #141063619th Jan 2015 7:22 pm
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DG
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Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978

Wales 

The "suspension of action" instruction was issued to dealers today Smile
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #141064719th Jan 2015 7:37 pm
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doz
 


Member Since: 15 Jun 2014
Location: Southampton
Posts: 436

United Kingdom 2013 Discovery 3 TDV6 SE Manual Cairns BlueDiscovery 3

Jesus will they ruddy well ever make up they're minds. I see it like this, they checked it, they passed it and if it fails while towing and injuries the pony or God forbid another person. I will drag them through every court in the land. Until I'm told otherwise by LR to stop using it I intend to keep towing. I didn't spend a great deal of money for it to be nothing more than a Chelsea taxi. In fact lets be honest, a car with only 64k on the clock should not need such items as front diff replacement. Totally shocking and unacceptable service. We don't buy these cars to show off. It has a job to do and if it can't do that job then it's time to punt it! That's it I'm gunning for LR now over this. It's time they sort it out. I bet they still fail to make contact with the owners. This is starting to look like a cover up.
  
Post #141068619th Jan 2015 8:21 pm
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doz
 


Member Since: 15 Jun 2014
Location: Southampton
Posts: 436

United Kingdom 2013 Discovery 3 TDV6 SE Manual Cairns BlueDiscovery 3

Sorry that turned in to rant. Just fed up with all this back and forwards. I've got trips out planned and at the moment it looks like I will have to tell my daughter they're off. Siiiigh wish she was to something smaller than horses so it didn't need towing. Like hamster racing or goldfish gymnastics.
  
Post #141071119th Jan 2015 8:38 pm
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Sion
 


Member Since: 08 Apr 2014
Location: North Wales
Posts: 367

Wales 2016 Discovery 4 3.0 SDV6 Graphite LE Auto Corris GreyDiscovery 4

disco5 wrote:

My D3 is booked in this week and as ive said tow ball moves beyond belief ..
Where do I stand as I need this motor 24/7 ??
I am going to have to hire another to replace it till this gets resolved.
Or will LR give me a d4 with tow bar while mine is repaired or new fixed tow bar fitted
I have been given a freelander (without a tow bar) to use whilst mines in getting a new crossmember and a fixed tow bar fitted. It's taken them longer than they thought to do the job and it seems there was more parts they needed to order (not sure how many parts a crossmember consists of).

Still can't fault them as they have kept me informed, seemed genuinely apologetic and given me a car to use.
  
Post #141086520th Jan 2015 12:28 am
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NellyD5
 


Member Since: 01 Apr 2013
Location: Newton Mearns
Posts: 740

Scotland 2005 Discovery 3 TDV6 Base 7 Seat Manual Zambezi SilverDiscovery 3

Mine was booked in for Sat and the dealer just called me to cancel. Sounds dodgy to me
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Post #141092720th Jan 2015 9:22 am
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C8RTO
 


Member Since: 19 Aug 2010
Location: Lancashire
Posts: 34

United Kingdom 2005 Discovery 3 TDV6 Base 7 Seat Manual Rimini RedDiscovery 3

Mine's been in to Farnells in Nelson this morning. Checks were completed but they were unsure why the recall had been suspended. I was told that the details were being sent back to LR HQ

Out of interest Sion, what sort of deal did you come to with having a new cross member and fixed towbar fitted? Surely it wasn't gratis?
  
Post #141122720th Jan 2015 5:45 pm
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Wolfpack
 


Member Since: 28 Jul 2014
Location: Norfolk
Posts: 121

England 2012 Discovery 4 3.0 TDV6 XS Auto Orkney GreyDiscovery 4

Well for what it's worth, I have asked LR direct, what they mean by heavy and regular use.

They tell me that when they state 'heavy' it refers as much to the noseweight as the overal trailer weight. Therefore a caravan operating up to the Alko maximum of 100kg is well below the 150kg limit of the detachable.

Their interpretation of 'regular' is several times each week.


It may not have been written in green blood but the email they sent makes me feel a lot better about towing my caravan 20-30 times a year with the detachable.
  
Post #141123120th Jan 2015 5:51 pm
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