Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
Itâs not just their rates, itâs their customer service and lack of knowledge too. I used to drive an hour to use them - very sad đ˘. James is at Keith Gottâs I believe.DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
29th Dec 2017 7:03 pm
Buckster
Member Since: 04 May 2015
Location: Hampshire
Posts: 605
I rung up for my service in January, asked to speak to James and was told he had left. Knew it wouldnât be long before it went downhill.
Leaves me with a dilemma of what to do now and where to go 2003 BMW M5- 5 Litres of V8 Optimax Slurping Goodness in Carbon Black
2013 RRS SDV6 HSE Black Edition- Orkney Grey with Ebony & Ivory. LR Facelift RAI, Genuine G4 Expo Rack, 4x Warn Spotlights, Warn 9.5 XPS Winch, Mantec Underbody Protection, Full Easylift Suspension, LightForce HTX 230 Spot Lights, LR Light Guards, 18â Compomotive PD1881 on 265/65/18 BF Goodrich KO2, Brembos Calipers, ARB Fridge, Tuff trek awning.
Visiting from the RR Sport forum:
29th Dec 2017 9:45 pm
robpenrose
Member Since: 12 Jan 2016
Location: Surrey / SW London
Posts: 2138
Yep, same issue as well.
I think James only left a few weeks ago. He sorted my compressor change and told me it was his last day and he was off to Keith Gott.
Conrico is also shutting / shut. Anyone used Wimbledon service centre??
Failing that, We are going to have to find an independent somewhere.
Keith Gott and Rovertune are a bit far for me, but maybe I have no choice now.
Interesting, I had a front wheel bearing replaced by Guava a year or so ago for about ÂŁ260. Today, a rear wheel bearing at Hunters was ÂŁ480!
To be fair, I was looked after well over the past few days with repairs etc, itâs just the costs now I canât get over!
Current: D4 HSE
Previous: BMW Z4M Coupe
Previous: Land Rover Defender 90 CSW Td5
Previous: Land Rover Discovery Td5 ES
29th Dec 2017 10:08 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73079
Also interested in alternatives, Gott is a bit far for me.
For warranty stuff via WD then it wouldn't be an issue using Hunters pm but with the big belt change coming up I don't want to have to get SWMBO out working.
30th Dec 2017 10:02 am
rockcrawler
Member Since: 31 Oct 2012
Location: Ferring
Posts: 2884
Maybe we should ring Gott and speak with JamesD3 Metropolis Bonatti Grey-Alpaca Leather-adaptive headlights-fridge-EGR blanking kit-Harmen Karden-Cruise-4x4 info enabled-Tinted Windows-Heated F&R Seats-Rosen rear Entertainment-LED'S everywhere -Smoked Side Repeaters-Rear Aircon-Vredestein Wintrac 4 Extreme-Puddle and Footwell Lamps-Stainless Steel Side Protection Tubes- NEW ASHTRAY ( thanks to dsd1036 )
Club BAS Remote FBH
Club MXS10 Ctek
Club Beanie Grill
Rear D4 Lamps
Geoff Gearbox Flush
BAS Remap
30th Dec 2017 10:04 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73079
Was Guava, then Hunters, now Inchcape. No idea what the implications of that are but would bet it's not going to go back to the good old days.
16th Feb 2018 7:25 pm
robpenrose
Member Since: 12 Jan 2016
Location: Surrey / SW London
Posts: 2138
Probably just even more cost.
Thinking of trying Moore Automotive in Chertsey who are LR specialists!
Current: D4 HSE
Previous: BMW Z4M Coupe
Previous: Land Rover Defender 90 CSW Td5
Previous: Land Rover Discovery Td5 ES
16th Feb 2018 7:37 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73079
I'm looking at alternatives oop norf. If not staying wishing LR stealer network then possibly Disco_Mikey 120 miles away in Dundee, otherwise Pentland 35 miles away in Elgin or Parks (ex Macrae & Dick) in Inverness, 32 miles away.
16th Feb 2018 7:44 pm
Disco_Mikey
Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20841
Id suggest whichever one doesnât tell you itâs a body off job for timing belts My D3 Build Thread
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73079
Notice youâre first choice!! Only issue i have is knowing which half of the country Iâll be in when.
16th Feb 2018 8:19 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73079
Had to ring GuavaHunters Inchcape for something or other today and finished off with "Say hi to Will.". Turns out he's gone as well!!
19th Feb 2018 4:52 pm
Buckster
Member Since: 04 May 2015
Location: Hampshire
Posts: 605
End of the road for me now then Del, read between the lines what you will but that only tells me one thing 2003 BMW M5- 5 Litres of V8 Optimax Slurping Goodness in Carbon Black
2013 RRS SDV6 HSE Black Edition- Orkney Grey with Ebony & Ivory. LR Facelift RAI, Genuine G4 Expo Rack, 4x Warn Spotlights, Warn 9.5 XPS Winch, Mantec Underbody Protection, Full Easylift Suspension, LightForce HTX 230 Spot Lights, LR Light Guards, 18â Compomotive PD1881 on 265/65/18 BF Goodrich KO2, Brembos Calipers, ARB Fridge, Tuff trek awning.
Visiting from the RR Sport forum:
19th Feb 2018 6:37 pm
robpenrose
Member Since: 12 Jan 2016
Location: Surrey / SW London
Posts: 2138
Current: D4 HSE
Previous: BMW Z4M Coupe
Previous: Land Rover Defender 90 CSW Td5
Previous: Land Rover Discovery Td5 ES
19th Feb 2018 7:13 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73079
19th Feb 2018 7:20 pm
Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
Got a customer feedback form today, so let me think, told me the TPMS doesnât read the tyre pressure, couldnât tell me if the tow bar electrics had been enabled properly I had to bring my own trailer........DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
