hmmm .... found this. would it explain where their products are mainly going ?
Click image to enlarge
30th May 2019 12:11 pm
Moo D3 Decade
Member Since: 13 Aug 2010
Location: UK
Posts: 14389
Daft thing is, this is a forum for D3 and D4, which just happen to be his target market.......New Defender L663 110 SE (known as Noddy!)
Sold Volvo XC90 R-Design (known as Basil)
Sold - D4 HSE (Known as Gerty)
No longer the Old Buses original owner
231,000 miles and counting
05 S manual owned from March 2005
D4 Face lifted
Still original injectors and turbo
V8 Front brakes
BAS Remap, Allisport Intercooler and deCat
EGRs blanked
T-Max split charge
Hanibal Expeedition rack
Prospeed ladder
Duratrac tyres
IID BT
BAS FBH control
30th May 2019 12:29 pm
nrl
Member Since: 04 Nov 2015
Location: CARDIFF
Posts: 157
Hardware17 wrote:
hmmm .... found this. would it explain where their products are mainly going ?
Quite possibly...and courtesy of interest free loans at full retail value from 'mugs' like us.
Neil
30th May 2019 12:54 pm
mick_n3
Member Since: 19 May 2017
Location: Kettering
Posts: 428
Hardware17 wrote:
hmmm .... found this. would it explain where their products are mainly going ?
That was advertised March time last year on their Facebook page, around the same time as I had waited nearly 3 months for my XB300, having paid up front.
M6NIO
unlike the one SWMBO is having issues with today ...
Click image to enlarge
.
Dean
====================================
2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms
30th May 2019 3:59 pm
nrl
Member Since: 04 Nov 2015
Location: CARDIFF
Posts: 157
Net worth will be £6.6k today after my refund lol
Neil
30th May 2019 4:05 pm
nrl
Member Since: 04 Nov 2015
Location: CARDIFF
Posts: 157
I've now within the last 2 days sourced and purchased via my own means a brand new Xanadoo upper boot basket and a nearly new, Xbb800, in total for about half the price I of the unfulfilled order I had cancelled with the company directly.
I still haven't received my refund despite a promise from Stu that it would be done later in the day on Thursday 2 days ago.
Neil
1st Jun 2019 5:31 pm
kajtzu
Member Since: 10 Aug 2017
Location: Helsinki
Posts: 6753
If you paid with a credit card it can take a few days for the payment processor (Stripe in this case) and card issuer (usually bank) to post the funds back to your card. I’m not sure where that time is spent but that’s the way it seems to be.
(Glad to hear you found the kit)
1st Jun 2019 5:41 pm
nrl
Member Since: 04 Nov 2015
Location: CARDIFF
Posts: 157
Yes maybe kajtzu, but normally with that particular credit card account, all pending transactions show up quickly whether payments or receipts.
Sorted in the end, but the company themselves in this respect were useless. Good product, very poor customer service, and if he is not careful as has already been mentioned by others, this aspect could kill his business dead in the water, regardless of the product quality.
Neil
1st Jun 2019 6:54 pm
nrl
Member Since: 04 Nov 2015
Location: CARDIFF
Posts: 157
Update, no refund received from Stu at Xanadoo but acknowledged that order is cancelled.
I've now within the last 2 days sourced and purchased via my own means a brand new Xanadoo upper boot basket and a nearly new, Xbb800, in total for about half the price I of the unfulfilled order I had cancelled with the company directly.
I still haven't received my refund despite a promise from Stu that it would be done later in the day on Thursday 2 days ago.
Neil
Want to divulge where you found one?
Thanks
14th Jun 2019 10:58 am
nrl
Member Since: 04 Nov 2015
Location: CARDIFF
Posts: 157
Not heard much about this for a while so assumed it had all gone "good" again ... then saw this on a Facebook page ...
Quote:
After much deliberation over these past few months due to repeated member comments & PM’s to individual members of the Admin team regarding Xanadoo Boot Baskets & Adventure Overland Products we have taken the decision to remove both the company & owners details from both the group and sales pages & wish to make it clear that neither page is associated with either business or the listed.
Whilst we don’t know the whole story as to why these events have unfolded in the way they have due to the lack of communication we cannot condone these actions but clearly go against the principles which this group was founded upon.
The decision to remove them both from this group is with immediate effect
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