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Dealer has no D3's wtf ?
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pom
 


Member Since: 10 Feb 2008
Location: Worcestershire
Posts: 1790

United Kingdom 2006 Discovery 3 TDV6 SE Auto Bonatti GreyDiscovery 3
Dealer has no D3's wtf ?

So my D3 is in at the dealer for warranty work, been booked in for over a month and they know the parts that they are swopping.

Got a call this afternoon, your car wont be fixed today as we don't have xyz part in stock and can't get it till Monday. Ok fair enough i guess you can't stock everything so I'll drop the FL2 loaner back and pick up a D3 as I need a 7 seater over the weekend (4 kids + swmbo expecting a trip to Alton Towers waterpark tomorrow).

Sorry we don't have any D3's. Huh you Censored me a dealer with no D3? Yeah that's right we don't have any.

This is the same dealer who a) failed to do a service despite being booked and a 40 mile round trip dropping off and picking up b)then did the wrong service c)didn't fix any of the reported faults resulting in a month wait.

Do they get the award for being the worst Censored LR dealer in the country ?

Guy Salmon Stratford-upon-avon congratulations.

Pom  
Post #4342606th Mar 2009 11:36 pm
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blue meanie
D3 Decade 


Member Since: 04 Aug 2005
Location: Newbury
Posts: 6861

United Kingdom 2006 Discovery 3 TDV6 SE Manual Cairns BlueDiscovery 3

oh well, welcome to the real world Thumbs Up Wink and theeeeennn......???  
Post #4342636th Mar 2009 11:42 pm
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Shrinky
 


Member Since: 05 Jul 2007
Location: Cotswolds
Posts: 2515

England 2012 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4

Strange that Stratstones in Cheltenham had a load of D3's a month ago. I drove past today and all they had were Freelanders (mainly black and silver) one FFRR and one D3 Confused Global Warming.... I'm luvvin it  
Post #4342656th Mar 2009 11:44 pm
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DG
Site Moderator 


Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50976

Wales 

Welcome to the right forum category Twisted Evil
Wink 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #4342666th Mar 2009 11:44 pm
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simon
  


Member Since: 11 Jan 2005
Location: Shropshire
Posts: 18296

United Kingdom 2011 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4

Why would a dealer go to the expense of buying and keeping a fleet of D3's just to use as loan cars when the Freelander 2 is just as capable for 99% of their customers needs ? Thud

They do run a business you know... not a like for like free to hire car company.

Most dealers would give you a Fiesta, or Nova to some such... ie the cheapest of their range to keep on hand just for customers to use when their car is in for attention. And to keep their customer mobile.

Currently we have a Freelander 2 on free loan while our 10 year old Freelander 1 is in for major attention. I would not expect a D3 or FFRR.  
Post #4342816th Mar 2009 11:59 pm
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Shrinky
 


Member Since: 05 Jul 2007
Location: Cotswolds
Posts: 2515

England 2012 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4

Agree with that Thumbs Up I have never had anything better than a Freelander when my car has been in or more often than not an old Vovo S40 that they have knocking about.

The easiest thing to do is to get it picked up from the office and dropped back when its done. Or better still get 10forcash to do it while you stay in the warm Thumbs Up Global Warming.... I'm luvvin it  
Post #4342847th Mar 2009 12:06 am
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simon
  


Member Since: 11 Jan 2005
Location: Shropshire
Posts: 18296

United Kingdom 2011 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4

TBH, the last few times my D3 has been in I've had a TDV8 FFRR Whistle

But unless I need to have a D3, a Freelander 2 or Defender 90 is more than welcome as a loaner Thumbs Up

And yes... TFC coming to your home and performing magic is a big bonus Thumbs Up Thumbs Up  
Post #4342877th Mar 2009 12:15 am
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