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Aftermarket warranty, any thoughts
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Discotres
 


Member Since: 25 Jan 2010
Location: London
Posts: 8491

Scotland 2009 Discovery 3 TDV6 GS Manual Stornoway GreyDiscovery 3

Quote taken from an old post of mine which talks about Car Care Plan who do the LR extended warranty for Landrover as Landrover have nothing at all to do with it, well according to my dealer last week and LR customer services, just amazes me how when badged with LR it doubles Rolling Eyes

Discotres wrote:
I can confirm that Car Care Plan (CCP) quoted £400 for the year, that is a car up to 5yrs old (12mths not 13 given by WD) as stated they also did not cover a lot of things that WD Luxury Care did, including Wear & Tear and use of franchised dealer at unrestricted rates.

At the end of the day there is a lot of info on these threads, you need to read them all and make your own mind up, as we all have different tolerances to risk, different budgets and different vehicles e.g. mileage/age/model

My CCP quote was through the CSMA website who offer a discount, may suit someone on here, that is why I have mentioned it, but costs £15yr to join the CSMA and get a quote, so maybe ask a CSMA member to get a quote for you first Wink


In fairness you do get the recovery thrown in as well which covers Europe and not limited to 30 days abroad at a time like some recovery companies Wink
  
Post #87694730th Dec 2011 11:44 pm
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Leesbay
 


Member Since: 19 Dec 2011
Location: rainford
Posts: 1581

United Kingdom 2006 Discovery 3 TDV6 S Manual Cairns BlueDiscovery 3

First adverse WD report so far DG, thanks for he post. I will ring LR in the morning to see where they pitch. A grand is a bit over budget unless a monthly option is available. I would assume that the level of cover should be beyond reproach though if its main dealer backed
 ....................................................................................................


If my wife ever sells my stuff for what she thinks I paid for them, you lot are gonna get some bargains! 
 
Post #87694930th Dec 2011 11:46 pm
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daz216
 


Member Since: 24 Jun 2011
Location: walsall
Posts: 70

2005 LR3 TDV6 HSE Auto Bonatti GreyLR3

just done mine today mate all the goodies but couldnt shift on betterment because mine a 55 plate with 65k on the clock £510 Thumbs Up
  
Post #87695130th Dec 2011 11:49 pm
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DG
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Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978

Wales 

Discotres wrote:
Car Care Plan who do the LR extended warranty for Landrover as Landrover have nothing at all to do with it,


The main difference with the LR policy though Peter is that you don't actually have to deal with the warranty company at all ....the dealer does all the negotiating and admin ..you just drop the motor off and pick it up after ...and in my case LRA will still come out, arrange recovery and give me a replacement FFRR or D4 Whistle ...and if you have an excellent relationship with your dealer then they will make sure that nothing stands in the way to jeopardise that Wink
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #87695230th Dec 2011 11:52 pm
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Discotres
 


Member Since: 25 Jan 2010
Location: London
Posts: 8491

Scotland 2009 Discovery 3 TDV6 GS Manual Stornoway GreyDiscovery 3

I just had my 3rd service and hav a great relationship with my dealer as I always get a Freelander Sad Laughing

The Wear & tear IS THE ISSUE, you don't have it with that and have paid more, it's a risk I wouldn't take Wink

Anyway, re recovery, I think I should note that Warranty Direct give you £250 towards it plus car rental money and hotels, but if you are broken down in the peeing rain with the kids it's nice to just ring one number, what do you think of this http://disco3.co.uk/forum/post876953.html#876953
  
Post #87695430th Dec 2011 11:57 pm
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DG
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Member Since: 12 Dec 2005
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Posts: 50978

Wales 

Leesbay wrote:
First adverse WD report so far DG, thanks for he post.


As said I have heard very good things about them ...my initial experience though was fraught and I got cold feet very quickly. They even argued that I would have to pay a % penalty to cancel before the warranty became active ....I had to read out their own refund policy to them over the phone Rolling Eyes
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #87695631st Dec 2011 12:02 am
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DG
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Member Since: 12 Dec 2005
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Posts: 50978

Wales 

Discotres wrote:

The Wear & tear IS THE ISSUE, you don't have it with that and have paid more, it's a risk I wouldn't take Wink


Proof will be in the pudding Thumbs Up Though the exclusion is specifically
Quote:
The gradual reduction in operating performance (wear and tear) consistent with
the age and mileage of the vehicle
.
I'm sure what the definition of "consistent" is will be agreed between me and my dealer. Whistle

anyway ...an interesting comparison

LR Approved wrote:

What your Approved Warranty does not cover
•All service/maintenance operations and adjustments.
• Glass.
• Paintwork and bodywork.
• Wheels and wheel balancing/alignment and adjustment unless part of a valid claim.
• Recharging of air conditioning unit unless part of a valid claim.
• Telephone/TV/DVD/VIDEO.
• Tyres.
• Batteries.
• Exhaust system.
• Water ingress.
• Strikers and hinges.



Warranty Direct wrote:

The following components are strictly excluded within
any of our policies:
Bodywork, paintwork, trims, upholstery and windows:
Bodywork panels and bumpers, door handles, folding
roofs & folding roof frames & mechanisms, glass & nonglass
windows, hinges, interior & exterior trims, lifting
struts, paintwork, seat frames & upholstery, sunroofs &
sunroof mechanisms, tonneaus & other interior &
exterior covers & associated mechanisms, weather seals
and windscreens.
Computer software and firmware:
Upgraded or revised software and firmware, including
software and firmware patches and updates, relating
directly or indirectly to any components of your vehicle.
In-car entertainment, telephone and navigation
systems:
All in-car entertainment & telephone & navigation
system components including but not limited to:
aerials, amplifiers (unless additional cover is confirmed
on your policy schedule), auxiliary wiring & connectors,
CD changers (unless additional cover is confirmed on
your policy schedule), display screens, head units
(unless additional cover is confirmed on your policy
schedule), microphones, telephone & Bluetooth &
satellite navigation components internally and
externally linked to the head unit, SIM card holders and
loud speakers.
Hybrid and battery powered vehicle components:
Battery control modules, battery cooling systems,
electrical inverters and converters, hybrid control
modules, main drive batteries and traction motors.
Miscellaneous components:
Auxiliary drive belts, brackets & mountings, cables,
catalytic converters (unless additional cover is
confirmed on your policy schedule), casings (unless
they have been damaged as the result of the breakdown
of an insured part), electrical connectors, engine covers,
engine starting battery & all other batteries, fuel & fuel
lines, fuses, heating elements & aerials integral with
glass windows, hoses & pipes, hose clips & pipe
connectors, light bulbs & high-intensity discharge tubes
(xenon), non-factory fitted alarms & immobilisers,
alarm entry switches, road wheels, wiper blades and any
components not approved by the manufacturer and
fitted by them, or fitted by their agents, when your
vehicle was new and before it was first used.
Servicing & maintenance related components:
All components and fluids which require periodic
replacement as part of the manufacturer’s
recommended servicing (including but not limited to:
anti-freeze, brake fluid, filters, grease, oils, sparking plugs
and refrigerants), clutch covers, clutch friction plates,
clutch release bearings, brake drums & brake discs &
brake friction materials (brake pads & brake shoes),
exhaust pipes & exhaust pipe gaskets, flywheels that
have been damaged by worn clutch friction plates, and
tyres.
Important notes:
Sundries such as coolants, filters, fluids, lubricants, oils
and other working materials will be covered provided
the vehicle is not within 1,000 miles of its next due
service, and to include refrigerants, all provided their
replacement is necessitated by a valid claim.
If your vehicle is fitted with a clutch operating cable this
will be covered.


Bit of a difference Laughing
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #87696431st Dec 2011 12:29 am
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packingstrips
 


Member Since: 24 Mar 2010
Location: uk
Posts: 435


The ccp policy has a lot to with LR.
  
Post #87696731st Dec 2011 12:54 am
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Discotres
 


Member Since: 25 Jan 2010
Location: London
Posts: 8491

Scotland 2009 Discovery 3 TDV6 GS Manual Stornoway GreyDiscovery 3

All WD do not cover really is consumables like brake pads, fluids e.t.c. BUT if they are required for a repair they pay.

As for ICE, I had that included in my policy so all radio stuff is covered, something for others to negotiate.

As for LR, the list for wear and tear would be too long to post, so I will leave it for others to imagine, I am sure there are numerous posts on things that have worn out on here that LR policy would not cover Very Happy
  
Post #87696831st Dec 2011 12:55 am
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DG
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Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978

Wales 

Discotres wrote:
things that have worn out on here that LR policy would not cover Very Happy


What about your fingers Whistle Wink

As I said ...for me ...time will tell Thumbs Up
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #87696931st Dec 2011 12:59 am
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Discotres
 


Member Since: 25 Jan 2010
Location: London
Posts: 8491

Scotland 2009 Discovery 3 TDV6 GS Manual Stornoway GreyDiscovery 3

Fingers crossed I will never need to test it out, off to sleep now because I can knowing I have WD cover, I guess you will be awake for a lot longer then with LR cover, you forgot to put that on your benefits list Laughing
  
Post #87697031st Dec 2011 1:24 am
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Gareth
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Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26775

United Kingdom 

I'm currently researching extended warranty. My car has done 83k miles, and WD are also quoting me £866 main dealer cover.

I have not yet approached LR, but I suspect the mileage my car has done may mean they won't offer top level cover?

I don't want LRA because I have got full RAC membership inc recovery for the 4 other cars, and the whole family in any vehicle.
  
Post #87698131st Dec 2011 7:44 am
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disco3wannabe
 


Member Since: 12 Jun 2009
Location: UK
Posts: 360

2006 Discovery 3 TDV6 SE Manual Zermatt SilverDiscovery 3

There was a comment on here earlier in the thread that the forum member didn't go for dealer rates because you have to get it serviced with the dealer.

I queried this on the phone and stated that I was fairly sure block exemption meant that was illegal and they could not require it - the response - you're right, we just ask that you can service it with the dealer we don't tell you to service it with the dealer.

So, shall be servicing with an indy but able to repair with dealer if we choose Very Happy
  
Post #87698231st Dec 2011 7:44 am
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bambi
 


Member Since: 10 Apr 2009
Location: south yorkshire
Posts: 2059

England 

As said by many on here , time will tell, the cover I chose is in theory a lower premium, it does not cover wear and tear, but on a low mileage 3yr old car I wouldn't expect any wear and tear. If I get a year out of it and no claim , I am up on the deal, I paid for dealer rates and included the ice.

I like to hope that new lesser known players tend to offer better deals and service.

Money no object I may well have gone the Lr route but circa 1k a year is just too much to swallow. So for. £650 for a theoreticle lifetime warranty it's got to be worth a punt.
  
Post #87698531st Dec 2011 7:51 am
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Dave T
 


Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6910

England 

Leesbay wrote:
First adverse WD report so far DG, thanks for he post.


I think you need to research them a bit more on here first if you think only one has had bad experiences with them!

From my personal, expensive experience, if it doesn't include wear and tear don't part with your cash, especially at the age yours is!

You could always open a bank account and put the money in there instead Whistle Whistle
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Post #87698631st Dec 2011 7:55 am
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