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Martin
Site Admin and Owner
Member Since: 06 Nov 2004
Location: Hook Norton
Posts: 18573
  
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| Suspension Height Failure |
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- Classification
- Fault - mechanical / electrical/software
- Problem
- Suspension needing resetting after driving in off-road height
- Affected vehicles
- TDV6
- Reported
- 1st January 2005 by Gareth in post 65
- Reported Cases
- 3
- Occurs
- None
- Submitted to dealer network
- Yes
- Dealer Response
- Reset ECU/Reseat ECU connector
- Submitted to LR Customer Services
- Yes
- LR CS Response Reported
- None
- Fix/Solution
- Dealer reset
- Other Comments
- None
Last edited by Martin on 22nd Jul 2005 4:34 pm. Edited 2 times in total
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 3rd Feb 2005 8:27 am |
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klacey
Member Since: 02 Mar 2005
Location: Swindon
Posts: 17
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The air suspension pipe failed at 2.700 miles in auto HSE TD. Pipe melted as it was touching another hot pipe. Dealer repaired using Range Rover Parts. Limped back to dealer - 150 miles!
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| 2nd Mar 2005 8:31 pm |
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WOODY179
Member Since: 01 Jun 2005
Location: Chesterfield
Posts: 3656
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My suspension failed at 2800 miles in leeds a couple of weeks ago, Land Rover assistance told me that the air compressor had failed and that they would arrange for the vehicle to be recovered to my dealership in Chesterfield. The recoevery agents also managed to take a chunk out of my rear alloy wheel with the tie down strap  my dealership have told me that they will replace this wheel but they are on back order at the moment! I got the vehicle back two days later and all was well until today (200 miles later) when I got a chime and then a message to say that their was a suspension fault along with another message saying that the vehicle would raise when the system has cooled down. Now waiting for LR assistance again  1996 Discovery 1 300TDI ES Biarritz Blue, sold
1999 Discovery 2 TD5 ES Rioja Red, sold
2002 Discovery 2 TD5 ES Buckingham Blue, sold
2005 Discovery 3 TDV6 HSE Adriatic Blue, sold
2006 Discovery 3 TDV6 HSE Zambezi Silver, sold
2011 Discovery 4 SDV6 HSE Nara Bronze, sold
2016 Volvo XC60 D5 AWD Lux Nav Twilight Bronze, sold
2020 Range Rover Evoque P250 First Edition, Nolita grey, sold
2023 Range Rover Evoque P300e Autobiography, Carpathian grey
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| 14th Jun 2005 5:58 pm |
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Gareth
Site Moderator
Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26779
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Oh dear, this is becoming far too common, I would not accept any flim flam from your dealer. There is definitly an issue to be dealt with here. Mine has been OK for a good while now, but I had three failures before that dealer replaced the wiring loom. Now I am told I need new height sensors to stop it leaning to the left.
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| 14th Jun 2005 6:39 pm |
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WOODY179
Member Since: 01 Jun 2005
Location: Chesterfield
Posts: 3656
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Just spoken to my dealer to see when I might get the vehicle back to be told that the compressor has gone yet again  I was also told that they are on backorder and it could take anywhere between 3 days and 3 weeks for a new one to arrive  Going to go and see my sales man tonight as Im not very happy. Will have to see what options I have as the vehicle is neary 6 months old. 1996 Discovery 1 300TDI ES Biarritz Blue, sold
1999 Discovery 2 TD5 ES Rioja Red, sold
2002 Discovery 2 TD5 ES Buckingham Blue, sold
2005 Discovery 3 TDV6 HSE Adriatic Blue, sold
2006 Discovery 3 TDV6 HSE Zambezi Silver, sold
2011 Discovery 4 SDV6 HSE Nara Bronze, sold
2016 Volvo XC60 D5 AWD Lux Nav Twilight Bronze, sold
2020 Range Rover Evoque P250 First Edition, Nolita grey, sold
2023 Range Rover Evoque P300e Autobiography, Carpathian grey
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| 17th Jun 2005 4:08 pm |
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WOODY179
Member Since: 01 Jun 2005
Location: Chesterfield
Posts: 3656
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Finally got the car back, the service manager has told me that they have fitted a redesigned compressor as Land Rover having had a few failures have found the problem. He also told me that LR would be getting in touch to offer me some compensation  Ill let you know what that is when I find out. 1996 Discovery 1 300TDI ES Biarritz Blue, sold
1999 Discovery 2 TD5 ES Rioja Red, sold
2002 Discovery 2 TD5 ES Buckingham Blue, sold
2005 Discovery 3 TDV6 HSE Adriatic Blue, sold
2006 Discovery 3 TDV6 HSE Zambezi Silver, sold
2011 Discovery 4 SDV6 HSE Nara Bronze, sold
2016 Volvo XC60 D5 AWD Lux Nav Twilight Bronze, sold
2020 Range Rover Evoque P250 First Edition, Nolita grey, sold
2023 Range Rover Evoque P300e Autobiography, Carpathian grey
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| 26th Jun 2005 1:53 pm |
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MVS
Member Since: 18 Jul 2005
Location: People's Republic of Yorkshire
Posts: 419
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Hi,
Would be interested to hear what kind of offer LR offer if that would't be too intrusive.
My 4 month old 4k TDV6 'S' manual has just hooped its compressor and I am not exactly happy with the inconvieniece as it is my almost daily tow car. LR assist have nothing with a towbar 
Losing my sense of humour slowly. My defender 90 never let me down like this in 3 years.
Mike
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| 18th Jul 2005 9:18 pm |
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WOODY179
Member Since: 01 Jun 2005
Location: Chesterfield
Posts: 3656
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Hi Mike,
Spoke to LR about this earlier today as I have not heard from them yet, they told me that they were dealing with it at the moment and would get back to me soon.
However this afternoon the suspension failed yet again
I spoke to the sales manager at my dealership about the possibility of LR swapping the vehicle but he told me that I would need to contact LR again. Now done this and they have told me that my sales manager would need to contact them I will be seeing him again in the morning and Ill let you know the outcome.
Paul 1996 Discovery 1 300TDI ES Biarritz Blue, sold
1999 Discovery 2 TD5 ES Rioja Red, sold
2002 Discovery 2 TD5 ES Buckingham Blue, sold
2005 Discovery 3 TDV6 HSE Adriatic Blue, sold
2006 Discovery 3 TDV6 HSE Zambezi Silver, sold
2011 Discovery 4 SDV6 HSE Nara Bronze, sold
2016 Volvo XC60 D5 AWD Lux Nav Twilight Bronze, sold
2020 Range Rover Evoque P250 First Edition, Nolita grey, sold
2023 Range Rover Evoque P300e Autobiography, Carpathian grey
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| 19th Jul 2005 5:58 pm |
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MVS
Member Since: 18 Jul 2005
Location: People's Republic of Yorkshire
Posts: 419
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Hi Paul,
Sounds like we are getting the run-around, due to the lack of LR's forward planning, admiting to a problem with supplies/supliers. Possibly a lack of testing before bringing the product to market. Why didn't this show up with the test mules? 
My latest news as of 5pm is that LR cust serv are trying to action lifting a compressor from the production line stock, but they had to follow some protocols?! or some such BS.
If you look at my thread in Technical (Suspension Compressor failure) there's some more info.
Dealer has had car since Friday last week, so not too long, but I need to tow & can't.
So going to give them till Friday, then they get a letter giving them 7 days to repair or replace the vehicle as vehicle 'not suitable for the purpose for which it was sold'.
Regards Mike
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| 19th Jul 2005 7:00 pm |
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MVS
Member Since: 18 Jul 2005
Location: People's Republic of Yorkshire
Posts: 419
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LR cust serv replied an hour ago.
Can't do a line pinch for the compressor as it has now become 'such a big issue'.
Problem has reched 'management level' 
Dealer trying to find a car with tow bar somewhere for me.
CATERPILLAR supply the new compressors LR cust cervice let slip.
Mike
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| 20th Jul 2005 12:15 pm |
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BN
Member Since: 18 Mar 2005
Location: Here
Posts: 6463
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Its not a secret, but it is a problem.
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| 20th Jul 2005 1:35 pm |
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WOODY179
Member Since: 01 Jun 2005
Location: Chesterfield
Posts: 3656
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Got my Disco back today after the latest suspension fault - was very surprised to find that this time the compressor was ok. The fault this time had been caused by some wiring and the pressure switch coming loose - not sure where these were located. I was getting quite a few error messages and chimes until it went in this morning to be fixed. The error messages I got were as follows (some of the wording may not be exact).
Suspension fault - Normal height only.
30 MPH Max
Suspension Failure.
System Fault
Terrain Response failure
Special Programs off
I also started to get hiccups when accelerating - some quite nasty as well.
My dealers Sales Manager told me that he had also spoken to LR about the problems I had had and he was waiting for them to get back with some suitable compensation. 1996 Discovery 1 300TDI ES Biarritz Blue, sold
1999 Discovery 2 TD5 ES Rioja Red, sold
2002 Discovery 2 TD5 ES Buckingham Blue, sold
2005 Discovery 3 TDV6 HSE Adriatic Blue, sold
2006 Discovery 3 TDV6 HSE Zambezi Silver, sold
2011 Discovery 4 SDV6 HSE Nara Bronze, sold
2016 Volvo XC60 D5 AWD Lux Nav Twilight Bronze, sold
2020 Range Rover Evoque P250 First Edition, Nolita grey, sold
2023 Range Rover Evoque P300e Autobiography, Carpathian grey
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| 22nd Jul 2005 4:31 pm |
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alan.e.evans
Member Since: 12 Jul 2005
Location: dudley west mids
Posts: 8
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hi to you all, TD6 S amber light to park brake came on twice called out LR assist only to be told that LR are aware of the problem and the computer needs to be cleared of the fault and then remapped , i asked the question why sell me a car with a fault on it his reply we are not sure whitch cars were affected so we just wait until the customer complains. good customer skills here then . also large plastic cover to windscreen A post off side departed company from the car whilst traveling at speed on the moterway the lugs which hold it to the car had broken off whilst being fitted at factory. this ontop of being sold a TDV6 S WHICH WAS ONLY A 7 Seater base model leaves one a little worried about anything that my dealeship tells me. OWNER OF A TDV6S 05 PLATE
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| 25th Jul 2005 9:51 am |
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Dom Harvey
Lord of the Four Fingers
Member Since: 15 Apr 2005
Location: Dorset
Posts: 7460
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Aaah! now I was sold a base 7 seater with an S badge but only ordered the base 7.  2004 Discovery 3 - gone
2006 Discovery 3 - gone
2008 Discovery 3 GS - gone
2011 Freelander LE Special Edition - gone
2007 Discovery 3 XS - gone
2012 Discovery 4 GS - gone
2019 RangeRover Evoque 2.00 D150 R-Dynamic
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| 25th Jul 2005 10:41 am |
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alan.e.evans
Member Since: 12 Jul 2005
Location: dudley west mids
Posts: 8
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hi Dom,my only concern was that had i not of attened the landrover show at gaydon on the day after me picking up the car then i would of been lemoned with a car three years down the line which when selling on would not be the car that i have paid for , i cannot see the dealership changing the car after three years . another point rasied at the show, how can a dealership have a car for demo and not know the right spec. still i now have a new L3TDV6S 05 plate instead of a ex demo due to them not being able to find me another demo L3TDV6S with the same amount of milage onit. cheers alan OWNER OF A TDV6S 05 PLATE
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| 25th Jul 2005 2:43 pm |
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