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Am i being unreasonable ?
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Member Since: 16 Sep 2007
Location: UK
Posts: 6019

United Kingdom 2016 Discovery 4 3.0 SDV6 Graphite LE Auto Unknown ColourDiscovery 4

Discotres, how many product returns have John Lewis kept for 3.5 years awaiting pick up. From your comments comparing services I assume there must be some you know of.

As a customer I would be amazed if a company kept something that long.

If something unforseen happened to the buyer then I would be very sorry to hear that, but I don't think a company is wrong to approach it this way in the absence of any information. Obviously a discount on a newer replacement would be helpful as a gesture of good will.

I would genuinely be interested in a poll based on a similar fictious scenario (so as not to involve any real members), just to see what people's expectations are.
  
Post #103369812th Jan 2013 10:22 pm
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