DSL
Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73078
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Unless it's North Cyprus. 
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 11th Jan 2013 6:52 pm |
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StornowayStu
Member Since: 10 Aug 2012
Location: Austin TX
Posts: 331
  
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I can't imagine overlooking something like this for three years, it's not like your dry cleaning is it ? But I don't know how much discount was involved. I'd probably offer a refund of the actual amount paid or apply it to offset the current cost of latest unit.
But it's not my business and I'm not in possession of all the facts....
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| 11th Jan 2013 6:53 pm |
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Discotres
Member Since: 25 Jan 2010
Location: London
Posts: 8491
 
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I don't for one minute believe a brand new unit that was not faulty and had been tested was chopped up, I think it could have just been re programmed and sold on  So should be no problem sending the chap a new one, even if it was chopped up are we saying the parts are only worth 40 Euros 
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| 11th Jan 2013 6:54 pm |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978
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No Del No no 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
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| 11th Jan 2013 6:55 pm |
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Splitpin
Member Since: 30 Dec 2010
Location: At the toolbox
Posts: 535
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I had a similar story from a few years back when I ran a workshop.
A guy came in for some used wheels we were selling for a customer and he fitted them there and then, he then left the old steel rims with us for a "few" days until he was passing with space for them.
A year later we got rid of them and he turned up the next day demanding his wheels. He then demanded £600 to replace them!
We agreed we had only been charging him £50 a month storage!
So he went away 
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| 11th Jan 2013 6:55 pm |
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geoff.
Member Since: 24 Jan 2010
Location: West kent
Posts: 8531
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pete
trust me when i say colin is one of the most reasonable blokes i,ve ever met and he will be taking note of whats being said here and if he feels good points have been made he will replace it but IMHO i don't think he should
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| 11th Jan 2013 6:55 pm |
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DSL
Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73078
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DG wrote:No Del No no
I'm assuming the gizmo is worth more than €40. 
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| 11th Jan 2013 6:56 pm |
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BBS SPY
Site Sponsor
Member Since: 15 Jun 2007
Location: Sunny Cyprus
Posts: 3054
 
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He lives in AU as it happens. in which case disposal of uncollected equipment is detailed
It was very Kind of you to offer to cover his 3.5 years of storage charges Discotres
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| 11th Jan 2013 6:56 pm |
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Discotres
Member Since: 25 Jan 2010
Location: London
Posts: 8491
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I have no doubt he is good hence being open and asking for views, seems he is getting them
I am sure if anyone on here 'really' wanted to track down a forum member for a geuine purpose they could find them, either by posting "where is he" or a note to Martin, so if that was done then he has done his best, if not why not?
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| 11th Jan 2013 6:58 pm |
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geoff.
Member Since: 24 Jan 2010
Location: West kent
Posts: 8531
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because i needed some spare parts 
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| 11th Jan 2013 7:00 pm |
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NJSS
Member Since: 06 May 2009
Location: Catherington, Hampshire.
Posts: 10796
  
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Quote:
He lives in AU
Ah!!! That changes things then
I must go & cook supper....
NJSS Am I Gammon or Woke ? - I neither know nor care.
2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t.
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| 11th Jan 2013 7:02 pm |
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Discotres
Member Since: 25 Jan 2010
Location: London
Posts: 8491
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BBS SPY wrote:He lives in AU as it happens. in which case disposal of uncollected equipment is detailed
So why ask? 
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| 11th Jan 2013 7:02 pm |
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Discotres
Member Since: 25 Jan 2010
Location: London
Posts: 8491
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geoff. wrote:because i needed some spare parts
Exactly
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| 11th Jan 2013 7:03 pm |
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InnuendoMaster
Member Since: 09 Oct 2011
Location: Whitstable
Posts: 384
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I would have thought that as long as you are satisfied you exhausted all avenues to contact this guy then you're within you're right to dispose of the equipment, or charge storage if you still had it. It might have been more prudent to have sent a registered letter in the outset to say it was ready, but that's by the by now.
It's not impossible to think he might have been ill?, and only just back. Sorry for making excuses, just seems odd on you're customers behalf, and I'd probably have done the same with throwing it away.
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| 11th Jan 2013 7:05 pm |
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dangerdave
Member Since: 23 Nov 2010
Location: <>
Posts: 4495
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Admin note: post content removed at user request
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| 11th Jan 2013 7:06 pm |
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