Ted Newman
Member Since: 09 Oct 2010
Location: SE London
Posts: 840
  
|
Been running a ''19'' plate Jaguar F-Pace hire car (2lAWD) -- can't wait to get our D4 back. The F-Pace is neither a comfy car or a proper SUV OK masses of toys to play with but the ride is awful when in normal and spine shattering in Dynamic. To me a Jaguar is what Jeremy Clarkson described as ''Waftmatic'' and over two decades we ran several!! Sorry this F thingy is not deserving of the Jaguar badge. 
Oh well we should get Beadles prognosis tomorrow  LR Discovery 4 XS pulling an Airstream 532 Caravan also own (since new) a 1996 MGF
|
 11th Nov 2019 9:42 pm |
|
|
Someone-Gone
Member Since: 21 Dec 2015
Location: Gone
Posts: 5117
|
Fingers crossed for you Ted. 
|
| 12th Nov 2019 9:48 am |
|
|
Ted Newman
Member Since: 09 Oct 2010
Location: SE London
Posts: 840
|
Thanks  LR Discovery 4 XS pulling an Airstream 532 Caravan also own (since new) a 1996 MGF
|
| 12th Nov 2019 9:50 am |
|
|
Ted Newman
Member Since: 09 Oct 2010
Location: SE London
Posts: 840
|
Diagnosis came through today == snapped crankshaft! Warranty company refuse to pay as in their opinion it is an inherent fault and Land Rover should pay!!
Personally I do not car who pays I just want my D4 back! and dealer says minimum 3 weeks. LR Discovery 4 XS pulling an Airstream 532 Caravan also own (since new) a 1996 MGF
|
| 13th Nov 2019 5:53 pm |
|
|
Peakwayfarer
Member Since: 25 Apr 2016
Location: Uk
Posts: 434
|
Sorry to hear if your tales of woe, this should never happen to a large capacity Diesel engine, they should be reliably capable of 200k miles.
Good luck with the claim, I just hope Land Rover’s goodwill pays 100 percent of your new engine claim. Hopefully they will let you have a loan car whilst they sort it out
Probably not what you want to hear, but that is the main reason I sold mine after the engine failed at just over 20k miles, fortunately I wasn’t towing the caravan, it was a nice day and it broke down slowly, although it stopped on the hard shoulder of the M5!
It took a month for the LR dealer to replace the engine, turbos etc. In the meantime I managed to get a Range Rover sport with a tow bar for the month, so our holiday etc was not too spoilt, but understood that after end of manufactures warranty it was down to 7 days under extended warranty but good will may be available.
I was told by the LR extended warranty that they do not cover crankshaft failure, and that LR would be asked to cover under goodwill. LRCS told me that they would look at favourable goodwill if you had a LR extended warranty and full LR dealer service history, but would not confirm in writing what favourable goodwill was!
So sadly it had to go, too much of a financial gamble for me, although apart from the engine it has been my favourite car.
Would love another one as it did everything you could wish for in a car, but not with the liability currently attached.
|
| 13th Nov 2019 6:15 pm |
|
|
Someone-Gone
Member Since: 21 Dec 2015
Location: Gone
Posts: 5117
|
A goodwill gesture is normally dependent on having the vehicle purchased and maintained by a LR main dealer. Otherwise it’s simply an 8 year old car with low mileage and 5 years out of manufacturers warranty.
Secondly, known fault or not and who’s to say how or why it occurred, unless the warranty company wrote that specific item out of the insured parts, then it does appear to be flannel so they don’t get lumped with the bill. They should repair and if they think liability lies else where, chase that up themselves.
|
| 13th Nov 2019 6:28 pm |
|
|
Weyboat
Member Since: 13 Apr 2018
Location: Weymouth
Posts: 273
|
Ted Newman wrote:Diagnosis came through today == snapped crankshaft! Warranty company refuse to pay as in their opinion it is an inherent fault and Land Rover should pay!!
Personally I do not car who pays I just want my D4 back! and dealer says minimum 3 weeks.
Who is the warranty company? Gone 2016 Landmark D4
Current 2015 HSE D4 - AKA - 'Gandalf the Grey'
|
| 13th Nov 2019 6:33 pm |
|
|
Peakwayfarer
Member Since: 25 Apr 2016
Location: Uk
Posts: 434
|
Land Rover extended warranty
As per original post
“it is a MY11 XS on extended LR warranty with only 42000 miles on clock - we have had the car since new”
|
| 13th Nov 2019 6:39 pm |
|
|
Weyboat
Member Since: 13 Apr 2018
Location: Weymouth
Posts: 273
|
So Land Rover Warranty won't pay because they say Land Rover should pay??? Gone 2016 Landmark D4
Current 2015 HSE D4 - AKA - 'Gandalf the Grey'
|
| 13th Nov 2019 6:46 pm |
|
|
NJSS
Member Since: 06 May 2009
Location: Catherington, Hampshire.
Posts: 10808
|
Weyboat - the Land Rover Extended Warranty is a Third party offering not JLR.
IMO this is a good reason for going with Warranty Direct rather than take a Land Rover Extended Warranty.
As Peakwayfarer says if you have a LR extended warranty and full LR dealer service history JLR will make a contribution, up to 100% if you are lucky. There are many threads here on this subject.
Ted sad, but not unexpected news. Good luck with JLR; please keep us posted.
NJSS Am I Gammon or Woke ? - I neither know nor care.
2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t.
|
| 13th Nov 2019 7:15 pm |
|
|
Ted Newman
Member Since: 09 Oct 2010
Location: SE London
Posts: 840
|
OK so have just spoken with JLR, the extended warrant company and Beadles of Sidcup -- JLR inform me they have authorised a 100% repair and a 100% car hire  Beadles inform me that ''parts'' are on order and car should be back with me in two weeks.
I am also informed that the faulty part (crankshaft) has been modified and there should not be any problems in future - I do not know when this modification is valid from but I am sure someone will know 
Can't wait for the return of our D4 as the F-Pace I found not worthy of a Jaguar badge and to think I had been thinking of one as a replacement for the D4 next year  I will have to do some research - perhaps a D5 ! A tad expensive and is it as good as the D4? LR Discovery 4 XS pulling an Airstream 532 Caravan also own (since new) a 1996 MGF
|
| 15th Nov 2019 12:03 pm |
|
|
Weyboat
Member Since: 13 Apr 2018
Location: Weymouth
Posts: 273
|
I seem to recall reading on this forum that the modified crankshafts were fitted to MY2016 D4 cars onwards.
Also in the back of my mind something about Land Rover taking over the construction of the 3 litre engines from Ford.
Hopefully one of our LR Guru's will confirm (or deny) the above. Gone 2016 Landmark D4
Current 2015 HSE D4 - AKA - 'Gandalf the Grey'
|
| 15th Nov 2019 12:12 pm |
|
|
Ceekay
Member Since: 17 May 2009
Location: Bury
Posts: 2089
|
Thats great news to hear Ted.
Hope it all goes well, let us know D4 HSE Lux MY16 Club Waitomo
D3 HSE MY06 missing her still…
|
| 15th Nov 2019 12:20 pm |
|
|
ianm27
Member Since: 02 Jun 2016
Location: Hertfordshire
Posts: 2154
|
Great news Ted I imagine you are one very happy bunny  Uncle Ray's spare wheel protector
Limo Tint
Blackvue front & rear dashcam
Cruise control switch pack
Bodsy's remote for FBH
|
| 15th Nov 2019 12:27 pm |
|
|
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7441
|
Fantastic
This is why I spend my own money on their cars
PS: If ultimate boot space and 7 seats aren’t vital, a two year old FFRR makes a lot of sense as a D4 replacement, especially if you want to keep a split tailgate and a fantastic view from the driver’s seat 2011 - 2015: 3 x FL2
2015 - 2017: 2 x D4
2017 to date: FFRR SDV8
2023 to date: 2 x FL2 as “second” cars 🙄
2021 to date: Hinckley built ‘14 Triumph Trophy 1200
2022 to date: Hinckley built ‘14 Triumph Trophy 1200 & sidecar!
(One of only two known to exist in the world!)
Last edited by Red Merle on 15th Nov 2019 12:38 pm. Edited 1 time in total
|
| 15th Nov 2019 12:33 pm |
|
|
