Member Since: 23 Feb 2011
Location: Nothamptonshire
Posts: 287
dont seem to be able to get the picture from my gallery
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D4 HSE Lux - Santorini, Privacy, RLD Protector
D3 Stornaway Grey - Gone but not forgotten.
Last edited by Thelo3 on 17th Apr 2014 11:33 am. Edited 1 time in total
17th Apr 2014 11:10 am
chalky
Member Since: 21 Aug 2008
Location: Yorkshire
Posts: 3145
I know exactly how you are feeling !
I picked up an 08 90 Puma XS brand new on the 1st of March and I got a mile down the road.
I dint see it again for nearly 3 months, in the end I had to part with it as everything that could have gone wrong went wrong ?
Let's hope yours is turned round quickly and you get back in it soon !
Best of luck, and in case of future recourse start a diary now and send correspondence to LR retaining a copy in case you need it for later.
But state now that you are un happy and want to opt out, even if you want it now you might not want it in another 6 months ?Only dead fish go with the Flow !
17th Apr 2014 11:12 am
Thelo3
Member Since: 23 Feb 2011
Location: Nothamptonshire
Posts: 287
Dealer has just called to say there is a "technical problem" with the gearbox.
Land Rover are send a Technician out to look at it but they may want to take the vehicle back to base and they may just replace the gearbox
they are swapping the FFRR for a Disco tomorrow.
lets see what happens!! i am sure a little compensation will be in order D4 HSE Lux - Santorini, Privacy, RLD Protector
D3 Stornaway Grey - Gone but not forgotten.
17th Apr 2014 11:17 am
mse
Member Since: 27 Jun 2005
Location: Shropshire
Posts: 2704
I would reject it if it needs a new box.Mike
17th Apr 2014 4:19 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73082
Or put them on notice that if it doesn't work then the car will be rejected.
17th Apr 2014 4:30 pm
Thelo3
Member Since: 23 Feb 2011
Location: Nothamptonshire
Posts: 287
am i entitled to then?
thought i had to give them an opportunity to rectify the problem.D4 HSE Lux - Santorini, Privacy, RLD Protector
D3 Stornaway Grey - Gone but not forgotten.
17th Apr 2014 4:35 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73082
But if that doesn't work?
17th Apr 2014 4:37 pm
Thelo3
Member Since: 23 Feb 2011
Location: Nothamptonshire
Posts: 287
if it doesnt work then yes i guess i can reject it and i willD4 HSE Lux - Santorini, Privacy, RLD Protector
D3 Stornaway Grey - Gone but not forgotten.
17th Apr 2014 4:41 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73082
What I would do.
17th Apr 2014 4:43 pm
mse
Member Since: 27 Jun 2005
Location: Shropshire
Posts: 2704
I don't think you do have to give them a chance like that actually.
Put it this way, do you really want you 1 mile old car split apart to fix a fault in a key significant mechanical element?Mike
17th Apr 2014 4:56 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73082
It was a pile of parts only a couple of weeks before. Maybe the dealer can put it together better than the factory? If Solihull (or gearbox co) had put it together properly there wouldn't be a problem.
From Sale of Goods act:
If you buy a product that turns out to be faulty, you can choose to reject it which means you can give it back and get a refund.
But, the law only gives you a reasonable time to do this – what's reasonable depends on the product and how obvious the fault is.
However, even with major purchases or complex items, it’s safest to work on the basis you usually have no more than three to four weeks from when you receive it to reject it.
Your rights are against the retailer – the company that sold you the product – not the manufacturer, and so you must make any claim against the retailer.
However, the Sale of Goods Act doesn’t apply to goods you've bought on hire purchase (HP).
Instead the Supply of Goods Implied Terms Act 1973 applies, which makes the HP company responsible for the quality of the goods supplied and gives you slightly different rights.Cheers Ian
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17th Apr 2014 5:03 pm
Thelo3
Member Since: 23 Feb 2011
Location: Nothamptonshire
Posts: 287
I will have words in the morning when I swap the FFRR over for a Disco!D4 HSE Lux - Santorini, Privacy, RLD Protector
D3 Stornaway Grey - Gone but not forgotten.
17th Apr 2014 5:25 pm
mse
Member Since: 27 Jun 2005
Location: Shropshire
Posts: 2704
DSL wrote:
It was a pile of parts only a couple of weeks before. Maybe the dealer can put it together better than the factory? If Solihull (or gearbox co) had put it together properly there wouldn't be a problem.
Firstly the dealer will only be worse than LR...if for nothing else than they are not used to it - not to mention incompetent!
Secondly yes it was a pile of parts, but individual parts joined together once, will never join together as well a second time
Thirdly the process of work causes damage, again it can be repaired, you may not know, but that isn't the point
Fourthly part of a new car is the new car, you pay a premium for the smell etc...after its sat around in parts for days its a second hand car that's broken - its soul gone.Mike
17th Apr 2014 5:26 pm
bobgolden
Member Since: 15 Oct 2010
Location: South Yorkshire
Posts: 907
I would say a fault after 1 mile is reasonable grounds to reject the car. Even if it isn't, I would put your intention in writing sent by recorded delivery to reserve your rights.
The dealer who had my car in for the best part of 13 weeks did try to tell me that their guys would put it together better than the factory because they "double check the torque settings" etc. needless to say, it has a really annoying rattle, used its first unit of oil (by the electronic dipstick) and just doesn't feel right.
I think these days, I'm tempted to be much more militant with dealers and reject things first and let them persuade me otherwise. At the end of the day, they don't want to lose the VAT that we as buyers have to stand the minute we accept the keys.2010 MX-5 2.0 Sport Tech PRHT
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