kajtzu
Member Since: 11 Aug 2017
Location: Helsinki
Posts: 6703
  
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Do a clawback through your credit card provider. Vendors usually respond nicely when someone bangs the door with a hammer,
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 10th Nov 2021 10:29 pm |
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Farmer Chalk
Member Since: 07 Mar 2013
Location: Independent Republic of Kentishshire.
Posts: 4190
 
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Unfortunately it was a debit card… 
That’ll teach me!
Only word of warning to all really.. don’t want others to be ripped off!
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| 10th Nov 2021 10:35 pm |
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NoDo$h
Member Since: 02 May 2006
Location: Finding new and exciting ways to milk badgers.
Posts: 19689
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Section 75 applies to Credit Cards, but you can still apply for a Chargeback for Debit Card transactions where the goods demonstrably don't meet the description.
https://www.which.co.uk/consumer-rights/ad...Z2d4z3nT8q
It's not a legal process, it's a commercial terms process so you may need to be a bit more proactive to get the desired outcome, but it's well worth giving it a go. I know it's not considered "kind" to say no these days, but no. Just no, ok? And if it's not ok, still no.
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| 10th Nov 2021 11:33 pm |
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Farmer Chalk
Member Since: 07 Mar 2013
Location: Independent Republic of Kentishshire.
Posts: 4190
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Thanks…I am sufficiently  off to spend time giving it a go! If not just for the factor!
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| 10th Nov 2021 11:46 pm |
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leeds
Member Since: 30 Aug 2010
Location: West Yorkshire
Posts: 4314
  
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It is a long time since I have had a good look at tyre ages.
Last time I looked (a few years back) new tyres should not be more than 2 years old and should be replaced due to age at about 7 years.
Argument being that the 2 years new would give a reasonable life span of 5 years use, ignoring tyre wear.
Just had a quick look and 'new' tyres can be up to 5 years past the manufacturing DOT date. (Based on a German study). Age limit is now 10 years before replacing tyre due to age which would give minimum 5 years service life.
Now I wonder if the 10 year is due to limit on HGV tyres? Or has rubber technology improved?
Personally when ordering new tyres I would make it a condition that tyre DOT age less then 2 years.
Brendan
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| 10th Nov 2021 11:49 pm |
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Farmer Chalk
Member Since: 07 Mar 2013
Location: Independent Republic of Kentishshire.
Posts: 4190
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By their own draconian t’s and c’s they claim a new tyre can be up to three years old. So these are not new by their own words.
There are just ignoring every email or just stating that are looking into it and fobbing me off. Apparently they have been looking into it for two weeks now.
The same t’s and c’s state they will charge me £25 per tyre to have them sent back…
Clearly sharks…. I am only putting this out there so no other forum members get ripped off! 
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| 10th Nov 2021 11:56 pm |
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kajtzu
Member Since: 11 Aug 2017
Location: Helsinki
Posts: 6703
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Don’t intend to rub it in but if you were part of EU returns are on behalf of the seller, extra charges aren’t allowed. 
FWIW, when buying the latest model of tires you tend to get brand new ones. I purchased Nokian Hakkapeliitta 10s to our Volvo and time of manufacture was week 23 of 2021. Similarly when buying the Pirelli AT+ a few years ago they were basically fresh from the factory.
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| 11th Nov 2021 12:04 am |
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Farmer Chalk
Member Since: 07 Mar 2013
Location: Independent Republic of Kentishshire.
Posts: 4190
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I think they are registered in Andorra…so that doesn’t apply… think they are doing everyone…
These are Pirelli Zero all seasons W rated so proper tyres… just old and second hand!
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| 11th Nov 2021 12:15 am |
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kajtzu
Member Since: 11 Aug 2017
Location: Helsinki
Posts: 6703
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“ EU consumer rules cover goods and services that have been bought in the EU. However, if you buy from a non-EU online trader who has specifically targeted EU consumers you should also be covered by EU rules, but you may find it difficult to assert your rights with a trader who is based outside the EU.”
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| 11th Nov 2021 12:19 am |
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leeds
Member Since: 30 Aug 2010
Location: West Yorkshire
Posts: 4314
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If you have ordered new tyres and they state in t and c a new tyre can be up to 3 years old then other firms saying new tyres can be up to 5 years old is irrelevant.
Now am not sure of exact wording but a letter recorded delivery AND email of notice to take action prior to small courts claim on the grounds by their definitions they were not new tyres might get them to take notice. Especially if you were prepare to follow it through. Not a guaranteed result but might be worth a try.
Brendan
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| 11th Nov 2021 1:20 am |
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kajtzu
Member Since: 11 Aug 2017
Location: Helsinki
Posts: 6703
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If it’s really an Andorran company they might take the view that a ruling from a uk small claims court cannot be enforced in their jurisdiction.
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| 11th Nov 2021 1:24 am |
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JordsDisco
Member Since: 22 May 2020
Location: Newcastle
Posts: 1584
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The secondary school announcing on Facebook at 2340hrs last night that first and second years won’t be at school today because of staffing shortages due to Covid. A bit late for that decision.
I don’t use Facebook, my older daughter messaged me as I was just off to bed otherwise the boy would have been waiting for his bus at 8am.
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| 11th Nov 2021 8:20 am |
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Grumpydog
Member Since: 10 Apr 2019
Location: Medway/ Mos Eisley
Posts: 163
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leeds wrote:It is a long time since I have had a good look at tyre ages.
Last time I looked (a few years back) new tyres should not be more than 2 years old and should be replaced due to age at about 7 years.
Argument being that the 2 years new would give a reasonable life span of 5 years use, ignoring tyre wear.
Just had a quick look and 'new' tyres can be up to 5 years past the manufacturing DOT date. (Based on a German study). Age limit is now 10 years before replacing tyre due to age which would give minimum 5 years service life.
Now I wonder if the 10 year is due to limit on HGV tyres? Or has rubber technology improved?
Personally when ordering new tyres I would make it a condition that tyre DOT age less then 2 years.
Brendan
It is an MOT failure or roadside prohibition to have a tyre over 10 years old on any steered axle of an HGV or single wheel of a minibus. We fit our own and are supplied directly from the manufacturer (currently Goodyear) so I don't have this issue, but there are probably some dodgy operators running older tyres. 2004 Disco 3 HSE TDV6
2015 Audi Q5 S Line plus
2008 Audi A4 Avant S Line Black Edition. Gone
2005 Chrysler Grand Voyger. Gone
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| 11th Nov 2021 11:00 am |
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JordsDisco
Member Since: 22 May 2020
Location: Newcastle
Posts: 1584
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Right, took the dog - small Yorkie, to the Vets for the annual jags. They told me she needs a scale and polish, nothing desperate, no teeth extracted as far as they can tell, just routine.
They want £200 for it. Okay says I. Got her booked in for the start of December.
Got home and was putting away her vaccination record and noticed a bill, the same Vet did them in 2018 and charged £115.
Also booked the boys Halls of Residence yesterday for his final year same place, same room, this year £5,450, next year, well from September 2022 onwards, it has gone up £375! They are taking £250 deposit from me just now, last year it was £1 for some reason.
Is it me or are people using COVID as an excuse to shove their prices right up the jacksie. 
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| 11th Nov 2021 6:49 pm |
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Scott #55
Member Since: 15 Apr 2015
Location: Glasgow
Posts: 1683
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Does his rent include heating? Energy costs have rocketed. 2014 - D4 2010 HSE Nara Bronze
2012 - FL2 2009 GS Stornoway Grey
2001 - VW Passat Estate Inky Blue
1999 - Ford Mondeo Light Blue
1998 - Rover 25 Red
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| 11th Nov 2021 8:25 pm |
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