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Do you pay for software updates? Dealer rip-off?
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Neil Pettersen
 


Member Since: 23 Nov 2007
Location: Cutting the grass
Posts: 1254


This is very interesting to read . Thanks for posting Thumbs Up
  
Post #72296829th Nov 2010 7:20 pm
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mobyone
 


Member Since: 23 Dec 2005
Location: Melbourne
Posts: 394

Australia 2005 Discovery 3 4.0 V6 Petrol SE Auto Bonatti GreyDiscovery 3

Hi Vo Rogue and thanks for bringing this back from totally Off Topic ..

Your advice is great and will consider it when I take the vehicle back in 2 weeks for minor service. They still have not managed to fix the software problem and although it is simple to overcome, I feel ripped off that I have paid for nothing.

The fact remains that I never paid for software updates whilst the car was under warranty and do not accept that I should be paying for them now.

I will take your advice and ask them to keep the car for as long as they need to work out the problem otherwise they should refund my money.... (with a suitable loan car of course...

Even after 5 years of ownership I still think the car is brilliant and I am not really concerned about the software problem. It's more about the dealer and how they treat their customers. Unfortunately I was an MLR customer up until 2006 (I had an series 2 that they looked after as well) but had to teach them a thing or two about landrovers... Possibly staff have since changed but ULR is a little more convenient now..

We'll see what eventuates in a couple of weeks time...

Thanks
 What's the point.... it all comes out in the wash anyway!

85 Range Rover
01 Disco Series II
05 D3 V6SE, Bonatti Grey, 19"alloys 
 
Post #7237281st Dec 2010 9:01 am
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