Member Since: 23 Nov 2008
Location: Cheshire
Posts: 3646
Thanks for the 2 new posts the list has been brought up to date.
10th Jan 2016 10:44 am
Swansea jack
Member Since: 07 Jul 2015
Location: Swansea
Posts: 10
Checked against the wife's sorrento and daughters Clio reading 3 degrees too many.
Stratstones SwanseaMy2016 HSE
10th Jan 2016 11:07 am
Klinkhammer
Member Since: 02 Jul 2012
Location: Highlands
Posts: 266
My car went in on the 11th September was told they would have to order a sensor. Sensor fitted on 1st October no different. Asked to give them car for 2 days to get to bottom of this, car went back in on 1st November. Collected on 2nd and was told that they had found a wrong connection but that the car was still reading high when compared to other models but the same as all new stock Discovery's. The problems with the heating initially trying to freeze you are better but temperature still out.
Intending to go back in this week as not had the opportunity recently.
The dealer concerned is MacRae and Dick Inverness.I'm to old to know everything......
D4 Gone over to the Dark Side (D5)
D3 gone ...... But now want one for knocking about! Is this a form of insanity?
10th Jan 2016 1:55 pm
Biffysun
Member Since: 09 Jul 2011
Location: Central
Posts: 1790
My findings as of 10mins ago, pouring rain/sleet
Outside wall thermometer = 4*
Audi =3*
MY 16 Disco =5*
I am slightly suspicious of mine as others are and will check again (when its not raining/sleet) and when BinLaw is here with his D3
My LR service agent will be Morrisons (Stirling) but not planning on sending car in for this at the moment
10th Jan 2016 5:51 pm
BBDisco3
Member Since: 23 Nov 2008
Location: Cheshire
Posts: 3646
Biffysun - will wait for your further post.
I think there may already be 29 of us who perhaps know what it will be
10th Jan 2016 6:32 pm
markate
Member Since: 17 Sep 2011
Location: England
Posts: 704
Just checked mine against my Freelander 2.
Freelander 2 degrees,
2016MY Discovery 5 degrees.
I checked a couple of days ago also against the Freelander and my daughters Mini.
Freelander 7 degrees
Mini 6.5 degrees
Discovery 10 degrees
So looks like call to Dealer - probably Guy Salmon Northamptin (nearest) or Sturgess Leicester (Supplying)
10th Jan 2016 8:06 pm
BBDisco3
Member Since: 23 Nov 2008
Location: Cheshire
Posts: 3646
Updated:
Winger has offered to set up as soon as he is able, a secure area where we (those who wish to) can be more comfortable in sharing information, so please do read any new posts and updates as and when they are notified.
List below now brought up to date with recent replies and its interesting to find that despite my dealer telling me just 3 days ago that I was the only one to complain, they have told another forum member that he is also the only one! - And I thought I was unique.
As promised in an earlier post, I have extracted the names of all the forum members who have posted comments in this topic indicating their outside temperature display is inaccurate. I have also shown the dealerships which we are aware have been notified by forum members.
For those who have not yet reported the fault, it is important that in the first instance you report it to your dealer so the matter can be logged in the correct way. When doing so, you can mention that you are aware there are at least 31 vehicles affected, and at the same time name the 27 dealerships shown below.
If your name still appears in the lower section, can we ask you confirm the dealership you have, or will be reporting to so we can include them and update the list. As you can see your personal identity remains private - this is just so we (the 31 of us listed plus any others who post in the next few days) can use this information to prove to dealers that its not just an isolated vehicle which has the problem.
We would hope that if sufficient reports are received by LR from the dealers they will see there is a serious issue which needs investigation and will not go away. Between the 31 of us, we have spent in the region of £1.5 million. In return we should be listened to by LR when an issue arises such as this.
BBDisco3 - - - Guy Salmon Stockport
SP - - - Guy Salmon Stockport
Winger - - - Yeovil LR Yeovil
Muddy Steve - - - Guy Salmon Sheffield
DaveT - - - Carrs Truro
Dannyson - - - Carrs Truro
tinternet - - - Farnells Bury
J77 - - - Pentland Cupar Fife
Rusty Rabbit - - - Lloyd LR Kelso
RDR - - - Gordon Lamb Chesterfield
Bogblaster - - - Listers Droitwich
Divlar - - - Colliers Birmingham
MrH - - - Shukers Ludlow
Getoffmyland - - - Lancaster LR Reading
Garysdisco - - - Lloyds Carlise
5208456 - - - Guy Salmon Coventry
al cope - - - Colliers Birmingham
mawa - - - AH Kempen Cologne
graemesmith - - - Parks Ayr
Baltazar - - - Summit Auto Slovenia
GoldCJ7 - - - Stratstone Swansea
sre m - - - Hatfields Liverpool
jdhx - - - Taunton LR Taunton
Pelma - - - Grange LR Barnett
Swansea Jack - - - Stratstones Swansea
Klinkhammer - - - MacRae & Dick Inverness
markate - - - Sturgess LR Leicester
nazca sand eddie - - - Matford Exeter
Laird Lugton - - - Pentland Edinburgh
qwick69
Somerset Bumpkin
Last edited by BBDisco3 on 11th Jan 2016 10:26 pm. Edited 5 times in total
10th Jan 2016 8:23 pm
Laird Lugton
Member Since: 13 Apr 2015
Location: Midlothian
Posts: 108
Just got the message this afternoon so have gone outside to check.
Disco 4 MY16 SE Tech: 6c
BMW: 3c
Wall mounted thermometer: 3c
WX app: 3c.
So a 3c difference.
I have noticed on cold mornings that it takes ages to heat up and generally I run the temp control around 26c. I thought the fuel burning heater would heat the car fast, is the temp sensor affecting the fuel burning heater?
My local dealer is Pentland and will try and report it to them shortly.Better to be late in this world than early in the next.
10th Jan 2016 9:12 pm
J77
Member Since: 03 Mar 2008
Location: Fife
Posts: 6270
I will try and get into my dealer at some point this week, hopefully tomorrow or Tuesday, but I have also lodged my concerns with LR customer services. Will see what happens.23.5MY Defender 90 X-Dynamic SE D250 MHEV Pangea Green
10th Jan 2016 11:48 pm
CRC@LandRover Verified Account
Member Since: 12 Oct 2012
Location: Coventry
Posts: 415
Hi all
Thank you for your posts.
I note the comments made regarding the concerns raised and as suggested by some of you on this thread, should anybody have a concern with the operation of their vehicle, for Land Rover to investigate and advise in each specific case, we will require your vehicle to be inspected by an approved Land Rover retailer who will then be able to advise on their findings.
However, should anyone require any additional assistance, please feel free to send me a PM with the following information and I will be happy to help.
Regards
Ryan
11th Jan 2016 12:16 pm
BBDisco3
Member Since: 23 Nov 2008
Location: Cheshire
Posts: 3646
Ryan
Thank you for your response – to avoid confusion are we responding to Pete or Ryan? You ask for a PM with the "following information" -- what would do you want to know please?
Is there one person at LR who will be taking control of this issue on behalf of all the dealers so avoiding any confusion and duplication?
Will LR be sending out a warning to all owners of the MY16 Discovery to advise them that the display is not accurate as it is concerning that drivers may be unaware the outside temperature has dropped when the frost indicator is dysfunctional.
Your comments would be appreciated.
11th Jan 2016 12:32 pm
Winger Site Moderator
Member Since: 15 Feb 2005
Location: UK
Posts: 3428
Pete@LandRover wrote:
Hi all
Thank you for your posts.
I note the comments made regarding the concerns raised and as suggested by some of you on this thread, should anybody have a concern with the operation of their vehicle, for Land Rover to investigate and advise in each specific case, we will require your vehicle to be inspected by an approved Land Rover retailer who will then be able to advise on their findings.
However, should anyone require any additional assistance, please feel free to send me a PM with the following information and I will be happy to help.
Regards
Ryan
Ryan,
My vehicle has been inspected by an approved Land Rover retailer - twice. They have confirmed to me that the vehicle does read a temperature that is 3 degrees higher than the real world temperature, and that this was the same as all the other 2016 D4s they had at the dealership. LR Technical were involved, asked that the sensor be replaced (which made no difference) and then concluded with the statement that the vehicle was operating as designed - which, if it had been, would not have necessitated replacement of the sensor in the first instance.
I raised the matter via PM, and received this response:
I can confirm that Service Advisor, Douglas Jenkin at Yeovil Land Rover has advised me that they have replaced the Temperature sensor as well as compared your vehicle with three other vehicles. Following this they have also been in contact with Land Rover Technical who have advised that your vehicle is operating to design intent.
I can advise that there are three measurements that calculate the ambient temperature, these being the front sensor behind the bumper, the sun spot sensor located on the dashboard and the intake air temperature to the engine, This information is then displayed on the dashboard.
Please note that there are a number of variable factors to take into consideration which could consequently effect the temperature calculated by the vehicle, such as engine temperature, the speed of the vehicle/ wind speed.
I appreciate this may not have been the response you were hoping for however on this occasion I would be unable to provide any further assistance regarding the concern you have experienced with your vehicle.
You will understand that this is a highly unsatisfactory response.
I think, with thirty plus 2016 MY owners concerned about this issue - which it clear has both impacts on the correct vehicle systems and, more importantly, on safety - because the frost/ice warning does not operate as designed - that LR should be sitting up and listening a little more.
11th Jan 2016 12:39 pm
Robbie
Member Since: 05 Feb 2006
Location: ¯\_(ツ)_/¯
Posts: 17932
Also some technical inaccuracies in the text above, so yes, most unsatisfactory response.
We run the risk of this turning into the camera debacle - LRCS getting all the customers to check and report their issues to dealer so that they can be confirmed; when in reality JLR could have checked any of their own vehicles. Keeping customers busy is not customer service.
The critical point is that earlier model years of D4 display the temperature correctly. This is a new fault and is not part of the vehicle design. Of equal concern is the willingness of LRCS to get customers and dealers to run around in circles whilst not actually fixing anything.
Please try harder to provide a technical fix.
Land Rover - Turning Drivers into Mechanics Since 1948
Member Since: 23 Nov 2008
Location: Cheshire
Posts: 3646
Pete@LandRover wrote:
Hi all
Thank you for your posts.
I note the comments made regarding the concerns raised and as suggested by some of you on this thread, should anybody have a concern with the operation of their vehicle, for Land Rover to investigate and advise in each specific case, we will require your vehicle to be inspected by an approved Land Rover retailer who will then be able to advise on their findings.
However, should anyone require any additional assistance, please feel free to send me a PM with the following information and I will be happy to help.
Regards
Ryan
Ryan - I have just sent you this pm (as below) in case you need it to enable you to locate the topic.
"There have been a few replies to your earlier post but not sure if you needed this pm to bring them to your attention.
Look forward to hearing from you"
11th Jan 2016 2:28 pm
Winger Site Moderator
Member Since: 15 Feb 2005
Location: UK
Posts: 3428
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
My findings as of 10mins ago, pouring rain/sleet 
to set up as soon as he is able, a secure area where we (those who wish to) can be more comfortable in sharing information, so please do read any new posts and updates as and when they are notified.
