Member Since: 15 Apr 2015
Location: Midlands
Posts: 62
I've got the same issue with mine. MY16 SE - shows approx 3-4 degrees above what the real temperature is, it also needs to set at around 24 for a comfortable temperature. I'm relieved in a way as I thought I was going soft!
Not sure what to do after reading the comments, seems there's little point in taking it into the dealers.
20th Jan 2016 8:47 pm
BBDisco3
Member Since: 23 Nov 2008
Location: Cheshire
Posts: 3646
Pete@LandRover wrote:
Hi all
Thank you to all of those who have raised the concern both to myself as well as our technical team via our Land Rover approved retailers.
Following the information collected and investigations that have taken place, we have identified a concern and a software fix is in the process of being developed to address this. Our retailer network will shortly be advised that a fix is in the process of being produced, however at the current time I would be unable to provide an ETA for the fix.
I would be happy to monitor the situation and will update this thread once the fix has been released and I will shortly reply to each of you that I have been in contact with directly.
Please be assured that this individual ambient temperature gauge does not affect the routine functioning of your vehicle, however we will be looking to resolve this in due course.
Regards
Ryan
Ryan
From the comments made in several posts by forum members, there is clearly now some uncertainty about what some forum members need to do.
Is it still necessary for owners to take their car to the dealer for them to have the fault confirmed as it seems you now accept it is affecting all the 16MY vehicles.
Do you have the range of VIN numbers to which the fix will apply.
Please update the position.
Brian
20th Jan 2016 9:37 pm
Winger Site Moderator
Member Since: 15 Feb 2005
Location: UK
Posts: 3428
LR have, today, issued SSM72595 relating to this issue:
Issue: A customer may report that the ambient temperature reading displayed on the Instrument Cluster is approximately 3 - 4 degrees centigrade higher than the actual temperature.
Cause: Software calibration error.
Action: Land Rover are currently investigating the concern and will release a Technical Service Bulletin shortly detailing the necessary repair procedure. In the meantime please do not carry out and further diagnosis or component replacement until a solution has been communicated.
Note: Only applicable to 3.0TDV6 GEN2 derivatives.
21st Jan 2016 2:48 pm
J77
Member Since: 03 Mar 2008
Location: Fife
Posts: 6270
Ryan do I still have to get my temperature sensor replaced? Or do I cancel and await the notice of a proper fix?
Are all dealers now aware?23.5MY Defender 90 X-Dynamic SE D250 MHEV Pangea Green
21st Jan 2016 10:49 pm
Dannyson
Member Since: 14 Oct 2014
Location: Newquay, Cornwall
Posts: 820
I think its pretty clear...... leave well alone until the TSB - which is what I have been doing for the last few months 2016MY Discovery HSE - Black
2009MY Toyota Land Cruiser (Lc4) - Black
21st Jan 2016 11:06 pm
BBDisco3
Member Since: 23 Nov 2008
Location: Cheshire
Posts: 3646
DG - Where has that post of yours just gone
22nd Jan 2016 1:42 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978
Its deleted as I realised that Winger has already posted the same info 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
22nd Jan 2016 1:55 pm
qwick69
Member Since: 30 Mar 2011
Location: cambridgeshire
Posts: 99
My car was returned to me last week. New outside temp gauge fitted. No differance. Still reads high, but my biggest issue (which was the original issue) is the heater still does not work efficiently and only blows out warm when its turned up to 26-28.
Have not heard any more from garage despite chasing them. Contacted customer service, they now say outside temp gauge does not effect internal heater in any way, despite them saying on my last contact with them that it did.
Not sure what to do now.
Awaiting a call back from LR, if I hear nothing, which I suspect will be the case, I will get legal advice as to what to do.
Maybe a call to What Car as well.
27th Jan 2016 12:08 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73066
Until you lot start talking about rejection due to the heater issue they aren't going to take you seriously. This is just another surround cams, they're making the right(ish) noises til they declare it's all working as planned and before you know it the 3 years are up & no longer their problem. Doubt they'd take you seriously re +3c over reading display but heating operation like that isn't something you should put up with on a car that cost that much, or any car.
Just my thoughts.
27th Jan 2016 12:34 pm
Getoffmyland
Member Since: 13 Aug 2015
Location: West Berkshire
Posts: 105
I have notified my dealer that i will be exercising my rights under the Consumer Rights Act 2015 unless they provide a fix when the vehicle is in with them next week.
I don't think they believe me.
27th Jan 2016 12:51 pm
J77
Member Since: 03 Mar 2008
Location: Fife
Posts: 6270
My dealer cancelled my booking, they phoned me yesterday (booked in tomorrow) to stay that LR are aware of the problem and a new temp sensor doesn't cure the problem and I would be contacted in due course when a fix is in place.23.5MY Defender 90 X-Dynamic SE D250 MHEV Pangea Green
27th Jan 2016 3:58 pm
Dannyson
Member Since: 14 Oct 2014
Location: Newquay, Cornwall
Posts: 820
Mine has to be around 24/5 before it blows out warm air ...... but provided it does, is it really an issue? - not for me anyway... 2016MY Discovery HSE - Black
2009MY Toyota Land Cruiser (Lc4) - Black
27th Jan 2016 5:18 pm
DaveT
Member Since: 01 Aug 2005
Location: Cornwall
Posts: 2576
Mine is exceedingly slow to warm up, then the heating operates as normal provided it is set 3 deg higher than normal (ie 24 yields 21), but then as soon as the car reaches temperature, cold air is admitted, resulting in a need to increase the temp setting, ending up alternating between 28 and Hi.
The heating is most definitely affected!
[previous comment temporarily withdrawn]
...Long succession of Disco's since 2001...
SIII Lightweight - neglected & rusting. Bulkhead, A panels, vent panel & outriggers now disintegrated - Next years project!
Last edited by DaveT on 28th Jan 2016 8:19 pm. Edited 2 times in total
27th Jan 2016 6:49 pm
qwick69
Member Since: 30 Mar 2011
Location: cambridgeshire
Posts: 99
Exactly the same issue as mine.
Trouble is, car is now three months old and 5000 miles on the clock. Issue pointed out as soon as I purchased it, but despite numerouse visits, not fixed.
I suppose they will use the argument that the car has done too many miles to reject.
28th Jan 2016 3:20 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73066
They can try but cars have been successfully rejected with many more miles & time than that.
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
I think its pretty clear...... leave well alone until the TSB - which is what I have been doing for the last few months 
